460 Building Boiler Talent: Fundamentals, Online Training, and Better Partnerships with Eric Johnson
Scaling UP! H2O
Boilers can feel intimidating the first time you step into a boiler room—the heat, the noise, the pressure gauge, and the weight of knowing that mistakes can be costly. Trace Blackmore opens with a reminder that boilers deserve respect, not fear—and that learning fundamentals is how you replace mystique with clarity. The talent gap behind the boiler room door , Founder and CEO of , explains why boiler expertise is becoming harder to replace. He points to the shrinking pipeline of boiler-trained technicians—historically strengthened by Navy steam...
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459 From Wastewater to Resource: Water Reuse with Dr. Veronika Zhiteneva
Scaling UP! H2O
Industrial water professionals are increasingly pulled into conversations about scarcity, resilience, and “where the next gallon comes from.” , CEO and Co-founder of frames water reuse as an implementation challenge more than a technology gap—and explains where the practical starting points are when the scope feels overwhelming. Moving reuse forward when the technology already exists Waterloop Solutions was founded to accelerate implementation: clarifying end-use quality, identifying post-treatment needs on the back end of...
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458 Hiring Olympics and High-Performance Culture with J.D. Roth
Scaling UP! H2O
"Stay curious. And you only have one reputation. Guard it with your life." Hiring for judgment, not just rehearsed confidence Industrial water treatment is full of decisions made with incomplete data—on sites, with customers, and inside the business. (Managing Director and Co-owner of ) builds his hiring around that reality. His aim is straightforward: protect the team and the culture by selecting people who can think, collaborate, and lead under pressure. JD frames the organization as a group of people choosing to work toward a common goal: building a better future for...
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457 2026: A New Year with New Intentions
Scaling UP! H2O
Trace Blackmore opens 2026 with a practical reset: how to plan with urgency, sharpen the fundamentals that make troubleshooting easier, and use the tools around this podcast to keep your development moving all year. The 12-Week Year: urgency you can use Annual goals often feel “far away” until December forces focus. The 12-week year flips that dynamic by treating each quarter like a year—creating urgency sooner and giving you four chances to reset and improve. Trace walks through the structure: start with a vision (he uses a three-year example), then choose 3–5 tactical...
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456 The 12 Days of Scaling UP! H2O 2025
Scaling UP! H2O
A year-end recap is more than a highlight reel—it’s a practical reset. In this New Year episode, Trace Blackmore walks through 2025 using a “12 Days of the Scaling Up Nation” format, tying together performance, community growth, listener engagement, and the sponsor support that keeps the podcast and its companion tools available at no cost. Year-end by the numbers Trace explains how he used to track every stat closely—and how that shifted into an unhealthy measure of self-worth—so the team now uses numbers as feedback, not validation. He notes the...
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455 Mentors, Mindset, and the CWT: Owning Your Water Career with Nella Fergusson
Scaling UP! H2O
“So one thing I never do is try to start giving remediation or advice before I truly have understood and diagnosed the problem.” Mentorship and certifications don’t replace experience—but they can accelerate it when paired with the right mindset and a disciplined approach to learning. (District Manager, Southern California, ), lays out what “growing up” in industrial water treatment actually looks like: repeated exposure to real problems, strong diagnostic habits, and a willingness to keep learning long after year one. Learning that keeps...
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454 Water Recycling, Innovation, and Industry Wisdom with Dr. Kelle Zeiher
Scaling UP! H2O
Industrial cooling is one of the biggest levers industrial facilities can pull on water use—and it’s getting harder to ignore as data centers and other high-heat operations grow. Returning guest (Project Manager at ) breaks down what water reuse looks like when you move past slogans and into the realities of pretreatment, concentrate management, footprint, and cost. Cooling water reuse: the scale of the opportunity Dr. Zeiher reframes “drought” beyond rainfall, emphasizing aquifer recharge and the limits of focusing only on household restrictions. She...
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453 Water Risk, Governance, and Community Engagement with Dr. Annette Davison
Scaling UP! H2O
Industrial water professionals sit at the intersection of risk, regulation, and community trust. In this episode, (“the water risk doctor”) joins Trace Blackmore to show how disciplined governance, clear supply chain thinking, and community engagement can turn fragmented water systems into coherent, defensible risk management frameworks. Water risk from source to customer Annette starts with a simple question most customers never ask: “Where’s your water coming from?” She walks through a conceptual supply chain from source to end point—collection, transfer, treatment,...
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452 UV Innovation and Whole-Building Water Safety with Ron Blutrich
Scaling UP! H2O
Entamoeba histolytica nearly ended Ron Blutrich’s scientific career. Instead, it pushed him to rethink how we protect people in multi-family buildings, senior facilities, and dense urban centers from invisible microbiological risks in their drinking water. In this episode, he joins host Trace Blackmore to unpack what whole-building UV can (and can’t) do for Legionella, biofilm, and real-world water safety. When One Bad Cup of Water Redefines a Career In the middle of his PhD in molecular genetics, Ron drank from an under-sink reverse osmosis tap at an Airbnb and...
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451 Building a Culture of Innovation and Customer Service with Frank Lecrone
Scaling UP! H2O
What happens when you build a company around one niche, listen obsessively to customers, and never stop improving? In this episode, host Trace Blackmore finally sits down for a full-length conversation with , Founder, President, and CEO of . What started in a small 60' x 60' space in Hanover, Pennsylvania, with three employees, maxed-out credit cards, and endless Staples runs has grown into a 300+-person organization serving industrial water professionals around the world. Frank shares how AquaPhoenix became “the booth everyone wants to be next to” at...
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What if preventing Legionella outbreaks wasn’t about adding more chemicals, but removing what the bacteria needs to survive? In this episode of Scaling UP! H2O, host Trace Blackmore talks with Dr. David Krause, Certified Industrial Hygienist, toxicologist, and founder of HC3, about his groundbreaking approach — LIDO (Legionella Inhibition by Deoxygenation).
Legionella on the Rise
Dr. Krause has investigated high-profile Legionella outbreaks and seen firsthand how current prevention strategies often fall short. Despite ASHRAE 188 standards, CMS requirements, and increasing water management plan adoption, Legionella cases continue to climb — often due to infrastructure issues, insufficient monitoring, and a lack of evidence-based guidance.
Inside an Outbreak Investigation
From the first call at 4:30 on a Friday to the coordination between local health departments, state agencies, and the CDC, Krause explains the rigorous (and sometimes chaotic) process of pinpointing outbreak sources. He also reveals why public communication can make or break an outbreak response.
Introducing LIDO Technology
Rather than relying solely on chemical disinfection, LIDO uses gas transfer membrane contactors to remove dissolved oxygen from hot water systems. Legionella can’t thrive below 0.3 ppm DO — meaning systems treated with LIDO create an inhospitable environment for growth. Krause shares lab results, pilot project findings, and how this approach could extend system life while reducing corrosion and byproducts.
The Bigger Picture
This episode goes beyond technology — it’s about rethinking water management, building better outbreak communication, and challenging industry norms. Whether you’re a facility manager, water treater, or public health professional, Krause’s insights will shift the way you think about Legionella control.
Prevention starts with awareness — and action. Dr. Krause’s work shows there’s more than one path to safer water systems, and innovation comes from asking better questions.
Listen now to discover how Legionella investigations unfold and how LIDO technology could reshape prevention. Download the free discussion guide located at Connect with the Guest section, and start the conversation with your team.
Stay engaged, keep learning, and continue scaling up your knowledge!
Timestamps
02:24 - Trace Blackmore shares an Introduction to Legionella Awareness Month and the value of ANSI/ASHRAE 188, ASSE 12080 certification
08:17 - Water You Know with James McDonald
11:52 - Interview with Dr. David Krause and his background in public health, toxicology, and Legionella Investigations
16:36 - Why cases are rising despite standards, plans, and certifications
21:39 - The significance of Legionella pneumophila serogroup 1 vs. other species
26:38 - Media influence on outbreak perception and the need for accurate communication
31:15 - Business risks of not having a water management plan
41:48 - How LIDO works: removing dissolved oxygen to prevent Legionella growth
48:41 - Current pilot projects and operational considerations
Quotes
“Legionella is an obligate aerobe – without dissolved oxygen, it simply can’t grow.”
“An ounce of prevention is worth ten pounds of cure when it comes to water management plans.”
“Once an outbreak starts, testing becomes your life.”
“We have so much information on waterborne pathogens – the challenge is making a habit of learning the next thing.”
Connect with Dr. David Krause 
Phone: 850-766-1938
Email: dkrause@HC3FL.com
Website: http://www.hc3fl.com/
LinkedIn: https://www.linkedin.com/in/drdavidkrause/
Guest Resources Mentioned
ACGIH – Bioaerosols: Assessment and Control (Red Book, Updated Edition)
CSTE – National Legionellosis Case Definitions (2020)
LIDO: A Revolutionary Approach to Legionella Management
Scaling UP! H2O Resources Mentioned
AWT (Association of Water Technologies)
Scaling UP! H2O Academy video courses
Scaling UP! H2O’s Legionella Resources Library
ASHRAE Standard 188 (Legionellosis: Risk Management for Building Water Systems)
ASHRAE-188-2021-Summary-Technical-Bulletin_01.pdf
Water You Know with James
Question: Despite all the training, engineering controls, policies, regulations, laws, and direction, at the end of the day, who is most responsible for your personal safety?
2025 Events for Water Professionals
Check out our Scaling UP! H2O Events Calendar where we’ve listed every event Water Treaters should be aware of by clicking HERE.
