Let's Talk Supply Chain

Let's Talk Supply Chain is not your average supply chain podcast. We feature not just the top of the industry, but also diverse voices from within the community, new innovations and the disrupters making waves in the industry. Don’t listen to the same ol' same ol', be sparked by new ideas and fresh perspectives only on Let's Talk Supply Chain.

470: Women in Supply Chain, Melodie Van Der Baan 06/02/2025

470: Women in Supply Chain, Melodie Van Der Baan Melodie Van Der Baan talks about her career journey; juggling motherhood & entrepreneurship; positivity; and the intricate dance between supply and demand. IN THIS EPISODE WE DISCUSS: [04.04] The early years of Melodie’s career, why she fell in love with retail, and how her experiences laid the groundwork for her entrepreneurial journey. “I loved every store, every city, every boutique owner I visited and sold to. But, without fail, they would point out what didn’t sell from the season before, and say ‘Mel, what are you going to do about it?’ And so I had to find a solution to their problem.” “My husband said: ‘This isn’t a you problem, it’s an industry problem. It’s a lack of a network that needs to exist, and you should create it!’ But this was before Amazon, Shopify wasn’t a thing yet, Point of Sales were server-based, not cloud-based. So even though the problem was real, the industry wasn’t ready for the solution.” [08.31] Why Melodie chose not to go to college, her Mother’s words of advice, and why she decided to open her own retail store. “Every step of my journey has been so natural.” [11.56] Melodie’s experience as a working Mom, setting an example for her daughter, and why experience is the best teacher. [15.09] Melodie’s advice for parents struggling with work/life balance, and why consistency is key. “We can’t give our best at work and leave the scraps for our family.” [19.33] How Melodie developed a unique understanding of the intricate dance between supply and demand, the biggest challenges faced by retailers and distributors, and why understanding your inventory is crucial. [24.57] Why Melodie moved from retail to technology, an overview of her business Max Retail, and how she brings retail experts and tech leaders together to solve the biggest industry challenges. “It was never an intention to become a CEO of a technology company. The truth is that there was no way to solve the problem without technology.” [29.37] Melodie’s experience as a woman navigating the worlds of retail, technology and supply chain, and her uniquely positive outlook. “When you know the authenticity of someone, it can gender-neutralize.” [32.22] Melodie’s commitment to taking a ‘we lift while we climb’ approach, the role others have played in her success, and how she pays it forward. [36.00] Melodie’s biggest achievements, personally and professionally, and the passion that drives them. [38.18] The future for Melodie, and for Max Retail. RESOURCES AND LINKS MENTIONED: You can connect with Melodie Van Der Baan over on . If you enjoyed this episode and want to hear the experiences of other hard-working Moms, check out or . /episode/index/show/2babestalksupplychain/id/36815475

469: Join a Network of $20B of Freight Under Management, with Uber Freight 05/26/2025

469: Join a Network of $20B of Freight Under Management, with Uber Freight Megan Keith & Shawn Piper talk about Uber Freight; bridging tech & service; bringing product & design together; automation; & the future of freight technology. IN THIS EPISODE WE DISCUSS: [04.00] Introductions to Megan and Shawn, and their roles at Uber Freight. “I was drawn to logistics because of its complexity and impact. It’s a space where smart, intuitive tools can really make a difference, and I love simplifying that complexity so transportation teams can move faster and make better decisions.” [05.21] An overview of Uber Freight, the evolution that brought together deep industry expertise from Transplace with Uber’s tech DNA, and how that combination is driving the way they approach logistics today. “That fusion means that we’re not just building smart tools or interesting technology, we’re building tools that work in the real world. Our approach is to really get that balance of being tech-forward but operationally-grounded, to make customers more agile, resilient and informed.” “Uber Freight’s mission is really leading WITH logistics professionals, that’s the key word. We really go alongside our customers… The customer is the multiplier for the impact and results we can get.” [07.35] The types of customers Uber Freight typically serves, and how those customers influence Uber Freight’s product strategy and service philosophy. [08.49] How Uber Freight combines managed services with advanced technology, why that blend is so important in today’s complex logistics environment, and an example of how it helped solve a real operational pain point for a customer. “Identifying opportunities and actualising or contextualising them are two different things… We’re able to take those opportunities and make sure those benefits are being realized, so technology and services are working together, in a loop of continuous improvement.” [11.29] The importance of scalability and flexibility, so that customers of all sizes can leverage Uber Freight’s high-powered tools. [13.44] How product and design work together to tackle complex challenges across the freight ecosystem, and the core principles Uber Freight relies on to guide platform development. “When you have both in the room, you end up with more thoughtful, more elegant solutions.” [15.44] How Uber Freight builds tools that are powerful enough for complex operations, but intuitive enough for teams that may not have dedicated logistics tech staff. [18.26] How customer feedback, from customers of all sizes, shapes the Uber Freight roadmap, and the importance of putting a focus on usability. “Too much feedback is a great thing!” [22.06] Why AI has always been part of the Uber Freight ethos, why they’re investing heavily in automation, and the ways they’re using these technologies to empower smarter, faster decisions. [25.42] Uber Freight’s Insights AI, and how it helps smaller teams punch above their weight. “It actually interprets the data, it doesn’t just visualize it. It’s able to identify patterns, flag risks and recommend actions, which shifts teams more to proactive management rather than reactive firefighting.” [27.25] The future of freight technology, and how Uber Freight is leading the charge. “It’s connecting these different islands of automation into more systemic automation; it’s a shift away from just efficiency, which has been the historical role of automation, to effectiveness.” “It’s one thing for a system to identify a change but, in the real world, that change has to be implemented by people.” [29.21] The key takeaway that shippers and industry leaders should walk away with from today’s discussion. RESOURCES AND LINKS MENTIONED: Head over to Uber Freight’s now to find out more and discover how they could help you too. You can also connect with Uber Freight and keep up to date with the latest over on , , , , or , or you can connect with or on LinkedIn. /episode/index/show/2babestalksupplychain/id/36711620

468: Make Intelligent Purchases Driven by Data, with ProcurementIQ 05/19/2025

468: Make Intelligent Purchases Driven by Data, with ProcurementIQ Anthony & Lyle of ProcurementIQ talk about client collaboration, leveraging data, the growth of procurement & the biggest challenges impacting teams in 2025. IN THIS EPISODE WE DISCUSS: [06.08] Lyle’s background and the journey that led him to co-found ProcurementIQ. [09.00] How ProcurementIQ has evolved over the last decade, and where they are now. “We were learning – and so was procurement in its own right. The concept of category intelligence wasn’t really a thing in 2013... Back then there was market intelligence so what we really had to learn about was that evolution.” [11.13] Anthony’s background, how it sparked a passion for supply chain and why, after years in the industry, he decided to go to school for supply chain. “It’s never a bad time to invest in yourself and develop your skillset.” [14.08] The biggest supply chain challenges and disruptions, and the impact they’re having on procurement practitioners and their ability to plan ahead and do their jobs effectively. “It’s creating a ton of uncertainty – which is the bane of our existence in this industry! It’s making it much harder to plan and strategize for de-risking supply chains. And the on-off again approach to tariffs makes it even more difficult, because the calculus is constantly changing.” [16.09] Creating effective feedback loops between vendors and clients, the importance of listening, and the true story of how ProcurementIQ leveraged client feedback and collaboration to create their upgraded product suite. “We’ve been through a digital transformation to help our clients better navigate the complex environment they live in... Change is constant, whether it's priorities, cost savings, consolidation, risk mitigation, supplier diversity – clients are ultimately leaning on us to help them better understand, from an external market standpoint, what all of this means.” “It created a very open and honest feedback loop… And it all started with conversation and collaboration.” [22.47] ProcurementIQ’s interactive website, how its market dashboard helps clients understand their buying power and leverage insights to improve it, and how benchmark pricing allows clients to engage with the marketplace in a way they haven’t been able to do before. [25.58] ProcurementIQ’s data and category insights, and how enhanced depth into areas like occupation profiles, external demand determinates and price driver profiles helps clients. “There’s additional depth and analysis on price driver profiles to help customers construct better ‘should-cost’ models and ask better questions.” [29.17] The ideal client for ProcurementIQ. [30.44] A case study detailing how ProcurementIQ helped a manufacturing client, that were looking to centralize their indirect spend and build category plans that supported stakeholder recommendations and transparency, to shorten their speed to information, boosting stakeholder engagement and supporting the team to increase efficiency. [34.20] The big questions facing the industry in the second half of 2025, and what procurement teams should be focusing on. “The big question, especially with the tariff environment, is: 'Is this going to last for the full term of this administration?' And what the heck is trade policy going to look like?! In the short-term, it’s about getting creative with manufacturing capacity… and re-working supply chain networks.” “Procurement leaders are facing challenges retaining, developing and attracting strong talent… There’s going to be growth in the procurement profession, so leaders and individuals need to think about what they’re doing to set themselves up for success, not only for what we’re facing now but what we’re anticipating in the future.” [38.47] How to take advantage of ProcurementIQ’s special deal for Let’s Talk Supply Chain listeners. RESOURCES AND LINKS MENTIONED: Head over to ProcurementIQ’s now to find out more and discover how they could help you too. You can also connect with ProcurementIQ and keep up to date with the latest over on or , or you can connect with or on LinkedIn. If you enjoyed this episode and want to hear more about procurement, check out , or /episode/index/show/2babestalksupplychain/id/36622490

467: Put The Pedal To The Metal with Hassle-Free Rentals & Leasing, with Premier Trailer Leasing 05/12/2025

467: Put The Pedal To The Metal with Hassle-Free Rentals & Leasing, with Premier Trailer Leasing Craig Barth of Premier Trailer Leasing talks about understanding if your business needs to buy, rent or lease; & leveraging fleet management for success. IN THIS EPISODE WE DISCUSS: [05.31] An overview of Premier Trailer Leasing – who they are, what they do, and how they help their customers. [06.07] What sets Premier apart, and the secret to their success as they celebrate 20 years in business. “There are several companies that will rent or lease you a semitrailer. So why do people come to Premier? The reality is: it’s the people. It’s the partnerships we form, the services we provide – we take a very personal approach, and we look to help the customer solve a problem first.” [07.57] From economic issues to continued overcapacity, the biggest challenges in the transportation industry right now. “It’s one of the most challenging environments we’ve ever been in. The transportation industry, depending on your measurement, is between two to three years into a recession… And now we have mass uncertainty. Our customers don’t know what’s happening from one day to the next, they don’t know how much their goods are going to cost – or if they’re even coming!” [10.31] Premier’s inventory of over 65,000 trailers and network of locations across the US, and how customers can work with them. [12.51] The difference between trailer renting and leasing, the benefits to each, the factors businesses need to consider when they’re deciding whether to buy, rent or lease, and how Premier help businesses decide what’s right for them. “Most companies should own a portion, lease a portion, and rent a portion of their fleet. And we help customers understand where those lines are.” [17.08] The ideal client for Premier Trailer Leasing. [19.18] Premier’s trailer and cargo tracking solution, and an overview of some of the most promising innovations they're seeing in the space, from cargo sensors and volume metrics to weight and door sensors. “There’s almost too much data available. It’s all about helping the customer understand what data they need and what they can actually use.” [24.51] How Premier find the balance between supporting clients and managing their own business in uncertain times, and how Premier data gives clients a competitive advantage. [27.55] A case study detailing how Premier helped a large packaged goods company, that had always owned 100% of their fleet, cut their maintenance costs in half through strategic trailer leasing. “They’ve taken a far more proactive approach based on what we were able to demonstrate through the leasing side... Trailers for them were a small piece, so they weren’t really paying attention. We were able to save them millions of dollars.” [32.18] What we can expect from the industry as we look towards the second half of 2025. “We’re approaching the second half of the year cautiously optimistic. There are going to be a lot of opportunities out there, we hope there will be some resolution to a lot of the chaos and uncertainty that’s in the market. But we are going to see some price increases.” RESOURCES AND LINKS MENTIONED: Head over to Premier Trailer Leasing’s now to find out more and discover how they could help you too. You can also connect with Premier and keep up to date with the latest over on , or , or you can connect with Craig on . If you enjoyed this episode and want to hear more about trucking, check out , , or . /episode/index/show/2babestalksupplychain/id/36530665

466: Women in Supply Chain, Alexia McLaughlin 05/05/2025

466: Women in Supply Chain, Alexia McLaughlin Alexia McLaughlin talks about making an impact through innovation; her commitment to cultures of excellence; & her big achievement as an industry rising star. IN THIS EPISODE WE DISCUSS: [03.52] An introduction to Alexia and her role at Veho. “If Uber and UPS had a baby, it would be Veho!” [05.08] How Alexia began her career in sales, and her journey through roles at Oracle and Jebbit to her current position at Veho. “I never thought I was going to be in sales! That used car salesman connotation springs to your mind… But, when I was coming out of college, a lot of mentors who’s careers I admired started in sales. So I thought: ‘OK, I’m going to give this a try! I don’t know if I’ll love it, but I’ll learn a lot.’” [09.07] Alexia’s experience moving from a big, corporate environment to a smaller, start-up culture. “When you’re working for a big company, there’s a lot of layers, it’s very bureaucratic, there’s a lot of structure and process. But I wanted ambiguity. Both of my roles after Oracle you were building as you were steering the ship… It was exciting, and every day was different.” [11.08] Making impact through innovation, the importance of ‘selling in’ to internal stakeholders, and how Alexia successfully led a new business opportunity, navigating the complexity of managing risk, expectation, and leadership buy-in. “When you’re on the front line selling, and then coming back to the business to help inform the products and the offerings that we build, that’s a role that drives impact – and that’s exactly what I wanted.” [15.31] From working with mentors to backing your approach with data, Alexia’s advice for building career confidence. [17.23] Alexia’s biggest career achievement, and why it’s vital for women to understand their impact and to share and celebrate their successes. [20.54] The challenges Alexia has faced during her career, and the turbulent nature of sales. “I’ve had so many times of doubt, thinking: ‘I’m done with sales!’… It’s an up and down rollercoaster… There have been a thousand little failures along the way.” [22.06] How to foster a culture of excellence, and why that’s so important. “You have to lead by example… With new hires there’s only so much you can do in the training and onboarding process. The rest has to come from them seeing excellence throughout the organization. If everyone is operating at a high bar, you start to learn from observing the actions that are celebrated, the calibre of the team – and if you hire great, hungry people that want to operate at that level, then there’s a nice healthy stimulating environment.” [24.29] What Alexia’s Rising Star award at this year’s Women in Supply Chain Awards means to her, and her advice for young women looking to follow in her footsteps. [26.02] The future for Alexia, and her ambition for Veho over the next five years. RESOURCES AND LINKS MENTIONED: You can connect with Alexia McLaughlin over on . If you enjoyed this episode and want to hear from more inspirational women, check out , or /episode/index/show/2babestalksupplychain/id/36435515

465: Your Fulfillment Transformation Starts Now, with TGW Logistics 04/28/2025

465: Your Fulfillment Transformation Starts Now, with TGW Logistics Dexter Weber of TGW Logistics talks about the trends, challenges & opportunities in warehouse logistics; building strategic partnerships; and TGW's new brand. IN THIS EPISODE WE DISCUSS: [05.31] TGW’s 50+ year journey from small fitters shop in Austria to global manufacturing leader. “Part of our journey was becoming a foundation-owned company... We reinvest our profits into our solutions and capabilities, and to charity. We’re not chasing goals and pleasing shareholders – we’re focused on that long-term vision.” [09.07] Where TGW are now, their vision for the future, and a why they’re unveiling a new brand for a new era. [12.21] The ideal client for TGW Logistics. “What we’re really looking for is someone that wants to build a true partnership. We need to be an extension of their team and share a vision to really accomplish the goals they want to achieve. Being collaborative makes sure we’re both successful.” “Building relationships and trust is the foundation of any good, solid business project.” [15.03] The landscape of warehouse logistics and, from service level agreements and inventory to skill shortages and temperature control, the biggest challenges in the industry right now. [19.56] From improving fulfilment speeds to facilitating more frequent small shipments from stores, the biggest opportunities in warehouse logistics and ecommerce, and why automation is increasingly important in helping organizations pursue those opportunities. “Automation, at its core, is all about process improvement. The goal is to eliminate multiple non-value-add manual touches, boosting speeds… You can take manual efforts, that may take hours or days, to pick orders – and move it up to minutes.” [23.44] Robotics, conveyor, automatic storage and retrieval systems – the different types of automation TGW uses within their solutions. [25.19] How TGW work with customers to understand their challenges and develop customized solutions, using their warehouse automation technologies, to help customers achieve smarter, more efficient intralogistics. “We have experts in different areas, so we can understand the industries a lot better: what do their typical supply chain setups look like? What are some common challenges?… Then we look at each process in the warehouse, from receiving to outbound.” [29.24] The warehouse management software that sits behind TGW’s products, and how that tech pulls everything together. “The WMS is the backbone of your warehouse operations. [31.18] How TGW support both equipment and software with their range of lifetime services, and how they build strategic bonds with customers to empower them to meet their short-term goals as well as plan and prepare for long-term success. [35.28] A case study showing how TGW helped a key client tackle big issues to create a network of 650,000 storage locations, managing 125,000 SKUs, with the ability to handle more than 300,000 order lines per day during peak season, ultimately helping them to achieve the best cost per unit in their entire network. [40.09] From mobile and palletizing robotics to robotic picking, the trends and technologies shaping the future of the warehouse logistics sector. RESOURCES AND LINKS MENTIONED: Head over to TGW Logistics’ now to find out more and discover how they could help you too. You can also connect with TGW and keep up to date with the latest over on , , or , or you can connect with Dexter on . If you enjoyed this episode and want to hear more about warehousing, listen to or read . /episode/index/show/2babestalksupplychain/id/36336595

464: Women in Supply Chain, Beverly Steele 04/21/2025

464: Women in Supply Chain, Beverly Steele Beverly Steele talks about her journey, making a big change mid-career; what it means to be a workforce innovator; and her take on work-life balance. IN THIS EPISODE WE DISCUSS: [04.29] An introduction to Beverly and her role at Inmar. [05.11] Beverly’s career journey, and her decades of varied experience. “I’ve been in reverse logistics well over 20 years. I actually stopped saying how long because I realized I’d been in it longer than some of my colleagues have been alive!” [07.15] Beverly’s 20-year tenure at CORT, and an overview of the roles she took on as she climbed the ranks. [08.07] Inmar’s joint venture with Blue Yonder to create a returns drop network that reduces costs for brands and makes life easy for consumers. [09.46] Why Beverly made a big change mid-career, what she was looking for in her next step, and her advice for other mid-career professionals considering making a change. “I’d moved up in the ranks and there weren’t many places for me to go to make the money I wanted to make and have the challenges that I wanted… It was scary, but sometimes I think: why didn’t I leave sooner?!’” [12.33] From sales to reverse logistics technology – why Beverly transitioned to a different space in the industry, and the benefits of pivoting. [14.41] Beverly’s Woman in Supply Chain Forum award, what being a ‘workforce innovator’ means to her, and the importance of increasing support and success for work from home teams. “I’ve always had a passion for women in supply chain, and giving them the tools and opportunities to move into leadership.” [15.46] As a part of multiple organizations and a champion for women, the big issue Beverly hears women in the workplace raise, time and again. “Women don’t want to complain, it’s hard to find a voice without being looked at as angry or difficult.” [17.49] What her ‘workforce innovator’ award means to Beverly, and why forums and awards for women are so important. [20.05] Beverly’s experience of being a working Mom, the bias and discrimination still in play, and what needs to change to improve workplaces and cultures for working mothers. “I spent most of my life hiding the fact that I was a Mom at work, I never wanted to talk about my kids in case people thought I was less dedicated. Then I dropped my kids off at school and, to my Mom friends who didn’t work, I was hiding the fact that I was a working Mom because they would say: ‘oh she’s leaving her kids.’ It was lonely.” [23.03] Beverly’s take on work-life balance, and why it’s crucial to build a lifestyle that works for you. “You need to be really clear on what’s important to you. And if you’re in a work environment where you’re not able to live the life you want, maybe it’s time for a change. Because not every company is going to have a culture that you’ll thrive in.” [26.05] The future for Beverly. RESOURCES AND LINKS MENTIONED: You can connect with Beverly Steele over on . If you enjoyed this episode and want to hear more from Inmar, check out or /episode/index/show/2babestalksupplychain/id/36242260

463: Simplify Your Last Mile with Technology That Delivers, with CXT SoftwareD 04/14/2025

463: Simplify Your Last Mile with Technology That Delivers, with CXT SoftwareD Phillip Lechter of CXT Software talks about challenges in last mile; building a people-first culture; & how they're helping customers grow, compete & thrive. IN THIS EPISODE WE DISCUSS: [05.45] How CXT innovated over the past 25 years to meet the changing needs of an evolving logistics landscape. “25 years is a long time in the software space!… In maturation of software, it’s easy to want to 'set it and forget it', and live off the benefits. But you can’t do that today. Supply chain is changing so rapidly, and our focus is on innovation, connectivity, and our ability to make it easy for our clients to do what they want to do - and not be hamstrung by the business we’ve created.” [09.13] Where CXT is now, what they do, and how they help their customers. “It’s about making ourselves as configurable as possible to our clients... our ability to serve multiple workflows based on the business our clients are doing for their own customers.” [11.08] The ideal client for CXT. [13.25] From the uniqueness of workflows to real-time visibility, some of the biggest challenges in the industry right now, as last mile strives to catch up with changing consumer expectations. “Amazon has done some amazing things, but it’s made it very difficult for the average courier service – everyone wants that Amazon experience… And that’s the opportunity we have in the TMS space, to even the playing field.” [16.04] How CXT’s white-labeled portal empowers clients with the tools they need, without a big costly investment, and how that ultimately drives customer loyalty and boosts satisfaction. “Too often we’re in reactive not proactive mode. And the more we can streamline that, the more we can meaningfully create relationships with our clients.” [18.59] How CXT’s shipment management technology supports operations teams across a range of functions, and a closer look at the user interface. “We’re ensuring that a dispatcher still has the ability to make decisions, but some of the heavy lifting gets done for them. They’re managing exceptions rather than every single element along the way.” “We see a ton of waste that’s really low margin. Even a 1% increase in profit can be pretty significant in this type of business.” [24.30] The importance of driver management, and how CXT’s app integrates with operational and client functions to tackle challenges, and drive efficiency, accountability and customer service. [30.19] Some of the key opportunities and growth areas CXT are supporting their customers with. [32.53] A case study showing how CXT helped a long-standing client enter the medical space and demonstrate a significant efficiency metric, and the importance of partnerships. [36.44] Why CXT consciously built a people-first culture, and what we can expect from them in 2025. “This business is a people business… We use software as a way to make efficiencies, but it’s still somebody delivering to somebody else!” RESOURCES AND LINKS MENTIONED: Head over to CXT Software’s now to find out more and discover how they could help you too. You can also connect with CXT and keep up to date with the latest over on , , , or , or you can connect with Phillip on . If you enjoyed this episode and want to hear more about last mile, check out , or . /episode/index/show/2babestalksupplychain/id/36125440

462: Procurement Unlocked: Sourcing Best Practices in a Tariff-Driven World, with ProcureAbility 04/07/2025

462: Procurement Unlocked: Sourcing Best Practices in a Tariff-Driven World, with ProcureAbility Carlos Perico of ProcureAbility talks about sourcing best practices in a tariff-driven world & how to turn procurement from cost center to competitive advantage IN THIS EPISODE WE DISCUSS: [04.29] An introduction to Carlos and ProcureAbility. “All we do is procurement! It’s our speciality, it’s what we’re passionate about. And that’s key.” [05.59] Tariffs: what they are, and why supply chain professionals need to pay attention. [07.07] Diversification: Some of the strategies companies can employ to build agile supply chains for long-term resilience, the big challenge with long-term strategies, and why your supply chain is like Tetris. “Diversification is the name of the game. You don’t want to have all your eggs in one basket – but the challenge now is that the baskets are getting very complex!!” “For those long-term strategies to pay off, you have to start now.” [14.08] How companies can utilize scenario planning or future-proofing to prepare for further tariff fluctuations. “You need to know your risk. It sounds simple… but you need to go deeper. You need to dive deeper into understanding your supply chain at different levels, your supplier network – and data becomes even more important.” [19.17] Dual-sourcing: what it is, and the impact that implementing dual-sourcing strategies can have on risk mitigation. “Communicate to your stakeholders, because we human beings have a tendency to forget the risk when it’s not present... Communicate the risk you’re trying to mitigate in advance, build that relationship with the business.” [24.57] How to effectively work with suppliers: How fluctuating tariffs are impacting supplier pricing and contract stability, and how businesses can think about strengthening long-term partnerships whilst retaining the need for short-term agility. [31.19] Working with technology: How businesses can leverage AI and data analytics to predict and mitigate tariff impacts. “Live data visibility is critical right now… Technology is allowing us to be immediately alert… So you can prepare and be more educated.” [37.09] How AI helps businesses to shift the focus from damage control to proactivity, and turn procurement into a competitive advantage rather than a cost center. “Everybody wants to mitigate cost… But you need to continuously evolve your procurement organization to become more of a business support and value driver, as opposed to just one cost center.” [39.49] The key lessons to learn from this discussion. [42.01] How Let’s Talk Supply Chain listeners can benefit from a limited-time discount with ProcureAbility. RESOURCES AND LINKS MENTIONED: Head over to ProcureAbility’s now to find out more and discover how they could help you too. You can also connect with ProcureAbility and keep up to date with the latest over on or , or you can connect with Carlos on . If you enjoyed this episode and want to hear more about procurement, read or listen to or . /episode/index/show/2babestalksupplychain/id/36034405

461: Go Behind the Scenes of a History-Making Partnership, with OneRail and PepsiCo 04/02/2025

461: Go Behind the Scenes of a History-Making Partnership, with OneRail and PepsiCo Bill Catania of OneRail and Anna Farberov of PepsiCo talk all about their strategic partnership, how it works & the benefits it drives for Pepsi customers. IN THIS EPISODE WE DISCUSS: [03.42] Introductions to Bill and OneRail, and Anna and PepsiCo Labs. [06.22] Why PepsiCo reached out to OneRail to explore partnership opportunities. “They have the solution and we have the problem; they have an entrepreneurial mindset and can move fast, and we have the business expertise and deep industry understanding. And when we’re able to feed that back, that’s where the magic happens.” [06.48] The PepsiCo Labs model, and how the team proactively seek out companies to partner with. “We want to solve problems in the business versus having shiny toys, saying a lot of buzzwords and ticking boxes.” [08.52] The impact of their strategic partnership for PepsiCo and their customers, and OneRail’s business. [11.24] From expanding capacity to maintaining service levels across different customer sizes, the business challenges PepsiCo were looking to solve. [12.19] How OneRail approached the relationship with PepsiCo. “It comes down to being a good listener… There have been a lot of operational changes that had to happen that weren’t easy… But we’ve perfected the model.” [13.54] How OneRail worked flexibly with PepsiCo to achieve strategic alignment and become a true extension of their team. [16.19] The importance of transparency, and the ability to positively give and receive feedback, in building successful partnerships. [17.15] From an increased top line to improved customer experience, the benefits PepsiCo are realizing through their partnership with OneRail. “The vastness of PepsiCo is unbelievable! I get excited when I think about the path forward, because there are so many different things we can do together and problems we can solve.” [18.38] What 2025 is going to bring for the PepsiCo and OneRail partnership. RESOURCES AND LINKS MENTIONED: Head over to OneRail’s now to find out more and discover how they could help you too. You can also connect with OneRail and keep up to date with the latest over on , , or or you can connect with or on LinkedIn. If you enjoyed the show and want to hear more from OneRail, we have plenty more great content for you. Check out: /episode/index/show/2babestalksupplychain/id/35974715

460: Discover the Limitless Value of Dedicated Freight in Today’s Market, with Werner 03/31/2025

460: Discover the Limitless Value of Dedicated Freight in Today’s Market, with Werner Eric Downing of Werner talks about dedicated freight solutions, the benefits, and the landscape of freight shipping and logistics in 2025. IN THIS EPISODE WE DISCUSS: [05.54] Eric’s background and transition from US Air Force to supply chain, and the different business areas he’s moved through in his 27-year tenure at Werner. [08.57] The landscape of freight shipping and logistics and the biggest challenges in 2025, from tariffs to navigating seasonal disruption. “Most carriers are glad to put 2023 and 2024 in the rear-view mirror. 2025 is better, we’re seeing more robust bid activity, better engagement with customers… Are we out of the woods? No. But are we seeing some good things? Yes!” [11.39] Why an increasing number of shippers are turning to outsourced dedicated solutions instead of managing their own private fleets. “Customers want to focus their resources, time, and people on what they do – their primary business. Because it’s a competitive world… And, let’s be honest, running your own trucking company takes a ton of capital investment.” [13.34] The challenges of tracking and visibility when working with multiple third-party providers and the benefit of having a single dedicated outsourced solution. [15.45] The Werner approach and how they work with clients to understand their fleet challenges and opportunities and deliver customized solutions. “The first step is actually listening to your customer! Dedicated providers can get caught up in “I know how to do this, I’ve done this business before” – but you’ve got to start out by learning your customer’s business… Every business is unique, and you’ve got to treat it that way.” [18.34] Werner’s investment in new equipment, sustainability initiatives, and maintenance programs, and how it’s helping to ensure the highest levels of reliability and efficiency for shippers. [23.04] The critical role of driver training, compliance, and proactive safety measures in dedicated fleet operations, and how companies can leverage safety as a competitive advantage. [27.03] The technology that supports Werner’s dedicated solutions, and where they are on their own digital transformation journey. “Everybody has limited resources, so how you do not chase every shiny bauble? How do you focus and vet what’s going to make the biggest difference?” [32.57] The value in dedicated freight solutions and the impact they have on teams at a business level and at a wider industry level. [35.04] A case study showing how Werner worked with one of their most long-standing clients to optimize their business, from reducing fleet on the road and boosting productivity to improving service and visibility and driving sales in-store. [39.43] From customer service to growth, Werner’s focus for the next six months. RESOURCES AND LINKS MENTIONED: Head over to Werner’s to find out more and discover how they could help you too. You can also connect with Werner and keep up to date with the latest over on , , , , or , or you can connect with Eric on . If you enjoyed this episode and want to hear more from Werner, check out . /episode/index/show/2babestalksupplychain/id/35932865

458: Demystifying Industry Buzzwords and Innovating Intermodal, with Lynxis 03/24/2025

458: Demystifying Industry Buzzwords and Innovating Intermodal, with Lynxis Allen Thomas of Lynxis talks about industry challenges, the biggest buzzwords, and why organizations need to pay more attention to improved orchestration. IN THIS EPISODE WE DISCUSS: [04.20] An introduction to Allen, and Lynxis. [04.53] The biggest conversations on the show floor at Manifest. “Agentic AI is the new buzzword – it’s the new blockchain! There’s a lot of hype, but there’s also a lot of hope.” [06.29] The biggest problems in the intermodal industry right now. “Visibility is still key, because there’s so much complexity when all of this data comes together. We’re not certain who’s right and who’s wrong, there’s no system of record as this cargo moves inland and then back through the flow.” “A lot of the technology projects we’ve seen have been focused on an insular basis, intra-company process improvement versus: how do we make this entire supply chain more efficient and effective for the shippers and carriers that move it?… We’re trying to take costs out of our own internal operations, but we’re not looking at the big picture on what makes everything more seamless.” [10.24] What Lynxis is building to help solve the industry’s biggest challenges. “We’re a custodian of technology for our customers... And we add the infrastructure to support it.” [11.59] AI and how it’s being talked about, and utilized, across the industry. “Everybody wants to use the AI buzzword, when what they’re using isn’t actually AI.” [16.11] Why process automation, not robotic automation, needs to be top of the priority list for landside logistics facilities. “Most container operations we see really can leverage more of the process automation.” [18.28] The importance of data and analytics in driving operational performance and competitive advantage. “You either have to invest in-house, or have a good partner to help you mine the data that’s critical to your business operation. The thing that differentiates you, and enables your core competencies, is a firm grasp on data.” [22.25] Why AI isn’t an easy fix for scheduling, and why organizations need to pay more attention to improved orchestration. “It’s nothing that AI needs to solve, or even can solve right now, because there’s not even the connectivity between all the players.” “When you say automation and scheduling, we hear ‘orchestration.’” [24.46] How improved planning and orchestration can help shippers eliminate excess inventory and reduce costs. [26.17] From talent shortages to managing infrastructure, the biggest obstacles standing in the way of improved intermodal efficiency. [32.02] The importance of case studies and why Allen wants to talk about proven results, not just hype. /episode/index/show/2babestalksupplychain/id/35831100

457: Discover Supply Chain Software that People Love, with Rygen Technologies 03/19/2025

457: Discover Supply Chain Software that People Love, with Rygen Technologies Tony Winters of Rygen Technologies talks about being inspired by customer challenges; why visibility is still a challenge; & investing big in agentic AI. IN THIS EPISODE WE DISCUSS: [04.33] An introduction to Tony, his career journey, and his role at Rygen Technologies. “In college, you learn how to solve these algorithms and problems. And, in supply chain, you really get to implement them.” [06.24] An overview of Rygen Technologies – who they are, what they do, and how they help their customers. “We’re hoping to leave our mark on the industry, solve some problems – and have fun doing it!” [08.14] From visibility to technology, the biggest challenges Rygen customers are facing right now. [09.39] Why Rygen is inspired by customer challenges, and their approach to technology and problem-solving. “We crave what the industry wants. They’re asking for things, and we crave that knowledge!.. We take the feedback, learn from it, and make it better.” [11.22] Rygen’s Corsair transportation management, and why it’s not your typical TMS. [12.32] How Rygen are bringing ‘integration platform as a service’ to their customers with their X1 technology. “Integrate at the speed of AI.” [13.40] How Rygen's Blackbird Business Intelligence is solving big data challenges for customers. “We have disparate systems, tech stacks for days, legacy systems, big monster enterprise systems, ERPs, WMS’s, TMS’s... Blackbird is an attempt to forget the bias and have an industry standard.” [15.39] A case study exploring how Rygen helped a major customer to identify and understand their biggest operational problems, and bring together their disparate systems with Corsair, improving processes, boosting visibility, and allowing them to manage their whole supply chain in one place. [18.27] Tony’s hot takes from Manifest, and what Rygen is investing in for 2025 and beyond. RESOURCES AND LINKS MENTIONED: Head over to Rygen Technologies’ now to find out more and discover how they could help you too. You can also connect with Rygen and keep up to date with the latest over , , , and , or you can connect with Tony on . If you enjoyed this episode and want to hear more of our special episodes filmed live at Manifest, check out or . /episode/index/show/2babestalksupplychain/id/35774845

456: Reach Supply Chain Excellence, with ITS Logistics 03/17/2025

456: Reach Supply Chain Excellence, with ITS Logistics Josh Allen of ITS Logistics talks about challenges & opportunities in 2025; & how they're providing strategic capacity & smart solutions for complex needs. IN THIS EPISODE WE DISCUSS: [05.23] How ITS Logistics has evolved, since its inception in 1999, and the reason behind its sustainable growth. “ITS has always been about smart, customer-driven growth. No acquisitions, all organic – just explosive, consistent expansion. We’ve grown by solving real problems. Customers don’t just stay with us, they expand with us.” [07.25] An overview of ITS Logistics – who they are, what they do, and how they help their customers. “Customers don’t just need capacity. They need efficiency, visibility, and control.” [09.37] The ideal client for ITS Logistics. [13.12] The biggest challenges and opportunities in the market now, and what interests Josh about the transition from Q4 2024 to Q1 2025. “Q4 was a dogfight. The demand is still soft compared to previous years and typical peak environments, and cost of spending and inventory corrections all made it tough. Q1 is now fascinating – because it’s bid season... You have a lot of carriers and logistic providers out there that are still in scramble and ‘stay-alive’ mode.” “I don’t think the market is broken. But it’s not thriving yet. So to me the question becomes: how are folks positioning for the future?” [17.21] Capacity – whether it’s a challenge or opportunity, and what companies need to be thinking about. [19.20] Why ITS coined the term ‘hybrid capacity’, what it means, and why it’s so valuable. “It’s the best of both worlds!” [21.30] The unique ITS approach – why they focus on going beyond delivering a traditional logistics service, why they invest in customer problems, and how they work with customers to deliver value where they need it most. “You’ve got to make investment in technology. It’s one thing to be able to execute – but can you communicate, can you bring visualization to the environment, can you bring nimbleness and speed? That unlocks power. We find the problems, we fix them, and we make stronger, smarter supply chains for the long run.” [26.13] How ITS Logistics’ distribution and fulfilment solutions help customers keep up with the rapidly changing e-commerce landscape. “We have a different approach… Our facilities are built for speed. We know that ecommerce moves fast – so do we.” [28.43] The technology that sits behind the ITS solutions. [33.46] A case study showing how ITS helped a retail client successfully launch a new initiative, giving them a fully functional network, technology and visibility overnight, eliminating complexity so they could focus on successfully scaling their business. [36.45] The trends shaping 2025 and what we can expect from the year ahead. “There’s an arms race going on in utilizing AI… but we have a view that might be a bit different to others…” RESOURCES AND LINKS MENTIONED: Head over to ITS Logistics’ now to find out more and discover how they could help you too. You can also connect with ITS Logistics and keep up to date with the latest over , , , , , , or , or you can connect with Josh on . If you enjoyed this episode and want to read more about logistics, check out or . /episode/index/show/2babestalksupplychain/id/35721525

455: Discover Event-Driven Platform Technology, with BlackBerry Radar 03/12/2025

455: Discover Event-Driven Platform Technology, with BlackBerry Radar Shannon Hamilton of BlackBerry Radar talks about the digital trends shaping 2025; tech challenges; event-driven data; and the importance of scalable solutions. IN THIS EPISODE WE DISCUSS: [04.24] An introduction to Shannon and BlackBerry Radar. “We truly believe that doing more with our partners is a value-add for our customers.” [05.50] From AI and blockchain to IoT, the big digital trends that are going to shape 2025. “Some of the trends are really about: How are we using the information, how are we connecting with partners – and how are we making it smart.” [07.23] The biggest challenges Shannon sees across the industry when it comes to technology. “How do you buy technology that meets your needs today, but is also scalable as your business grows and evolves?” [08.43] The business-level challenges standing in the way of successful tech implementations and digital transformations. [11.00] Why technology is a foundation for process optimization, the importance of focusing on integrating the right tech into our businesses, and why it’s OK to try out multiple technologies. “Piloting and testing tech is very important – there’s still a time and a place to try out some of the new things we’re seeing.” [13.02] The benefits of combining technology implementation with physical assets, and how it can drive business improvement. [16.04] BlackBerry’s Radar Asset Tracking Solution, how it works, and how it’s delivering more data for customers. “We’re seeing more and more customers get excited about the data – but they want more.” [18.57] How BlackBerry Radar pulls data together into one pane of glass, and the benefits for their customers. “We want our data to be intelligent. The last thing we want our customers to do is sift through lots of data. So we easily surface all the critical events… we make life easy.” [20.33] Why, in a climate of cost-cutting, disruption, and failing digital transformation projects, scalable technology solutions are key. [22.32] A case study showing how BlackBerry Radar helped a customer improve turn times and move assets through their lanes faster, ultimately driving operational efficiency, reducing cost, and improving revenue. [25.11] What 2025 has in store for BlackBerry Radar. RESOURCES AND LINKS MENTIONED: Head over to BlackBerry Radar’s now to find out more and discover how they could help you too. You can also connect with BlackBerry Radar and keep up to date with the latest over on , or you can connect with Shannon on . If you enjoyed this episode and want to hear more from BlackBerry Radar, check out , or read . /episode/index/show/2babestalksupplychain/id/35652720

454: Uncover Hidden Inefficiencies and Reveal Your True Cost-To-Serve, with 910 Advisors 03/10/2025

454: Uncover Hidden Inefficiencies and Reveal Your True Cost-To-Serve, with 910 Advisors 910 Advisors talk about cost-to-serve - the challenges, its impact on supply chain efficiency & profitability; & transforming inefficiencies into opportunities. IN THIS EPISODE WE DISCUSS: [06.03] Introductions to Greg, Janet, and Robert, and why Greg and Robert co-founded 910 Advisors. “So many consultancies are focused on these long-term, big-dollar transformational programs... Everyone wants to hit you with the strategy book, but no ones there to help guide you there… We make sure we have a lens towards the long-term, but also in helping companies understand what to do in three, six, nine and twelve months, in support of that three-year plan.” “So many people hire technologies to solve commercial and supply chain problems.” [13.48] An overview of 910 Advisors – who they are, what they do, and how they help their customers. [16.40] The ideal client for 910 Advisors. [19.54] ‘Cost-to-serve’: What it means, why it’s so often overlooked, and why teams have a handle on their customer acquisition costs, but not ongoing ones. “Most organizations are commercially-focused first, they’re all about the customer – and rightfully so! That’s who pays the bills, and you need that focus. But, a lot of times, the back end tends to get overlooked.” “Some customers may be costing you money and you don’t necessarily realize it... What really improves your business is when you start to understand, and make decisions around, that total cost-to-serve.” [25.25] From lack of data to disparate systems, the biggest challenges in understanding up-front cost-to-serve. [26.36] The impact of that lack of understanding on a company’s supply chain efficiency. [29.17] The cost of not understanding cost-to-serve, and its impact on profitability. “It’s direct – it’s coming straight from the bottom.” [33.18] What organizations can do to better understand cost-to-serve earlier in the journey, and how they can start to build processes and workflows to manage both efficiency and cost. “You can make an improvement in one area, and it may impact another one negatively. You have to have a holistic view. Take that journey yourself – what does a day in the life of that order look like?” [35.43] The role of 910 Advisor’s tech implementations and consulting in helping customers tackle challenges and transform inefficiencies into opportunities. “We’re the master mediators!... We’re really good at taking symptoms, getting to the root cause, and applying it across the process. Most consultancies you hire to fix one thing, and they’ll fix the symptom, but they cause something else up or downstream…. We own outcomes.” “Everybody wants to talk about their technology problems. But we try to re-focus that conversation around process-first, and that will lead us to if we need to address technology issues – you may not have to if you fix the process!” [41.14] What organizations can achieve if they better understand efficiency and cost. [42.45] A case study illustrating how 910 Advisors helped a client understand their cost-to-serve, prioritize, refine their process and structure, and save money. [47.24] 910 Advisor’s special offers for Let’s Talk Supply Chain listeners. RESOURCES AND LINKS MENTIONED: Head over to 910 Advisor’s now to find out more and discover how they could help you too. You can also connect with 910 Advisors and keep up to date with the latest over on , or you can connect with , and on LinkedIn. /episode/index/show/2babestalksupplychain/id/35604290

453: Driving Supply Chain Innovation with Reveel and Deposco 03/05/2025

453: Driving Supply Chain Innovation with Reveel and Deposco Marc Aliotta of Reveel & Jack Margeson of Deposco talk about how their strategic partnership helps clients overcome challenges, save money & scale to success. IN THIS EPISODE WE DISCUSS: [04.50] Introductions to Marc and Reveel, and Jack and Deposco. [07.10] The biggest challenges facing Reveel and Deposco customers right now. “The last few years, some of the biggest challenges have been uncertainty – what does the year ahead hold?! There are a lot of changes that happen, both at the global and domestic scale, that go towards: ‘How do I plan as a business? How do I shape where I need to go next year, knowing that supply chain is changing really quickly?’” “After the pandemic, a lot of shippers realized they couldn’t trust the major carriers because of capacity issues. And that uncertainty led itself to diversification strategies… So people are trying to build trust in new carriers.” [10.55] How the Reveel and Deposco partnership developed, and why organizations need to lean into collaboration, not competition. “The business world is changing. Clients don’t want to have a group of partners that are pushing away… So it’s our responsibility to make sure we’re providing, not only the best software and platform that we can, but that we’re also looking out into the market, looking at what’s out there, what’s changing, and helping guide them with partnerships and introductions that help grow their business.” [13.53] Why collaboration is crucial for teams, for businesses, and the industry as a whole. [15.51] How Reveel’s Parcel Spend Management and Deposco’s supply chain technology work together through deep integration. [19.42] A closer look at the data that Reveel and Deposco clients can access, and what they can do with it. “Make decisions in real time: observe, orient, decide and act. That’s what customers really want.” [22.53] The different layers of savings, from direct cost reduction to operational efficiencies, that can be created through the Reveel and Deposco partnership. [25.17] Customer experience: why it’s more challenging, but more important, than ever before. “Customer satisfaction is harder and harder to attain. You’re not really compared against your competitors any more, you’re compared against their best experience – period.” [27.50] How Reveel and Deposco are helping companies to refine their strategies, streamline operations, enhance the customer journey, and ultimately scale for success. “A lot of businesses don’t want to focus on their operations. They want to focus on their brand, their product… So the more we can take their focus from: ‘Is my product being handled the right way?’ towards: ‘What can I do with my product?’ the more successful they’ll be in their business.” [30.17] What people can expect from the Reveel and Deposco partnership in 2025. RESOURCES AND LINKS MENTIONED: Head over to Reveel’s now to find out more and discover how they could help you too. You can also connect with Reveel and keep up to date with the latest over on , or , or you can connect with or on LinkedIn. If you enjoyed this episode and want to hear more from Reveel, check out . /episode/index/show/2babestalksupplychain/id/35542600

452: Women in Supply Chain, Christine Barnhart 03/03/2025

452: Women in Supply Chain, Christine Barnhart Christine Barnhart talks about the issues faced by women in supply chain, the impact of bias and changing DEI narratives, and the women who inspire her. IN THIS EPISODE WE DISCUSS: [06.01] An introduction to Christine and her new role at Nulogy. [07.45] Christine’s experience as a woman in both US and Canadian companies, the differences in organizations across different territories, and what we can learn from the countries leading the way in gender equity. “For me, it’s been interesting to compare and contrast what the culture is like in these companies, but also what regulation and policy differences there are.” [10.38] The challenges for women in developing countries, the misunderstood areas of supply chain, and why data showing strong female representation across the industry doesn’t necessarily tell the whole story. “When we look at developing countries in particular, they need expertise and strong leaders but, in a lot of those countries, it’s a very masculine, patriarchal society... They’re not going to get the results they need unless they bring women to the table.” “It’s more than how many women. It’s what percentage are actually in a managerial or leadership position, do they actually have a voice? It’s about more than just opening the door and letting people in – it’s about making sure you’re inviting them to the table.” [14.11] The impact of bias and changing conversations around DEI, and the importance of women coming together towards a shared goal and building ecosystems that make a difference. “I look at representation – does an organization really represent the geographies it’s serving?” [28.27] Some of the incredible women in supply chain that inspire Christine and Sarah, and the importance of opening up better methods of communication within the community. [40.21] From transparency to empathy, Christine’s advice for organizations looking to empower women and achieve gender pay parity. [42.38] Helpful resources, and the importance of female relationships, as well as of prioritising yourself as a woman. “I love my husband and my children and my job. But I also need the time to nurture me, and to educate me, and to have conversations. Because I’m better in every part of my life when I do that.” RESOURCES AND LINKS MENTIONED: You can connect with Christine over on . If you enjoyed this episode and want to hear more from Christine, listen to or check out her live show . /episode/index/show/2babestalksupplychain/id/35508795

451: Cargo theft is a $700+ million problem. What can shippers and carriers do? 02/24/2025

451: Cargo theft is a $700+ million problem. What can shippers and carriers do? Bobby Strenk of SecurSpace & Ron Greene of Overhaul talk about cargo theft - the biggest challenges & trends, and best ways to keep your shipments safe. IN THIS EPISODE WE DISCUSS: [05.38] An introduction to Bobby and SecurSpace, and Ron and Overhaul. [07.54] Exactly what cargo theft is, the different types, and the trends to look out for. “There’s a whole new world in cargo theft. We’re three years into a significant spike in cargo theft, and the US takes the lead in how much it’s increased… There’s been an expansion of theft techniques and a lot of criminal organizations, that historically weren’t in the cargo theft space, have jumped in with both feet.” [10.09] The current scope of the cargo theft problem, and why gathering data to measure it accurately is problematic. [13.13] The future of cargo theft, and why it’s going to continue to rise. “It’s going to take a collaborative industry, plus government and associations, joining forces to curb this issue.” [14.47] What shippers can do, from a people perspective, to mitigate freight theft and risk, and why organizations need to focus on security through compliance. [21.35] How technology and security can help shippers mitigate risk and prevent theft. [25.25] Why secure parking and storage is so important, and what organizations should look for in a secure yard. [30.54] How providers can better secure their yards. “What are you doing at your facility, what is your infrastructure, and how does it compare to the gold standard? Not every yard needs to be Fort Knox, so take a ‘good, better, best’ approach.” [35.03] How shippers, and their 3PL partners and carriers, can better secure their freight in-transit. “Everybody, the entire organization from the top to the bottom, needs to adhere to a security culture... Building a safety culture is what the industry has to do to help mitigate this problem.” [38.44] Why freight at rest is at risk, and what companies can do to secure it. [43.03] How SecurSpace helps customers with their growing national network of secure parking and storage. [46.18] The role Overhaul play in protecting cargo for their customers. RESOURCES AND LINKS MENTIONED: Head over to CargoWise Landside’s to find out more and discover how they could help you too. You can also connect with CargoWise and keep up to date with the latest over on , , or ,or you can connect with or on LinkedIn. If you enjoyed this episode, you're in luck! We have lots more content from CargoWise, SecurSpace and Overhaul: /episode/index/show/2babestalksupplychain/id/35405035

450: Women In Supply Chain, Jenny Perlitch 02/17/2025

450: Women In Supply Chain, Jenny Perlitch Jenny Perlitch talks about her career journey; lessons learned as a woman & immigrant; and supporting diversity within the transportation industry. IN THIS EPISODE WE DISCUSS: [05.15] Jenny’s journey from Ukraine to Germany to Cananda, and what it taught her. “It taught me a lot. All of a sudden you’re thrown from your comfortable environment to one with a completely different language and culture… I learned resilience and adaptability, and they really helped me in business. It made me independent and I believed things could be done.” [07.58] Why Jenny’s computer science background is so compatible with a career in supply chain. “It’s a way of thinking. I’ll look at things as a problem that could be solved by building an algorithm. Take something complex and break it down into smaller parts, automate those parts, and put it all back together like a beautiful puzzle.” [11.35] How a summer job became a lifelong career in supply chain for Jenny when she discovered a joy in pushing out of her comfort zone and a talent for problem-solving. [13.39] Why Jenny co-founded IRT Technologies, specializing in equipment for the satellite market, in 2011. [15.14] Why, in the same year, Jenny also founded Perlitch Transport, and the challenges of founding and growing two businesses simultaneously. “I was single, I had to do something!” [19.00] The areas of business Jenny is most passionate about, as a founder and CEO, and why it’s important to recognize your strengths and weaknesses. “I really like the strategic side of the business. You try something, look at the results, and try a different way… But I’m very quick to do things, sometimes I lack patience… It’s important to be honest about your weakness, fill in the gaps with great people, and then empower those people.” [20.52] Some of the toughest challenges Jenny has faced whilst running her businesses, and her unique approach to overcoming them. [27.31] Jenny’s experience as a woman in supply chain, and what she’s learned. “It’s a very male-dominated industry… You feel it very quickly when you’re trying to get in... In the early days, when I had a good idea, a good vision, and I knew how to do things… they brushed me off, didn’t take me seriously or let me finish. And eventually your voice becomes low and apologetic. At that point, you have to put yourself back together, and try a different door.” [31.47] How Jenny creates positive and inclusive cultures within her own organizations, and her advice for other businesses looking to do better. [34.28] The importance of awards, and what they mean for the industry as it continues to strive for improved diversity and equity. [38.48] The future for Jenny. RESOURCES AND LINKS MENTIONED: You can connect with Jenny over on . If you enjoyed this episode and want to hear from more incredible women, check out , or . /episode/index/show/2babestalksupplychain/id/35311055

448: Bridging the Gap Between Operations and Technology, with Buckeye Mountain 02/03/2025

448: Bridging the Gap Between Operations and Technology, with Buckeye Mountain Greg Dunnell of Buckeye Mountain talks about his founder journey; how big challenges impact workers; & why Buckeye are stewards of technology for customers. IN THIS EPISODE WE DISCUSS: [05.17] An overview of Greg’s journey – how he found supply chain, innovated in technology whilst working for some of the industry’s biggest names, and ultimately co-founded Buckeye Mountain. “I grew up working on a farm, so transportation came naturally to me. And, when I graduated from college, I wasn’t what you’d call an honors student…! I went back to what I knew, and ended up driving a truck.” [12.43] An overview of Buckeye Mountain – who they are, what they do, and how they help their customers. [15.47] The ideal client for Buckeye Mountain. “It’s really about our history and experience because we feel our role – our obligation – is to share those lessons learned. We’ve been down the pothole of technology for many years… And the secret to success is failure. We’ve been on that journey.” [18.25] From visibility to productivity, the biggest challenges currently faced by landside logistics facilities, and how they impact frontline workers. “Those people, when the tech goes down – imagine the frustration. ‘I’m not paid to be a technology troubleshooter, I’m paid to operate.’ That’s the big migration.” [23.45] How Buckeye are helping customers solve their toughest problems remotely and out in the field with their TechOps teams, who ‘think like operators, but act like tech experts.’ “It is about the technology, but it’s more about: ‘What is the giant problem you’re trying to solve?’” [27.28] Why Buckeye act as a steward of technology for their customers, and how TechOps are changing the game. [31.11] How and why Buckeye developed Rapid Deploy technology, and the importance of guaranteed connectivity. [34.28] A case study showing how Buckeye helped an isolated intermodal facility, with no power or network, to be operated as a modern facility with Rapid Deploy and solar technology. [37.30] What we can expect from the landside logistics facilities of tomorrow, and the future for Buckeye. “If we can pull things into an easy workplace environment, and still provide the benefits operationally, that’s a no brainer – but you need the infrastructure to do it.” RESOURCES AND LINKS MENTIONED: Head over to Buckeye Mountain’s to find out more and discover how they could help you too. You can also connect with Buckeye and keep up to date with the latest over on , or you can connect with Greg on . If you enjoyed this episode, check out . Check out our other podcasts . /episode/index/show/2babestalksupplychain/id/35125925

447: Women In Supply Chain, Nikki Driskill 01/27/2025

447: Women In Supply Chain, Nikki Driskill Nikki Driskill talks about her career journey; the changing face of customer service; people leadership; & why women should pursue a career in logistics. IN THIS EPISODE WE DISCUSS: [05.08] How Nikki found supply chain, and how the industry has changed over the course of her career. “I started so long ago that when you looked for a job, you looked in the newspaper!” [10.59] Why Nikki’s career ambitions changed when she fell in love with supply chain; how she discovered a passion for people leadership; and why strong women inspired her to want to build relationships and make a difference. “I was very young and my intent was: ‘I’m going to take this role, and then figure out what I want to do when I grow up’… Then I realized I loved it. There were so many bold women in leadership roles - and I wanted to be them.” [15.38] Nikki’s experience of repeated mergers and acquisitions, and how they gave her opportunities to explore the industry and learn new skills. “Each time that we were acquired, things got better in so many different ways… I feel like I’ve worked for four different companies.” [23.12] How customer service, and its role in relation to wider business success, has changed throughout Nikki’s career, with the impact of factors like technology and new generations of workers. “A verbal conversation is good for relationship-building, but we don’t have that so much anymore with tech… you have to work differently.” [32.46] The importance of industry awards, especially for women. “It matters so much for women… We need to be reminded to celebrate each other.” [34.32] Nikki’s experience as a woman moving through a male-dominated industry, climbing the ladder, and holding leadership positions. [39.59] Why Nikki wants to inspire others to pursue a career in logistics, and why it’s such a good career choice for women. [42.32] The future for Nikki. “I want to spend a lot more time mentoring, and making a difference… I want to share what I have – and I don’t plan on exiting the industry, that’s for sure!” RESOURCES AND LINKS MENTIONED: You can connect with Nikki over on . If you enjoyed this episode and want to hear from more women excelling in customer service and client experience, check out or /episode/index/show/2babestalksupplychain/id/35019510

446: Keep America Moving, with Werner 01/20/2025

446: Keep America Moving, with Werner Lance Dixon of Werner talks about transportation challenges & opportunities; cross-border potential; & how Werner helps to give companies a strategic edge. IN THIS EPISODE WE DISCUSS: [05.26] An introduction to Lance, and to Werner. “It’s an ever-changing, dynamic world. And what a change since 1992 when I started at Werner! Things are so different... There are more rules, regulations – probably good for society in general, but it’s a chore to keep up!” [08.23] The ideal client for Werner. “It’s someone that’s open to multi modes of shipping, whatever is most efficient… Someone that’s flexible and wants to partner, someone who doesn’t look at Werner as just a service provider. We want to work together to solve these transportation and supply chain issues.” [10.20] How both Werner and the industry have changed, and the huge business potential in Mexico. “The pandemic taught us a lot about how fragile long supply chains are, so there’s been a move to source closer to the end consumer.” [16.05] The key challenges facing Werner customers right now, and how Werner help tackle them. “There’s a northbound-southbound imbalance, with northbound volume outpacing the southbound – there’s a lot more coming into the U.S. than there is going out, and nearshoring is going to exacerbate that.” [19.05] The biggest opportunities for organizations in 2025, and the future for nearshoring. “Nearshoring is in the early stages – it’s going to take a decade to play itself out, but I’m excited to see where it’s going to go.” [22.58] The cross-border potential in Canada, the difference in logistics execution between Canada and Mexico, and the overall importance of the logistics and transportation industries. “It’s complex, it’s dynamic, it’s challenging – but that’s what keeps it interesting!” “I don’t think we always fully grasp how important logistics and transportation is to so many people… It can seem like a thankless job but what we do, all of us collectively, is so important to companies, to societies.” [28.36] The challenges and risks shippers might face when shipping to and from Mexico, how Werner are helping mitigate them, and Lance’s advice for organizations in the early stages of nearshoring. [34.38] Werner’s recent $8 million investment to improve operations and capabilities in Mexico, and the importance of providing flexibility, speed, and capacity to customers. [37.55] A case study detailing how Werner helped a client that needed to double their normal volume to keep transportation costs down and boost ROI. “Flexibility is going to be the key to success for many shippers coming out of Mexico, going forward, as nearshoring ramps up.” [40.44] The future for the industry, and for Werner. “We don’t practice any more, we’re experts at this game.” RESOURCES AND LINKS MENTIONED: Head over to Werner’s to find out more and discover how they could help you too. You can also connect with Werner and keep up to date with the latest over on , , , , or , or you can connect with Lance on . If you enjoyed this episode and want to hear more about cross-border transportation, check out ,or . /episode/index/show/2babestalksupplychain/id/34925915

445: Embrace the Data-Driven Evolution, with GAINS 01/13/2025

445: Embrace the Data-Driven Evolution, with GAINS Amber Salley of GAINS talks about being data-driven - its four-stage evolution, misconceptions, the problem with LLMs & the benefits of letting the data lead. IN THIS EPISODE WE DISCUSS: [05.43] An introduction to Amber, her background, and her role at GAINS. “I’ve taken all that I learned in the past 25 years and brought it to GAINS, to help them think through: ‘Where should we take our product in the future, and what should we be focusing on to help our customers make the highest-quality decisions for their supply chain?’” [07.42] The evolution of data-driven thinking, as technology and mindsets have changed. “You come up with an instinct, a feel for a decision, and then you use the data you have to back it up. You have a lot of confirmation bias in your decision-making.” [10.50] The new paradigm in data-driven thinking. “The new paradigm focuses on discovering patterns and finding correlations over explaining causality… It’s not trying to get into the ‘why’ that is – it just IS.” [16.18] From confirmation bias to managing leadership pride and instinctual approaches, the common misconceptions and challenges around being data-driven. [21.12] A case study detailing how GAINS helped a key client to get on top of volatile lead time predictability and utilize full data-driven decision-making. [24.50] The challenges of emerging technologies like Language Learning Models. “Generative AI is ultimately a predictor, and it’s trained to predict around text. And it’s very good – it knows the rules of language, that are pretty rigid and have been around for a very long time… But, if we’re thinking about forecasting or creating inventory plans or production plans – there’s not an established pattern.” [27.54] The four stages of data-driven evolution and what they mean for teams. [32.44] The benefits of letting the data lead, for both teams and businesses. “For teams, it allows for faster actionable insights and a reduction in manual effort and bias, so they can start to focus on more value-add activities… And the business can achieve better inventory management, better supply chain design, and increase their overall resilience.” [35.20] Exactly how GAINS can help organizations to adopt a truly data-driven approach. RESOURCES AND LINKS MENTIONED: Head over to GAINS’s to find out more and discover how they could help you too. You can also connect with GAINS and keep up to date with the latest over on , , or , or you can connect with Amber on . If you enjoyed this episode and want to hear more from GAINS, check out , or . /episode/index/show/2babestalksupplychain/id/34833820

444: Women In Supply Chain, Gina Anderson 01/06/2025

444: Women In Supply Chain, Gina Anderson Gina Anderson talks about her career journey; sitting on boards; mentorship; the power of reinvention; and why she's a self-confessed parcel fanatic. IN THIS EPISODE WE DISCUSS: [05.54] An introduction to Gina and her role at Reveel. [06.42] Gina’s career journey, and how she found supply chain. “Someone early on took a chance on me… Ron wanted to bring me into his freight forwarding business to do sales. So I said: “Well, what does that look like – and what does it pay?!” [08.24] Why Gina has entered her 7.0 era, and the power of reinvention. “If you stay stagnant, it’s going to be really hard to feel fulfilled.” [09.53] Why Gina took the leap from corporate America to entrepreneurship to found the Savii Group in 2010. “It was powered by purpose. I wanted to help companies drive efficiencies within their supply chain, but then also take part of the money I was helping them save and reinvest that into their people and social good… I couldn’t do the corporate grind at that time in my life. Having kids and being able to create something that was purposeful and impactful was a gamechanger for me.” [12.04] What Gina learned from entrepreneurship, and how to identify opportunities to pivot. “If you pay attention, you’ll know when it’s time to pivot, when it’s time to take a passion and reinvent. Having an entrepreneurial spirit isn’t easy, it’s not something that everyone has. But recognize it if you do have it. Because it could be something spectacular.” [13.47] Gina’s advice for successful networking. “There’s no secret sauce – it’s just being curious!” [16.02] From AI to a lack of transparency, the tech trends that supply chain teams need to pay attention to. [18.55] Gina’s perspective on the industry and where businesses are at with big trends like data, technology, and business intelligence. “It’s exciting – people are starting to get out of a fear-based mindset, and they’re willing to actually see and experience what’s out there.” [21.09] Why Gina is a self-proclaimed parcel fanatic. [22.18] Gina’s experience of sitting on boards, and her advice for others looking to get a seat at the table. [26.17] Gina’s experience of mentorship, and her perspective on its importance. “I’ve never had a mentor – but I love mentoring!” [28.59] Gina’s advice for young professionals looking to build a career like hers. [30.16] The future for Gina. RESOURCES AND LINKS MENTIONED: If you enjoyed this episode and want to hear more from other long-standing women in supply chain, check out or . /episode/index/show/2babestalksupplychain/id/34736515

443: Mastering Visibility: Insights from LogTech Live with Shippeo 12/30/2024

443: Mastering Visibility: Insights from LogTech Live with Shippeo Eric Johnson & Chris Mazza of Shippeo talk about visibility, how big challenges in 2024 impacted the market, & overcoming data quality challenges. IN THIS EPISODE WE DISCUSS: [06.06] A closer look at two key upcoming conferences: – listen out for a special discount! – and Journal of Commerce’s . [08.19] From an Uber Freight product launch to how technology is enabling companies to pursue smaller incidents of overbilling in freight payments, Eric dives into the big supply chain news of the week. “They announced a product… which you might think looks like a product from Convoy, a company that’s now out of business, released a few years ago. And you’d be right.” [14.12] An introduction to Chris Mazza, his career journey, and an overview of Shippeo. “All of a sudden this thing called the internet happened (!), and it began to change the things ocean carriers did internally and how they began to view their customers externally.” [17.51] From the Baltimore Bridge collapse to ongoing port strikes, the biggest challenges of 2024, and how they impacted the visibility market. “At TPM last year you had Robert Gates speaking. And when you have somebody who’s basically a geopolitical and defence specialist speaking at what is arguably a transportation and supply chain conference, you know you probably have a problem.” “People are realizing that the first requirement to resiliency in their supply chain is visibility. And, for the vast majority, they do that in an older, more outdated way. They may still be relying on systems or methodologies that were developed in the 90s or 2000s.” [22.07] A closer look at visibility in the ocean and over-the-road markets, the different levels of demand and maturity, and the increasing focus on boosting ocean visibility. “We’ve seen an enormous jump in the quality of the data, but at the same time, we’ve seen a huge degradation in the underlying service. The on-time performance, the scheduling integrity – it’s not good.” [31.54] A listener question: Should we consider contingency planning as part of the visibility function? [35.55] Carrier APIs – their role in accessing the best data and the challenge of navigating multiple layers of business relationships. “APIs don’t clean data. But what they do, ideally, is provide you with easier access. The question in the market is: Are you going to get the best access to the best data via API, EDI or some other methodology?” [40.04] How visibility can be used to prevent missing shipments. [44.13] What Shippeo customers want when it comes to accessing, understanding, analyzing, and reporting their data. [47.02] Chris’s favorite musician and why. [49.18] Eric’s Dad joke of the week! RESOURCES AND LINKS MENTIONED: Explore more industry news over on , and connect with Eric on . If you enjoyed the show, there are lots more episodes of to explore. You can also hear Eric on , and . /episode/index/show/2babestalksupplychain/id/34657685

442: On The Margins - How to Thrive Through Cost-Cutting and Corporate Changes 12/23/2024

442: On The Margins - How to Thrive Through Cost-Cutting and Corporate Changes On The Margins: How procurement leaders can maintain supplier relationships, support teams, nurture trust and build resilience in volatile markets. IN THIS EPISODE WE DISCUSS: [06.24] An introduction to Michael van Keulen, and what he loves about travel and spending time with the supply chain community. “I love to connect, I take so much pride in what I get to do every day… Helping and playing a role in the community we’ve created keeps me energized.” [08.31] From the opportunities in technology to big macro challenges, the issues that are top of mind for the procurement community right now, and why collaboration remains crucial. “We’re excited about technology, there’s so much out there… Finding the right solution isn’t easy, but there’s a lot of attention now paid to technology in procurement.” [12.48] Coupa’s Mind Your Business campaign. [14.08] The importance of talking about how to thrive through cost-cutting and corporate changes. [15.09] An introduction to Rendi Miller from GitLab, and what she loves about procurement. “Like many people, I fell into procurement. And it’s served me so well because of the network of people I’ve met, friends that I’ve made. It’s a really unique group.” [18.10] How to approach change and navigate transition, and Rendi’s personal experience of managing big corporate transitions. “The one thing we can always count on is change. You need to be adaptable, and not be afraid of it… Have trust with your employees as a leader, and have a solid foundation built for your people, processes, and technology.” [21.48] Rendi’s advice to her younger self for navigating change. “Every time I’ve been through some sort of change, it’s really been for the better in the long run... You can’t be shortsighted.” [25.14] The challenges Rendi faced, and lessons she learned, from managing corporate transitions. [27.40] Rendi’s advice for procurement leaders to help maintain supplier relationships in the face of pressure. “The time when you need them to step in and help you with a reduction is not the time to start building a relationship! The time to build relationships is right from the beginning… Treat them as partners instead of just vendors that work for you.” [30.13] How leaders can support their teams emotionally during big changes. [34.18] What procurement leaders can do now to improve resilience for the future. [35.15] It’s trivia time! Three questions stand between an audience member and a brand new pickleball set. [40.02] returns in 2025 – don’t miss your chance to meet Sarah and Michael in Las Vegas. RESOURCES AND LINKS MENTIONED: If you enjoyed the show, there are plenty more episodes of to explore, or check out . /episode/index/show/2babestalksupplychain/id/34578370

441: Leverage Drayage Rating and Quoting Best Practices to Improve Supply Chain Management, Visibility and Logistics Execution, with CargoWise Landside 12/16/2024

441: Leverage Drayage Rating and Quoting Best Practices to Improve Supply Chain Management, Visibility and Logistics Execution, with CargoWise Landside Tom Burke of CargoWise Landside talks about how drayage rating & quoting best practices can improve supply chain management, visibility, & logistics execution. IN THIS EPISODE WE DISCUSS: [06.59] An introduction to Tom and his career journey, how he founded DrayMaster, and its current place in the extensive CargoWise Landise portfolio. “You could say that I’ve had my hand in every cookie jar when it comes to this industry, and I’ve gained valuable insights from each experience.” [09.49] Trend one: The importance of collaboration in supply chain management, the improving integration and interoperability between stakeholders, and how a shared access to pricing is helping to drive improvement. “A supply chain without collaboration would be fragmented, inefficient, and unable to meet the demands of modern commerce… It’s the glue that holds the entire industry together.” [13.23] Trend two: What visibility and transparency mean to CargoWise Landside, the areas of supply chain where they’re most impactful, and how they support drayage rating and quoting best practices. “Forwarders are working across multiple time zones, they need instant access to accurate rates… Waiting for hours or days just doesn’t cut it any more. And for trucking companies, if you’re not providing rates electronically, your likely missing out on opportunities to quote and move freight.” “Together, they’re the foundation of today’s drayage and quoting practices.” [18.05] Trend three: The role of automation in shipping logistics and supply chain management – how it’s reducing manual effort, breaking down data siloes, and ensuring accuracy across data, from quote to invoice. “Ultimately, it’s all about efficiency and transformation. Automation is changing the way businesses operate, enabling them to run leaner and more efficiently with the precision that’s now needed.” [21.05] From rising customer expectations to issues with change management, the biggest challenges these three core trends present to drayage operators. [26.26] How drayage operators are managing through these trends and challenges, and why digitalization is no longer a nice-to-have. [28.47] ‘Good, better, best’ – the three step approach to best practices, why best practices are needed across the industry, and how they pull together the key trends of collaboration, transparency, and automation. [32.52] How DrayMaster can help truckers to reduce quote turnaround times by up to a huge 95%. [34.59] A case study detailing how DrayMaster helped a 3PL to achieve 44% lower rates, resulting in annual savings of over $1.5 million, and drastically reducing invoice discrepancies by over 50% and counting. [39.30] How DrayMaster helps truckers and 3PLs to work together, deliver collaboration, visibility and data, and how drayage rating and quoting best practices can improve supply chain management and logistics execution. “When truckers and 3PLs work together seamlessly, the ripple effect benefits everybody involved.” RESOURCES AND LINKS MENTIONED: Head over to CargoWise Landside’s now to find out more and discover how they could help you too. You can also connect with CargoWise and keep up to date with the latest over on , , or , you can connect with Tom on . If you want to hear more from CargoWise, we have plenty more for you! Check out , , , , , , or . /episode/index/show/2babestalksupplychain/id/34465845

440: Level Up Your Fulfillment Capabilities, with OneRail 12/11/2024

440: Level Up Your Fulfillment Capabilities, with OneRail Bill Catania of OneRail talks about their recent Series C funding; collaboration with IBM Sterling®; & the challenges for retailers and wholesalers in 2025. IN THIS EPISODE WE DISCUSS: [06.46] An introduction to Bill, and how OneRail are empowering customers to design and execute their own brand of delivery solutions. “I love what we do – we’re solving a shopper marketing problem with supply chain and logistics... We’re helping our customers fulfil excellence at scale.” [09.57] OneRail’s successful Series B funding round in 2022, and the exciting changes they implemented with this initial investment to position themselves for growth. [12.37] How OneRail are building on that growth with $42 million of Series C funding and an overview of the OneRail vision that this further investment will help propel them towards. “Venture capital for logistics and supply chain tech start ups has reduced by 90%. We just raised a Series C – a very difficult round under good circumstances – at a time when 90% of funding is gone. And there’s only one way to recognize that – the team.” [18.32] OneRail’s new partnership with IBM Sterling® Order and Fulfillment Suite, and how it aligns with Bill’s vision for creating frictionless experiences. “We’re trying to remove friction. When we look at the pandemic, there were a lot of point solutions, solving little pieces of the problem. And now we’re seeing a lot of deprecation in some of those platforms, because they’re not solving enough of the bigger problems.” [21.17] The customer benefits of the OneRail and IBM Sterling® collaboration. “The only way to build trust is repeatable success, and then you build a behavior, and then you build loyalty.” [26.20] Why OneRail built its own fintech platform expansion for freight audit pay and claims, how it helps customers and its pioneering place as the first solution in the market for this category. [31.49] The biggest challenges facing retailers and wholesalers in 2025. “Data siloes are what holds up optimization, but optimization is where the value is.” [33.32] With those challenges in mind, where retailers and wholesalers need to focus, and what they need to prioritize, for the year ahead. “A decentralized, fully interoperable solution is absolutely the future.” RESOURCES AND LINKS MENTIONED: Head over to OneRail’s now to find out more and discover how they could help you too. You can also connect with OneRail and keep up to date with the latest over on , , or or you can connect with Bill on . If you enjoyed the show and want to hear more from OneRail, listen to , , and . /episode/index/show/2babestalksupplychain/id/34403205

439: Discover The Power of Unified Supply Chain Planning, with Manhattan Associates 12/09/2024

439: Discover The Power of Unified Supply Chain Planning, with Manhattan Associates Mandar Rahatekar of Manhattan talks about unified supply chain planning; breaking siloes; UI design; & leveraging AI and machine learning to reduce complexity. IN THIS EPISODE WE DISCUSS: [06.47] An introduction to Mandar, and an overview of Manhattan. [07.48] Mandar’s career, his journey from Manhattan customer to employee, and what he loves about supply chain. “I’m a mechanical engineer. I started my career in manufacturing and the first lesson I learned, day one on the shop floor, was: I knew nothing.” [11.13] Why the industry is starting to pay attention to unification, and why technology, the ever-growing complexity of supply chain, and increasing speed of business mean it’s more important than ever to merge supply chain planning with execution. “We’re at the right intersection of the requirement of us as customers, and the technology that will support it.” [16.07] Why supply chain has historically been so siloed, and how the changing speed of communication and evolution of siloed working led to a culture of tech integrations. “As humans, we need to solve problems that are manageable… There’s a limit to how much we can do, so we have departments… And everybody chose to solve the problem they can actually influence.” [21.38] How creating one single plan can help to break down siloes, and align all resources to a common business objective. “I learned, as a forecast analyst, as soon as I publish a forecast, I’m lying! Because it’s no longer right, things have already changed… The process is there, but the speed doesn’t match the speed of business. We have to use technology to match that speed.” [24.58] How organizations can simplify the planning process, to build a plan that works for everyone across departments and priorities. [29.59] The challenges of different internal and external data sources, and how businesses can leverage AI and machine learning to sift through them and produce more accurate demand forecasts. “More data is good, but it doesn’t always lead to accurate forecasts.” [36.29] The importance of UI design, and how it can bring simplicity and transparency for users. [41.26] Continuous order build – what it means, and why it’s important. [44.02] How having a broad unified view, and keeping everyone focused on a common business objective, benefits a business’s bottom line; and the key drivers of ROI for customers. “The biggest cost driver is inventory itself, with the cost of labor to add value and move it around, then warehousing and transportation. About 70% of the cost of goods sold is inventory.” [48.06] Why generative AI is the trend every supply chain professional should be thinking about in 2025. /episode/index/show/2babestalksupplychain/id/34349245

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