Let's Talk Supply Chain
Let's Talk Supply Chain is not your average supply chain podcast. We feature not just the top of the industry, but also diverse voices from within the community, new innovations and the disrupters making waves in the industry. Don’t listen to the same ol' same ol', be sparked by new ideas and fresh perspectives only on Let's Talk Supply Chain.
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517: ‘Useful AI’: Your Key to Visibility Project Success, with Shippeo
01/22/2026
517: ‘Useful AI’: Your Key to Visibility Project Success, with Shippeo
Lucien Besse of Shippeo talks about navigating supply chain chaos; data quality & continuous improvement; AI; and the keys to visibility project success. IN THIS EPISODE WE DISCUSS: [03.38] An introduction to Lucien and the journey that led him to co-found Shippeo. [07.07] The biggest sources of chaos for supply chain teams, and why they need flexibility and visibility. “Supply chain managers need to make hundreds of decisions every day, every hour, every minute – they need to navigate uncertainty every single day, and that hasn’t changed… What has really changed is the number of disruptions.” [09.28] Why supply chain professionals are ‘the calm in the storm,’ what even small problems amidst the backdrop of chaos mean for businesses, and how Shippeo help customers with both inbound and outbound challenges. [15.00] The big issues that sit behind supply chain chaos, and why trust in data is crucial. “Visibility is a commodity, everybody needs it. But accurate visibility is not a commodity. The reliability of the information you provide to the customer needs to be correct, and they need to have the ability to take action. Because the end goal is not just to look at an ETA on a platform, it’s to take an action.” [18.02] The importance of data quality and why it’s a continuous improvement project. “When we talk to our customers, we tell the truth. There is work to be done, there’s no magic wand. It’s continuous improvement.” “Visibility is about technology, but also about process and people.” [23.47] The importance of honesty and setting clear expectations in communications with customers, and why three-way collaboration between vendors, carriers and customers is key. [28.37] How data issues impact the success of AI, and how Shippeo is leveraging AI for customers. “There are two main pillars when it comes to AI – data quality and automation of manual tasks, and making visibility actionable through workflows.” [33.31] What success looks like, how organizations can ensure their visibility projects are a success, and why change management relies on understanding people and their daily habits. [40.13] The two core areas Shippeo will be focusing on in 2026. RESOURCES AND LINKS MENTIONED: Head over to Shippeo’s now to find out more and discover how they could help you too. You can also connect with Shippeo and keep up to date with the latest over on , , or , or you can connect with on LinkedIn. If you enjoyed this episode and want to hear more from Shippeo, check out: Check out our other podcasts .
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516: Innovation, Transformation, and Modern Supply Chains, with Blue Yonder
01/19/2026
516: Innovation, Transformation, and Modern Supply Chains, with Blue Yonder
Andrea Morgan-Vandome of Blue Yonder explores what true end-to-end supply chain transformation looks like amidst unprecedented complexity and disruption. IN THIS EPISODE WE DISCUSS: [03.47] An introduction to Andrea and her role, and how Blue Yonder helps their customers. “We bring the physical and digital worlds together, and that’s key in supply chain.” [06.05] Why end-to-end planning will be crucial in navigating supply chain complexity and disruption in 2026. “When people look to drive transformation, they can sometimes get mired down in the complexity. So how do you drive clarity in outcomes?” [08.19] What true end-to-end supply chain transformation looks like today, and why how we think about transformation has changed. “It’s become a lot more practical… and it’s the breaking of siloes that allows you to bring it all together.” [13.48] Why companies need to see supply chain as a new business enabler, not a cost center; how agile supply chains help facilitate new business initiatives, deliver services and keep promises; and how Blue Yonder is doing this for customers through increased personalization. [18.56] As many companies continue to navigate legacy systems, why a shift from reactive to proactive is essential for competitive advantage and, from AI to your supplier network, the key elements of a modern solution. “If you think about businesses as differentiators, it comes down to speed and precision. And the only way you can do that is by moving from a reactive to a proactive supply chain.” [23.44] The businesses leveraging AI within their supply chain to achieve real results, and how Blue Yonder helped a grocer minimize waste whilst improving on-shelf availability to ultimately gain market share. “I’m a firm believer that AI and agents are critical going forward, but it has to be done in a pragmatic way.” [28.10] The challenge of inventory amidst omnichannel complexity, how organizations can get it right, and the huge opportunities when they do. [33.50] As companies continue to invest in technology but struggle to achieve true transformation, what differentiates the ones that succeed, and the importance of interoperability and unified data. [39.29] The biggest opportunities in 2026 for businesses that commit to successful transformation, and some of the practical steps they can take to start the new year strong. RESOURCES AND LINKS MENTIONED: Head over to Blue Yonder’s now to find out more and discover how they could help you too. You can also connect with Blue Yonder and keep up to date with the latest over on , , , and , or you can connect with on LinkedIn. If you enjoyed this episode and want to hear more from Andrea or Blue Yonder, check out: . Check out our other podcasts .
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515: Experience Precision Supply Chain Operations, with Brecham Group
01/14/2026
515: Experience Precision Supply Chain Operations, with Brecham Group
Chris Hamley & Andy Smith of Brecham Group talk about what they do; what makes them different, Precision Supply Chain Operations; & helping you suck less. IN THIS EPISODE WE DISCUSS: [03.58] Chris’s background and the journey that led him to co-found Brecham Group. “I started out loading trucks!... And it got to a point where I got frustrated trying to broker conversations. People didn’t pay attention to details, I found myself translating – and that was the catalyst.” [06.04] Andy’s 30+ year industry career, and his role at Brecham Group. [08.26] An overview of Brecham Group – who they are, what they do, and how they help their customers. [09.00] The ideal client for Brecham Group. [10.46] What makes Brecham Group's consultants different to traditional strategic supply chain consultants, and how their unique thought process helps customers scale solutions up and down. “We have real-world experience and take a practical approach to problems… We can always get to a consistent outcome, although every problem and solution looks very different.” [15.31] Brecham Group’s ‘Precision Supply Chain Operations,’ what that means, and how it applies in the real world. [19.56] Brecham’s tagline “suck less,” how it was developed, and what it means for customers. “I’m watching people get pulled in a thousand different directions, get yelled at… That sucks. So let’s make it suck less tomorrow. How do we do that?... Everyone wants to get better, but nobody knows how.” [24.07] How Brecham Group works with clients to determine their problem, identify the disconnect between best practice and reality, and widen everybody’s view to help them tackle it with an aligned approach. “We’re often approached by senior leadership – “go solve this problem for me” – but they may or may not have a strong understanding of what’s happening on the shop floor. So we’ll listen, but then we’ll go see.” [28.07] How Brecham Group use a unique value system to prioritize customer problems, and how they recently helped an organization reduce overall labor spend in their network by 9%. [30.19] Brecham Group’s special offer for LTSC listeners. “So much of what we do is education, it’s about teaching people how to think a little differently about their problem.” [31.43] The biggest trend exciting Brecham Group for 2026. “The most interesting thing is how we use AI in our industry and in the tactical execution of work.” RESOURCES AND LINKS MENTIONED: Head over to Brecham Group’s now to find out more and discover how they could help you too. You can also connect with Brecham and keep up to date with the latest over on , or you can connect with or on LinkedIn. If you enjoyed this episode and want to hear more from Brecham Group, check out their brand new live show , where operators and engineers talk about turning strategy into execution. Check out our other podcasts .
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514: Turn Strategic Planning Into Retail Profitability, with Anaplan
01/12/2026
514: Turn Strategic Planning Into Retail Profitability, with Anaplan
Scott Jennings of Anaplan talks about retail inventory optimization, planning challenges, AI & how Anaplan enables retailers to sell more and carry less. [03.37] An introduction to Scott, his background, and experience in the industry. “Siloes are present functionally across different pieces of the business, whether it’s merchandise, supply chain or finance. But they’re also persistent inside the systems that support those different groups – and that’s where it gets tricky.” [05.53] An overview of Anaplan and what they do. [06.53] How retail planning has historically worked, and the limitations of that approach. “Retail suffers from siloed planning, disconnected processes and latent decision-making, which leads to buying the wrong inventory and having the wrong inventory at the wrong place at the wrong time, with little ability to adjust based on market feedback.” [09.58] Why retail planning is arguably more complex than CPG or consumer goods supply chain planning. “Retail is detail.” [12.55] How challenges and limitations have impacted the industry, particularly in light of additional external factors like increasing customer demand. “Getting ahead is important. But being able to react in an agile way, in season, is also extremely important. Retailers have fallen behind because that demand signal is all over the place.” [16.14] From data to specificity, the foundations needed for retailers considering AI solutions, and the problem of ‘testing fatigue.’ “People are sick of testing and learning.” [22.25] How retail planning technology will continue to evolve over the next 12 to 24 months. [24.28] Scott’s advice for retailers looking to implement AI in their planning and ensure successful implementations. “It starts with the ROI you’re looking to drive… If you can’t define the ROI: skip it.” [28.39] The biggest opportunities for retailers embracing evolving technology and a new approach to retail planning. [30.08] How Anaplan Intelligence and its retail engine enables retailers to harness the power of AI to plan at a granular level not possible before, and the importance of hyper-localization. [33.01] How Anaplan focuses on retail-specific best practices to achieve higher forecast accuracy and boost sell-through rates for their customers, ultimately helping them sell more and carry less. [34.37] What Anaplan is focusing on for 2026. RESOURCES AND LINKS MENTIONED: Head over to Anaplan’s now to find out more and discover how they could help you too. You can also connect with Anaplan and keep up to date with the latest over on or , or you can connect with on LinkedIn. If you enjoyed this episode and want to hear more from Anaplan, listen to Emily Nicholls talk about how integrated business planning helps automotive OEMs navigate EV growth on episode . Check out our other podcasts .
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513: Women In Supply Chain™, Megan Rudolph
01/05/2026
513: Women In Supply Chain™, Megan Rudolph
Megan Rudolph talks about her career journey; developing a team through hypergrowth; the challenges & opportunities for parcel in 2026; & finding inspiration. IN THIS EPISODE WE DISCUSS: [02.15] An introduction to Megan and Saddle Creek Logistics Services. [03.00] Megan’s early career dream of sports journalism, how graduating during the recession led her to take a sales job at UPS, and what she found so fascinating about logistics. “There was a great structure. I worked under multiple female leaders – some of the people that probably don’t even know how much they mentored me still impact me today.” [05.31] How having the opportunity to wear many different hats helped Megan find her niche, what she learned from her time working for both UPS and DHL, and the experience that led her to discover the power of authenticity. [10.36] A day in Megan’s life as the regional senior director of parcel operations at Saddle Creek Logistics Services. “There was an opportunity for me to delegate more, and that was tough for me… But, as the team grew, bringing in people I could trust really got me away from 12 meetings a day, and I got a more balanced workload... My team manages up very well, and I’m thankful for that!” [13.07] How Megan successfully grew her department through ‘hypergrowth,’ and her advice for other leaders looking to supercharge their own teams in 2026. “One of the best things that served me was hiring a diverse group of people that balanced my skillset. I’m pretty risk averse, data-centric, I want to have all the questions solved before we even hit go. So I needed individuals that were great at solving while in action…. Don’t hire people that think like you.” [16.00] Megan’s perspective on the parcel industry, and the big challenges and opportunities she’s thinking about for 2026. “Cost continues to increase year over year, for us and our clients. So the only way to really drive savings is through optimization.” [19.26] What Megan loves about the industry. [21.01] Megan’s experience as a woman in the industry, how she learned to trust her instincts and speak up, and why she’s so passionate about starting conversations and opening up perspectives. [26.17] What being an industry trailblazer means to Megan, and how she’s using it to empower others. [28.05] Megan’s biggest inspirations in her life and career. [29.56] The future for Megan. RESOURCES AND LINKS MENTIONED: You can connect with Megan over on . If you enjoyed this episode and want to hear from more industry trailblazers, check out , or . Check out our other podcasts .
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511: Women In Supply Chain™, Jennie Malafarina
12/22/2025
511: Women In Supply Chain™, Jennie Malafarina
Jennie Malafarina talks about her career journey; collaboration & community; building businesses; & turning marketing from a cost center into a revenue driver. IN THIS EPISODE WE DISCUSS: [02.30] An introduction to Jennie and her businesses Virago Marketing and FR8MVMT. [05.03] Why Jennie pursued a degree in communications, and how having three kids under five during her final year at university led her to a marketing career. “Communication, psychology and marketing all tied together… it’s a passion for understanding why people do what they do.” [07.55] Why Jennie moved from PR to digital marketing, her passion for tracking and measuring results, and what she loves about agency life. [11.46] How Jennie came to understand the importance of logistics, and how it impacts the consumer. “It’s impactful – this industry makes the world go round. If we’re not optimizing movement or getting just in time shipments, our shelves are empty and our costs are higher.” [12.40] What marketing looks like for supply chain right now, the importance of personal branding, and the biggest changes happening in supply chain marketing, from video to AI. “People don’t connect with brands – they connect with people.” [17.31] Why organizations need to start thinking about marketing as a revenue driver not a cost center, and why it’s crucial to understand your goals and KPIs. [19.40] Why it’s so important to break down industry siloes to bring all areas of the community together, and how Jennie is keeping those conversations going through FR8MVMT. [22.34] The new businesses Jennie has in development, and how she achieves her version of balance. “I do the things that light me up!” [26.49] How Jennie’s experience as a veteran informs her leadership and gave her the confidence to succeed. “I learned to earn my spot… So, going into my career, I never feared that I was a meek woman that can’t talk – I own it.” [28.46] The increasing number of women in supply chain, and how we can bring more women into the industry. [30.38] What winning an industry trailblazer award means to Jennie. “It means that I’m doing something meaningful.” [31.09] The future for Jennie. RESOURCES AND LINKS MENTIONED: You can connect with Jennie over on . If you enjoyed this episode and want to hear from more women in marketing and communications, check out , or . Check out our other podcasts .
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510: Women In Supply Chain™, Kendra Tanner
12/18/2025
510: Women In Supply Chain™, Kendra Tanner
Kendra Tanner talks about her career journey; what she's learned about leadership, making an impact on boards and conference stages; & inspiring women. IN THIS EPISODE WE DISCUSS: [02.35] An introduction to Kendra and her company, Allstates WorldCargo. [03.40] Kendra’s education and how her marriage to her high school sweetheart impacted her career path. “I wanted to get my business finance degree, but I was adamant that I was not taking one more accounting class – so I switched to marketing!” [05.47] How a family connection led Kendra to Consolidated Freightways, and why she stayed for 12 years. “Nobody wakes up and says ‘I want to be in logistics.’ I wanted to be a dentist!” [09.10] Kendra’s experience as a woman, building a career in logistics, in the 90’s. “I found the men to be mostly supportive. Consolidated Freightways were great at allowing women to have the same opportunities, but there were less of us – a lot of women didn’t show interest in our industry back then. And nor would I, had the opportunity not have presented itself.” [11.29] Why Kendra always wanted to make a difference, what she’s learned about leadership, and her advice for others. [14.34] Kendra’s growth at Allstates WorldCargo, her focus stepping into the President and CEO role in 2020, and her biggest highlights along the way. [17.28] What Kendra is focused on for 2026, and why it’s so important to block out industry noise and keep your finger on the pulse of your own business if you want to achieve success. [19.56] Kendra’s experience on the Board of Directors at The Airforwarders Association, the impact she wants to make, and why industry collaboration is so important. “You have to get back to your industry. If I have knowledge and can bring value, it’s my responsibility to share it. You foster relationships – a lot of my competitors are on the board, but it’s a friendly environment.” [22.45] Getting more women on industry stages and why pushing yourself to take opportunities, even if you’re uncomfortable, is key in paving the way for others. “You have to say yes, you have to have a voice. If you don’t, it’s never going to change.” [26.01] Why sharing stories is crucial to inspiring others and bringing women into the industry. “Starting as a customer service working nights, filing bills of lading and delivery receipts, to president and CEO – that’s quite a journey.” [28.22] What being an industry trailblazer means to Kendra. [29.42] The future for Kendra. RESOURCES AND LINKS MENTIONED: You can connect with Kendra over on . If you enjoyed this episode and want to hear from more industry trailblazers, check out or . Check out our other podcasts .
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509: Women In Supply Chain™, Nermine Saad
12/10/2025
509: Women In Supply Chain™, Nermine Saad
Nermine Saad talks about her career journey; fostering a culture of learning; moving from Egypt to Canada; mentorship; & the future of digital transformation. [03.48] What sparked Nermine’s interest in logistics, and how it led her to seek out a career that connected strategy, people, and operations. “I realized there’s an entire industry behind the movement of goods, and it involves shipping lines, airlines, ports, and so much more. The more I read, the more I was fascinated.” [05.46] The early years of Nermine’s career in Egypt and the big lessons she learned, from building credibility to the importance of resilience and consistency. “It was a rough experience... I was the only woman, and it added a lot of pressure.” [08.53] Nermine’s experience of moving from Egypt to Canada, and rebuilding her life, career and network. “Moving to Canada gave me whole new perspective on diversity.” [12.49] The differences between building a career in Egypt and Canada, and why stepping out of your comfort zone and embracing risk leads to the biggest opportunities. [15.52] Nermine’s commitment to education, from pursuing qualifications outside of work to fostering a culture of learning at Tecsys, and why it’s so important. “Learning has been the driving force of my career. Education doesn’t stop the moment you earn your degree – its just the beginning.” “A culture of learning naturally becomes a culture of leadership.” [19.42] Nermine’s role as Application Services Manager at Tecsys, and what a day in her life looks like. [22.47] The importance of digital transformation, where businesses go wrong, and what a transformation journey should look like. “Digital transformation is not just implementing technology. It’s really about people, processes, and a mindset… But when people start, they often get overwhelmed.” “Waiting for a disruption to implement a change can be really risky. The organizations that are proactive and stay ahead of the game are the ones that have a competitive edge and keep their operations steady.” [25.04] Nermine’s advice for leaders focusing on digital transformation in 2026. [27.01] Nermine’s experience of collaboration, mentorship and empowerment – how others have supported her, and how she pays it forward. “Collaboration is so powerful – when people feel supported, seen and heard, they produce their best work.” [29.52] What being named as an industry trailblazer means to Nermine, as a woman and as an Egyptian living, working and thriving in North America. [32.32] The future for Nermine. “Supply chain never stops evolving, and that’s energising. There’s always an opportunity for you to make an impact, inspire others and keep pushing.” RESOURCES AND LINKS MENTIONED: You can connect with Nermine over on . If you enjoyed this episode and want to hear from more award-winning women, check out , or . Check out our other podcasts .
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508: Reliable and Responsive – DCLI’s RapidLink Repairs Is Keeping Drivers Moving
12/08/2025
508: Reliable and Responsive – DCLI’s RapidLink Repairs Is Keeping Drivers Moving
Rob Finch talks about Rapid Link Repairs, boosting customer satisfaction with response times; a fresh approach to cost; safety; & reducing downtime for drivers. IN THIS EPISODE WE DISCUSS: [02.11] An introduction to Rob, his background, and his role at DCLI and RapidLink Repairs. “Most of my career has been figuring out how to bring commercial and operations together.” [03.09] An overview of RapidLink Repairs – who they are, what they do, and how they help their customers. “It’s about three things: we want to improve productivity, be cost-effective, and drive high levels of customer satisfaction.” [04.18] The biggest challenge for businesses right now. “Reducing cost profile is top of mind – the market has been less than ideal..!” [04.55] RapidLink Repair’s origin story. “You want to have a solution that people are actually asking for.” [07.00] RapidLink Repairs ‘anytime, anywhere’ service, and the most common repairs they solve for. [09.26] The ideal client for RapidLink Repairs, and why businesses want a nationwide solution. “We leverage the size and scale of DCLI to provide cost savings.” [10.44] RapidLink Repair’s approach to cost, fighting ‘surprise fees,’ and why they don’t mark up parts. “Our approach to the market has been to provide a service people can rely on.” [13.26] The importance of efficiency and customer experience, and how RapidLink’s response times are delivering competitive advantage. “We’re maniacal about customer satisfaction! If your customers aren’t happy, you don’t have a good product.” [17.21] A case study exploring how RapidLink Repairs helped a key client eliminate extra fees and enhance communication, allowing them to plan consistently and boost productivity. [19.59] Why safety is crucial, and the impact RapidLink Repairs are making on the industry. [22.07] How to work with RapidLink Repairs. RESOURCES AND LINKS MENTIONED: Head over to RapidLink Repairs’ now to find out more and discover how they could help you too. You can also connect with RapidLink Repairs and keep up to date with the latest over on , , or , or you can connect with Rob on . If you enjoyed this episode and want to hear more from DCLI, tune into or . Check out our other podcasts .
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507: Logistics Providers: Ready For An AI-First Approach? Then Discover Your Biggest Opportunity, with Google Cloud
12/03/2025
507: Logistics Providers: Ready For An AI-First Approach? Then Discover Your Biggest Opportunity, with Google Cloud
Steven Delperdang of Google Cloud talks about trust; evolution of visibility; & and the big opportunities for logistics providers taking an AI-first approach. IN THIS EPISODE WE DISCUSS: [03.08] After years spent at Caterpillar and Penske, how Steven is now using the 'One Google' approach to run Google’s own internal supply chain and solve the legacy pain points he faced in his past roles, and exactly what’s so transformative about this approach. “In my previous roles, many of the frustrations stemmed from fragmented systems and data siloes. You have a warehouse management system here, a transportation management system there, various auxiliary 1P and 3P systems – and often a lot of manual effort to stitch it all together.” “Siloes are a major barrier, and consolidating data is critical. Logistics is simply a chain of interconnected events… so without that centralized view, you’re only seeing a piece of the puzzle.” “It’s this centralized access that means we can perform more sophisticated analysis and our AI tools can draw on a much richer data set.” [07.00] Why trust is such a big hurdle for providers who are already drowning in data, and the areas Google Cloud focus on to build that trust. [10.44] The evolution of visibility, why consolidating disparate data is so critical, and how Google is tackling disparate data problems to achieve true centralized access. “Everybody has basic visibility now, but that leap from dots on a map to true actionable insights is crucial. Basic visibility tells us what’s happening. Our target for visibility tells you why it’s happening, what’s likely to happen next, and what you should do about it.” [13.33] How Steven’s experience of using Google Cloud to power Google's own global supply chain helps him strategize, and the business outcomes Google has achieved that other organizations can replicate. [16.12] The practical, day-to-day logistics problems Steven’s team is currently solving with AI. “AI can help us cut through the noise.” [21.21] How integrating Gemini AI has changed Steven’s tools, and why he’s seeing faster, better quality insights. [23.13] How the day-to-day work of Google Cloud’s own analysts and developers has shifted with the addition of new AI capabilities. “For us, it’s been a really significant shift up the value chain. Three years ago, a large proportion of my teams time was consumed by manual data extraction, cleansing, building bespoke reports for leaders. Today, we have less firefighting and the team can focus on more strategic work, more complex and impactful problems.” [26.40] How Google is making high-powered AI tools usable for everyday logistics operators. [29.57] How Steven’s past award-winning work at Caterpillar would have been different if he had had the Google Cloud tools that exist today. [32.47] From hyper-personalized insights to AI-driven collaboration, the biggest untapped opportunity for logistics providers ready to embrace an AI-first approach. RESOURCES AND LINKS MENTIONED: Head over to Google Cloud’s now to find out more and discover how they could help you too. You can also connect with Google Cloud and keep up to date with the latest over on , or , or you can connect with Steven on . Check out our other podcasts .
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506: Women In Supply Chain™, Zera Zheng
12/01/2025
506: Women In Supply Chain™, Zera Zheng
Zera Zheng talks about her career journey; being open to opportunity; the importance of understanding risk; & what she learned, moving from China to Europe. IN THIS EPISODE WE DISCUSS: [03.36] How Zera began her career, going from University to a graduate program at Kuehne and Nagel, and how it allowed her to learn all about logistics. [07.20] Why it’s important to try different things during your career, why Zera felt like she was getting a new challenge every day at Kuehne and Nagel, and the importance of expanding your comfort zone if you want to strengthen your capability. “Don’t jump into decisions... Look around and see what could keep you interested... Success starts with passion.” [10.42] How Zera came to specialize in Health, Safety, Security, and Environment. “As a graduate, you don’t really know what each department is doing, you have to be open to the opportunity… That knowledge and experience, the things I did in the past, have shaped who I am now.” [12.45] Zera’s move to A.P. Moller–Maersk, the types of projects she works on now, and the importance of understanding, and responding to risk. [17.50] Why Zera took an opportunity to move from China to Holland, the pressures she felt, and the support she received to help make it happen. “We often hear that the logistics industry is men’s work and, especially for a security role – we see men with a background from the military or police. It was rare to offer this opportunity to an Asian woman.” [27.37] What Zera’s ‘industry rising star’ award win means to her. [29.21] Zera’s experience speaking at forums and on panels, and her advice for other women, from leaning into making mistakes to taking the time to practice. “I still remember making a mistake as a child, when I couldn’t speak on stage… It reminds me of where I was to who I am now.” [34.22] The mentors that have made an impact on Zera’s life and career, and the scientist who inspires her. [38.00] The future for Zera. RESOURCES AND LINKS MENTIONED: You can connect with Zera over on . If you want to find out more about Zera’s work at Maersk, read up on her or . If you enjoyed this episode and want to hear from more women who have made big moves for their careers, check out , or . Check out our other podcasts .
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505: New Tech and A Big Announcement: Go Behind the Scenes at IANA, with Lynxis
11/24/2025
505: New Tech and A Big Announcement: Go Behind the Scenes at IANA, with Lynxis
Allen Thomas of Lynxis talks about two new products; demystifying AI; the biggest challenge & opportunity in intermodal; & why terminals need to work better. IN THIS EPISODE WE DISCUSS: [02.12] An introduction to Allen and Lynxis. “We have the tech, services and infrastructure to make terminals work better.” [02.48] Why we need terminals to work better. [03.16] Why Union Pacific's proposed merger with Norfolk Southern is top of mind for the intermodal industry right now. [04.43] Why investment is a key area of opportunity for intermodal organizations, and how Lynxis is helping customers deliver on their returns. “People are looking to clarify how they’re going to invest, and what that return is going to be. We’re talking to our customers about their hopes and dreams for 2026… and we strive to help them execute and meet those commitments.” [06.41] Allen’s take on AI and where the industry is now, and why Lynxis is focused on machine learning and using AI to help streamline and reduce time to value. “We try to demystify the phrase ‘artificial intelligence’ – it’s really software!” [09.58] Two new product announcements, and an overview of ORCA: software to optimize and orchestrate terminal operations. [11.18] The ORCA brand, and how Lynxis developed the name. “It’s the killer app that no one else has.” “Orchestration is a key differentiator for Lynxis, and it will be for the terminal operators that implement it.” [12.38] How terminal evolution has historically been driven through complex custom software applications, why orgainzations need to move away from this time-consuming, expensive, and inflexible approach, and what makes ORCA different. “It’s optimization of workflows via configuration, not software coding… Each one is a snowflake, it’s unique.” [16.51] An overview of enVision, Lynxis’ new computer vision system. [19.12] How enVision will drive higher inventory accuracy for organizations and create real impact. “Our vision is to have eyes on every transaction.” [21.08] The impact these innovations will make for the industry. “Too often, people want to optimize processes before they have a secure grasp on the data.” [23.14] Allen’s biggest highlight from IANA 2025. “Process automation in existing facilities is the next right step.” RESOURCES AND LINKS MENTIONED: Head over to Lynxis’ now to find out more and discover how they could help you too. You can also connect with Lynxis and keep up to date with the latest over on , or you can connect with Allen on . If you enjoyed this episode and want to hear more from Lynxis, you'll love: Check out our other podcasts .
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504: Discover the Recipe for Best-in-Class Transformation, with EyeOn
11/19/2025
504: Discover the Recipe for Best-in-Class Transformation, with EyeOn
Freek Aertsen & Bart Paridaen of EyeOn talk about digital transformation: value discovery, creation & realization; the big challenges; & key success factors. IN THIS EPISODE WE DISCUSS: [04.17] An introduction to Freek and Bart, their backgrounds, and roles at EyeOn. “I have a background in economics, took a wrong turn somewhere - and ended up in supply chain!” Freek [07.13] An overview of EyeOn – who they are, what they do, and how they help their customers. “Response is all about planning.” “We connect data, systems, data science and AI with people and processes.” [10.58] The ideal client for EyeOn, and the common challenges and questions businesses come to them with. [12.29] An overview of EyeOn’s recent report on digital transformation in the industry, who they spoke to, and why now was the right time to conduct this research. “We live in a very volatile business landscape, and there are changes coming to our customers on a constant basis. And, at the same time, there’s a new generation of technology. That combination is an interesting one.” [16.14] The main drivers for digital supply chain transformation, and what’s important to leaders right now, as they grapple with multiple priorities and challenges. “Businesses are changing strategies, and changing a corporate strategy means you have to change your supply chain strategy.” [22.47] From balancing short-term wins with long-term strategies to overcoming disruption, the biggest hurdles leaders are faced with as they navigate transformation, and why businesses need to look at these projects from an external perspective as well as an internal one. [27.44] Why the first stage of digital transformation is value discovery, and how businesses can define an actionable framework for success. “It’s important for leaders to understand and be aligned on their vision for transformation… The key is improving decision intelligence. The tools and capabilities come in to support, but you need to go back to the starting point to know where you want to transform to.” [30.37] The importance of trust, breaking down siloes, and aligning teams in the discovery phase of transformation. [34.23] How businesses can translate value discovery into tangible value creation initiatives. “Companies that went too fast on design paid the price afterwards.” [38.03] How value discovery and value creation leads to value realization. [41.06] Next steps: how businesses can work with EyeOn. [43.12] What the next few years of innovation and growth are going to look like, for EyeOn and for the industry. “It all comes back to decisions… Our investments will be in technology, because it’s changing – and it’s changing rapidly. We need to be at the forefront.” RESOURCES AND LINKS MENTIONED: Head over to EyeOn’s now to find out more and discover how they could help you too. You can also connect with EyeOn and keep up to date with the latest over on , or you can connect with or on LinkedIn. Check out our other podcasts .
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503: Women In Supply Chain™, Andrea Morgan-Vandome
11/17/2025
503: Women In Supply Chain™, Andrea Morgan-Vandome
Andrea Morgan talks about her career journey; the similarities between supply chain & astrophysics, innovation, and why women need to bloom where they land. IN THIS EPISODE WE DISCUSS: [03.37] Andrea’s degree in astrophysics, and why curiosity was her biggest driver. “I had a deep interest in the origins of the universe… It gave me the training to ask the right questions.” [5.14] How a post-graduate placement at IBM exposed Andrea to a range of business areas, and ignited a passion for supply chain. “I learned that I didn’t want to be a researcher, I liked being with people… Quickly I started to specialize in supply chain, I was drawn by the nature of the problems we were trying to solve.” [07.20] From the emergence of the cloud to transformation at scale, Andrea’s experience at Oracle during pivotal years in the adoption and expansion of new technology. [10.09] Andrea’s role in digital transformation at Nike and what we can learn, from the alignment of business strategy and vision to the importance of metrics and measurement. “The biggest thing is putting the concept behind product management at the centre of that digital transformation… You can’t do transformation for transformations sake.” [15.56] Andrea’s current role at Blue Yonder as Chief Innovation Officer, what the role entails, and how it has evolved. [19.15] What innovation means to Andrea, and where the industry is when it comes to innovation. “For me, innovation at its core is: ‘How do you do things differently?’” [21.03] Andrea’s perspective on AI, and how they’re thinking about agentic AI at Blue Yonder. “The ones that aren’t successful are the ones that aren’t focused on deep domain expertise. Where we’re going with agentic is not just the general knowledge, but really understanding the specifics of supply chain.” “It’s important to get started, because we know it’s coming. So you might as well try it out, and see the value you could get along the way.” [24.58] Andrea’s experience as a woman in male-dominated spaces. [26.49] Why a rising tide lifts all boats, and why women need to support collective growth and empowerment. [29.44] Why Andrea wants to encourage women to bloom where they land, even when the circumstances aren't ideal. “It’s not always about the destination, it’s about the journey.” [32.25] What being an industry ‘trailblazer’ means to Andrea, and how others can follow in her footsteps. [34.02] The future for Andrea. RESOURCES AND LINKS MENTIONED: You can connect with Andrea over on . If you enjoyed this episode and want to hear more from Blue Yonder, check out Check out our other podcasts .
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502: Current Success vs Future Potential: Finding the AI Balance, with Shipium
11/12/2025
502: Current Success vs Future Potential: Finding the AI Balance, with Shipium
Jason Murray of Shipium talks about AI: its impacts, now and in the future; common misconceptions; investment; developing new skills; & changing your mindset. IN THIS EPISODE WE DISCUSS: [04.04] An introduction to Jason, his career, and why he founded Shipium. “Lots of companies are going through an Amazon-ification. Amazon was really good at dealing with this complex multi-source, multi-destination supply chain, and everything is evolving towards that.” [07.04] Jason’s take on the factors that sit behind his success, and how he got to where he is today. “Focusing on being a builder, a lifelong-learner, continuing to evolve how I thought about things… really being curious.” [10.12] How AI is making an immediate impact on supply chains. “People are trying to decode multi-factored issues. A carrier, a model, a rule – all of this culminates to make a decision. We’ve always been good at automating that, but the ability to use new information and diagnose it has been critical.” [16.35] From automation to a completely fresh approach to problem-solving and business management, where AI is going to have the biggest impact in the future. “You do have to adjust. From a leadership perspective, you need a new culture. If you keep doing things the way you’ve always been doing them, eventually you’re going to get outcompeted.” [23.13] Why Jason believes we’re still under-hyping AI, the common misunderstandings, and why AI isn’t simply a productivity tool. “We’re not putting enough energy into fully embracing it – people are quitting too early. There’s also a problem around understanding what it can and can’t do.” [32.17] AI investment, and Jason’s advice to leaders about finding the balance between success in the now and future potential. “You have to be thoughtful about how you approach this… and figure out what spaces it’s going to work the best in.” [36.13] The role of software providers, and how Shipium is helping customers on their AI journey’s. “It’s really our job to innovate on behalf of the customer, and push to make it as easy and seamless as possible.” “You have to work with a partner that you believe will be able to adjust as these times change. That’s where the human element comes back into it.” [41.06] The skills that will be most important for supply chain operators of the future. [46.26] What 2026 is going to hold for the industry, and what that means for Shipium. “The innovation funnel is going through AI, and that is what 2026 is going to be defined by.” RESOURCES AND LINKS MENTIONED: Head over to Shipium’s now to find out more and discover how they could help you too. You can also connect with Shipium and keep up to date with the latest over on , or you can connect with Jason on . If you enjoyed this episode and want to hear more from Shipium, check out , or . Check out our other podcasts .
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501: Uncover Hidden Inefficiencies and Opportunities, with Pallet Alliance
11/10/2025
501: Uncover Hidden Inefficiencies and Opportunities, with Pallet Alliance
Mary Casillo & Aubrey Galbraith talk about how Pallet Alliance's onsite audits uncover inefficiencies & identify opportunities for cost-saving & sustainability. IN THIS EPISODE WE DISCUSS: [04.04] An introduction to Mary and Aubrey, their backgrounds, and roles at Pallet Alliance. [07.30] An overview of Pallet Alliance – who they are, what they do, and how they help their customers. [10.10] From cost to sustainability, the big challenges and opportunities for Pallet Alliance customers in the current landscape. “We see organizations trying to find opportunities for cost-saving… especially because of tariffs.” [12.37] How pallet optimization can make an impact, in light of these challenges and opportunities. “When we’re talking about optimization, we’re not just talking about the pallets themselves. We’re talking about taking a holistic approach to manufacturing.” [17.14] Onsite audits – what they can look like for a customer, how they can be used to create cost-effective and fit-for-purpose solutions, and align pallet programs across multiple locations. “Onsite audits allow us to meet with a customer, understand their specific pain points, look at their specifications – and a lot of times we see these things don’t match.” [21.20] The benefits of pallet and crate customization. “Customization is very important for long-term efficiencies.” “When we talk about total cost of ownership of pallets and crates, we’re not just talking about the product itself. We’re talking about the entire supply chain process that the pallet or crate interacts with. It’s a whole universe out there!” [27.35] The ROI for pallet customization, the importance of figuring out your ‘why,’ and leveraging the science behind pallet redesign to develop the best solutions for cost, sustainability and efficiency. “When you hear customization, you think expensive. But it’s an opportunity, it’s like solving a puzzle. Making savings and redesigns… so customers aren’t seeing an increase in cost or inefficiencies.” “We use the wood science behind the decisions, and share the knowledge.” [36.08] How smarter pallet designs can be key to a company’s sustainability initiatives. “Redesign and sustainability go hand in hand.” [39.16] Next steps: how you can request a free onsite audit from Pallet Alliance. [41.38] What 2026 is going to look like for Pallet Alliance. RESOURCES AND LINKS MENTIONED: Head over to Pallet Alliance’s now to find out more and discover how they could help you too. You can also connect with Pallet Alliance and keep up to date with the latest over on , , or or you can connect with or on LinkedIn. If you enjoyed this episode and want to hear more from Pallet Alliance, check out or . Check out our other podcasts .
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500: Women in Supply Chain, Angela Woody
11/05/2025
500: Women in Supply Chain, Angela Woody
Angela Woody talks about her career journey; learning to let go of inherited beliefs; making IT investments; & the guiding principles that have shaped her life. IN THIS EPISODE WE DISCUSS: [04.09] Angela’s coincidental career – how volunteering at an event led to an internship that led to a full-time role at Kimberly-Clark. “It was a happenstance!... Someone took a chance on me.” [08.41] Angela’s 13-year tenure at Kimberly-Clark: how her career progressed, what she learned, and her biggest achievements. “Working for a global manufacturing company, you just had a wealth of opportunities… There was an opportunity to work on a first-of-a-kind project… and on that project, I could be innovative, experimental – it was career-changing.” [14.21] Why Angela made a move from large CPG to small healthcare business, and how she changed her assumptions around what a stable, long-term career should look like. [17.45] What Angela loves about supply chain. “Supply chain is not a flashy job! … It’s dirty, and for some reason that sparked my intertest... Supply chain is the last thing that’s going to touch a product before it’s delivered to the customer, that’s our responsibility – and I fell in love with that.” [21.40] How the pandemic shone a light on the industry, and why hesitation to make capital investments in IT systems is one of the biggest challenges in supply chain right now. “2020 was a blessing in disguise for supply chain. It brought some immediate visibility into how fragile our global supply chain really is – and it finally became a topic in the boardroom.” “The companies that are truly making the investment in IT, making the investment in upgrades, they’re the ones that are winning.” [24.40] Why change management is still such a big problem, and how businesses should be approaching it for success. “Change management takes focus, time, resources and empathy. Change management is one of the most underleveraged capabilities, and I’ve seen many IT transformations fail because of a lack of investment in it.” [27.40] Angela’s ‘Bring Your Kid To Work Day’ experience with her daughter, and how we engage the upcoming generations in supply chain. “I have two girls, and I want to be a role model for them. I want to show them they can do anything they set their minds to, as long as they work hard.” [31.31] Angela’s experience as a woman in supply chain and technology. [35.15] The guiding principles that have shaped Angela’s success, in life and work. [36.08] The importance of mentorship, and how Angela supports the next generations. “When I first started, mentorship wasn’t something that was available, or even discussed… So, as we’ve evolved, and have seen its importance, I’ve taken male and female mentees and worked with them to have an opportunity to talk about things – I wish I had that.” [38.35] The future for Angela. “I’ve worked hard to be where I am, but the feeling you get when you spend time out in the community and truly give back, is very special to me.” RESOURCES AND LINKS MENTIONED: You can connect with Angela over on . If you enjoyed this episode and want to hear from more women in tech, check out , , or .
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499: Navigating the EV Revolution, with Anaplan
11/03/2025
499: Navigating the EV Revolution, with Anaplan
Emily Nicholls of Anaplan talks about how integrated business planning helps automotive OEMs navigate EV growth & build finance-forward future-ready businesses. IN THIS EPISODE WE DISCUSS: [03.38] An introduction to Emily, her background in physics, and how her boutique supply chain specialist consultancy was acquired by Anaplan. [05.44] An overview of Anaplan – who they are, what they do, and how they help their customers. “We provide a cloud-based platform that helps people truly connect their plans. We operate across all the major business functions of the business, and can connect data to people, processes and plans. It’s a holistic approach.” [07.07] The significant transformation happening in the automotive industry, and the geopolitical factors and supply chain volatility impacting that transition. “When you’re doing a massive transformation, you’re usually thinking three to five years out, but trying to predict where the world will be in three to five years is nigh on impossible. It’s an interesting backdrop to what should be a fairly simple transition, from a supply chain perspective.” [11.41] Integrated business planning: exactly what it is, why it’s no longer a ‘nice to have,’ and how it’s giving leaders much needed visibility, as well as both horizontal and vertical connection within a business. “It’s a process that tries to align a company’s financial, operational and strategic objectives, which often coexist but in quite siloed environments.” [15.57] Why teams are still using spreadsheets and legacy tools, and how traditional S&OP processes are falling short in today’s volatile market. [19.41] How integrated business planning breaks down siloes to connect the dots and empower teams to make better decisions. “Part of the process is to eliminate siloes by making sure that every element of the business is brought in at the right time. Technology enabling that process is really where the collaboration comes in, and you can make it not just effective but enjoyable.” [24.50] The power of scenario planning and AI-driven modeling, how they’re helping teams to avoid analysis paralysis, and the big impact they can have for teams juggling different priorities and making trade-offs, against an ever-changing backdrop. “Issues in your source data can have real insidious effects in your supply chain, that can add up to something quite dramatic.” [31.37] The problem with cost-cutting, and how integrated business planning can elevate a company’s financial health to North Star status and ensure that all decisions are tied back to that, from cost cutting to investments for the future. “Cost-cutting feels like an easy option, but it doesn’t make you more resilient. It’s very reactive – it’s a scattergun approach to fixing a problem.” [35.19] How integrated business planning can help businesses achieve competitive advantage. “If you have a strong cost-management strategy – not a cost-cutting objective – you can build resilience and identify opportunities and investments.” [37.14] A case study exploring how Anaplan helped a large global automotive OEM manage tariffs by modelling scenarios, allowing them to make agile decisions and pivot quickly to minimize impact and maximise opportunity. [40.26] How listeners can work with the Anaplan. RESOURCES AND LINKS MENTIONED: Head over to Anaplan’s now to find out more and discover how they could help you too. You can also connect with Anaplan and keep up to date with the latest over on or , or you can connect with on LinkedIn. Check out our other podcasts .
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498: Tariffs, Turbines, and an Information Super Highway: Behind the Scenes at the Port of Long Beach
10/27/2025
498: Tariffs, Turbines, and an Information Super Highway: Behind the Scenes at the Port of Long Beach
Noel Hacegaba of the Port of Long Beach talks about tariffs, sustainability, infrastructure investments & the creation of a Supply Chain Information Highway. IN THIS EPISODE WE DISCUSS: [02.02] An introduction to Noel, and his role at the Port. “Our tagline is ‘the port of choice.’ And one of the reasons we are the port of choice is because we have a team that’s committed to excellence.” [03.19] An introduction to the Port and what sets it apart, from sustainability to customer service. [04.51] The Port’s record-breaking year – why they achieved the busiest year in their 114 year history and what made 2024 different. “What’s even more remarkable about our record year is not the number of containers we processed, but the fact that we did so without any congestion, backlogs or delays... Last year set a new standard.” [06.33] The Port’s perspective on tariffs and why, despite the challenges, the Port is still thriving. “There’s a lot of uncertainty, and that’s what slows investments… In spite of that uncertainty, 2025 is on track to be another record year for the Port of Long Beach… But all these record volumes are not translating across the supply chain.” [09.22] What the remainder of 2025 will bring for the Port. [10.16] From upgrading infrastructure to capacity expansion, the strategic projects and big investments being made by the Port as they look to enable growth over the next 10 years. “The best way to predict the future is to create it.” [13.24] The Port’s Pier B On-Dock Rail Support Facility project, its purpose, and why it matters, not just for the region but for the nation’s transportation system. [15.43] The Port’s Supply Chain Information Highway, and the impact it will have for the industry. “We’re trying to leverage the power of data sharing… The Supply Chain Information Highway was designed to bring value to the industry by maximizing visibility, velocity, and value. And, by pairing technology with collaboration, we’re unleashing the power of data sharing.” [18.30] The importance of sustainability and the Port’s commitment to green initiatives, including a new wind turbine project. [22.14] Noel’s prediction for the industry in 2026.
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497: Transform Your Returns Management and Delight Customers, with Blue Yonder
10/22/2025
497: Transform Your Returns Management and Delight Customers, with Blue Yonder
Tim Robinson of Blue Yonder talks about returns: the challenges & potential, role of AI, inventory management, tariffs, & the importance of customer experience. IN THIS EPISODE WE DISCUSS: [03.42] Tim’s career; how he founded his business, Doddle, and the story behind the name; and how that journey led him to Blue Yonder. “It’s quite rare that you isolate and identify supply chain as your chosen goal in life, but I fell into it and have loved it ever since.” [06.34] The current returns landscape, and what Blue Yonder’s recent survey revealed about consumer-brand relationships, and how retailers approach returns. “Free and easy access returns, or buy as many as you like and return as many as you like – that philosophy has been one of the major drivers behind the success of ecommerce. How do you create the convenience and the relevance of physical shopping, where I can see a product, touch it, try it on?” [12.10] How tariffs and market turbulence are putting pressure on businesses, squeezing margins; and the importance of customer experience. “This is ultimately an age of uncertainty, if you’re in a business that involves crossing borders for any reason. Whilst the challenge around tariffs may have emanated in one part of the world, the reality is that the ripple effect means the whole landscape is re-setting itself – it’s a global phenomena now.” “The majority of consumers consider a poor return policy as a bad experience, whether they want to return or not. They may love the product, but now they have a poor sentiment of you and your brand... And if a bad policy is a bad experience, you’ve lost a customer. ” [20.46] Changing customer expectations and shopping habits, and the challenge of inventory management. “The pace of ever-changing demands is at the heart of everything.” [25.59] The role AI and machine learning can have in overcoming returns and inventory management challenges; and the importance of transparency in consumer communication. “You have complex inventory allocation decisions being made at the time a consumer hits the return button... We’re able to orchestrate, influence consumer behavior, and make allocation and replenishment decisions in real-time.” “If we want to change consumer behavior, want them to think more carefully about shopping habits and the choices they make, we should be more transparent with them.” [29.52] The problem and opportunity of returns, and the impact businesses could make by considering returns as a source of extra inventory. [33.28] Blue Yonder’s recent acquisition of Optoro, and what that means for customers as they navigate returns and inventory management. [38.57] Why Blue Yonder is so committed to ‘sustainable abundance,’ and how businesses can work with them. RESOURCES AND LINKS MENTIONED: Head over to Blue Yonder’s now to find out more and discover how they could help you too. You can also connect with Blue Yonder and keep up to date with the latest over on , , , and , or you can connect with on LinkedIn. If you enjoyed this episode and want to hear more from Blue Yonder, check out or . Check out our other podcasts .
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496: AI-Powered, Human-Led – Discover the Future of Routing, with OneRail
10/20/2025
496: AI-Powered, Human-Led – Discover the Future of Routing, with OneRail
Bill Catania of OneRail & Adam Isenberg of National Association of Wholesale Distributors discuss routing - the challenges, the tech & why unification is key. IN THIS EPISODE WE DISCUSS: [03.02] An introduction to Adam and the National Association of Wholesale Distributors (NAW). “We’re the leading advocacy and government affairs voice for the distributors, whether you’re moving computer chips, potato chips, or anything in between!” [04.34] How listeners can catch up on OneRail content, and why Bill believes in collaboration and connection. [06.03] An overview of OneRail – who they are, what they do, and how they help their customers. “We’re really focused on exercising our horsepower around data science and AI to help internal fleets optimize. When you take that internal optimization, and bolt on third-party, you have something really unique. And over the top of all of that is the human component.” [08.12] Traditional routing engines, and their biggest weaknesses. “The problem with routing software in general is that it’s really just a calculator… And there are a lot more constraints now; there’s a tighter SLA window, more demands on the wholesale channel – the routing solution has to contemplate many more variables, and a lot of the solutions out there don’t do that.” [10.32] The biggest pain points right now for distributors, and the impact of changing, multi-generational workforces. “The wholesale distribution industry, as vast as it is, are laggers in technology historically. But now, with the advent of so much technology, changing so fast, you’re seeing distributors say: ‘We can’t wait any longer.’” [14.33] The business impact of using routing engines that can’t consider all the relevant inputs. [18.13] How exceptions and traditional routing solutions erode profitability, the importance of extracting tribal knowledge in the workplace, and how new technology can allow businesses to make smarter decisions, reducing costs and empowering teams. “It’s about being able to move those levers in real time, and that’s the difference between the visibility era and the actionable insights era, which is where we are today.” [24.16] The challenge with change management and how new technology can ease the transition and remove friction. [26.38] The importance of leaning into tech, and how wholesalers are balancing rising delivery expectations and cost pressures with data-driven decision-making. “People want to make informed decisions but they need data, they need intelligence. And when you have a software and a partner that provides you real-time intelligence, that’s how people are going to make those informed decisions to drive their business forward.” [30.19] Why many dispatchers ‘swivel-chair’ between systems, and why it’s such a big problem. [33.57] The new mindset, innovative distribution strategies and technologies NAW members are adopting to improve fulfilment and the last mile. [37.04] Why OneRail is uniquely positioned to lead the future of last mile, and why their network is as important as their software. “We have a large network that allows us to execute; not just connect with a courier, but pick a courier because of price, quality, time of day, zip code, SKU… So when we’re matching a delivery, it’s extremely informed.” “It’s a chief supply chain officers best friend, because it allows that professional to let their team do their job, but be more accountable; to leverage external partners and bring their data back in, make sense of it, and apply it.” [42.21] How partnerships between wholesalers, carriers and technology providers are shaping the future of last mile. [46.20] The future of last mile, and why the market is finally coming to OneRail. RESOURCES AND LINKS MENTIONED: Head over to OneRail’s now to find out more and discover how they could help you too. You can also connect with OneRail and keep up to date with the latest over on , , or or you can connect with or on LinkedIn. If you enjoyed the show and want to hear more from OneRail, we have plenty more great content for you. Check out: Check out our other podcasts .
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495: Discover Hyper-Intelligent Orchestration, with GreyOrange
10/15/2025
495: Discover Hyper-Intelligent Orchestration, with GreyOrange
Akash Gupta of GreyOrange talks about warehousing and inventory challenges; taking a vendor-agnostic approach to tech; and hyper-intelligent orchestration. IN THIS EPISODE WE DISCUSS: [03.43] Akash’s background and how and why he co-founded GreyOrange. “When we were in college, we were building humanoids… But the technology wasn’t mature enough, so we explored industries that could really benefit from a combination of AI and robotics – and supply chain came to light!” [06.33] The story behind the name GreyOrange, and why culture is key to business success. [08.25] An overview of GreyOrange – who they are, what they do, and how they help their customers. [13.27] The ideal client for GreyOrange. [15.55] The current challenges and considerations in warehousing and inventory, and why optimizing inventory is crucial. “Optimizing inventory and working capital has been top of mind for the last few years, and balancing between warehouses and stores – how do you make sure you’re able to use every single node?” [19.56] How industry challenges, and the way businesses are thinking about their changing operations, are driving GreyOrange’s approach to innovation with flexibility, machine learning and commercial collaboration in mind. [23.40] GreyOrange’s warehouse orchestration solution GreyMatter, and what makes it ‘hyper-intelligent.’ “It’s looking at every single aspect of the warehouse every second, and evolving the decision that can be taken for the next second.” [27.54] The challenge of change management, and how GreyOrange encourage tech adoption by empowering teams. “Change management is still a challenge in the industry… When you go from a manual warehouse to a technology-driven warehouse, leadership can feel that they’re losing control, so we give them enough real-time visibility and power to influence decisions.” [31.51] From 30-40% cost-per-unit reduction to 250 thousand units picked per day, how working with GreyOrange drives big results in warehouses. [35.01] GreyOrange’s approach to multi-robot infrastructures. “We support a wide spectrum of AMR’s… GreyOrange is pretty much the only software that can bring all of these technologies together.” [37.45] The growth of GreyOrange’s other flagship solution, gStore. “We’ve gone from having no presence in retail stores in 2022 to now operating more than 3,000 stores, connected to tens of thousands of IoT devices.” [41.00] Why GreyOrange put a focus on store associates to create a better experience for the end consumer, and why that’s crucial for successful tech adoption. [43.19] A case study exploring how GreyOrange helped Fabletics with store inventory accuracy, boosting sales across their store network by 15-20% and increasing customer satisfaction, in only nine months. [46.03] Why GreyOrange is investing in building even more intelligent foundational models for warehouses and stores in 2026. RESOURCES AND LINKS MENTIONED: Head over to GreyOrange’s now to find out more and discover how they could help you too. You can also connect with GreyOrange and keep up to date with the latest over on or , or you can connect with on LinkedIn. Check out our other podcasts .
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494: The Digitization Dilemma: Overcoming Transformation Failures with Shippeo
10/13/2025
494: The Digitization Dilemma: Overcoming Transformation Failures with Shippeo
Anand Medepalli of Shippeo talks about why most supply chain transformations fail; good data; workflows focused on outcomes; and why AI isn’t a quick fix. IN THIS EPISODE WE DISCUSS: [03.57] An introduction to Anand and Shippeo. “Our goal is to provide trustworthy data so you can make decisions. Your supply chains are constantly hit with disruptions – it’s no longer a disruption here, a disruption there. It’s actually tranquility here, tranquility there, and disruption the rest of the time!” [07.40] The latest Gartner data on the state of supply chain digitization, and why most transformations fail to deliver the promised value. “Businesses run out of energy – these are big projects. People think: ‘We must architect the whole thing before we can do anything,’ so perfect becomes the enemy of good, fast... Digitization doesn’t happen because someone has a grand vision, it’s the incremental steps you take towards it.” [14.09] Why AI isn’t a quick fix for all your digitization challenges. “It’s not a magic wand, you can’t just sprinkle AI and think things will work... And the problem is that, particularly the LLM models, have been trained to please you.” [16.07] Why data is the foundation for success, and the importance of building trust. “It used to be that, when these disruptions happened, even if you didn’t have the perfect data at hand to make a decision, you at least had the human capital to be focused on figuring it out. So reactivity was a plausible strategy.” [21.29] How Shippeo is investing in data quality, and why it’s so critical as they support customers on their digitization journeys. [27.21] Why visibility alone isn’t enough, and how people, AI, and good data also need to be weaved in to drive success. “Visibility is not enough – engagement is required. And, if I engage with that, what are the actions that I need to take to overcome the problem?” [30.39] Why workflows are crucial, and how they help to bridge the gap between ‘knowing’ and ‘doing.’ “Don’t get caught up in the buzzwords, or worry that you’re missing out… Think: “If I can solve this problem without AI, why aren’t I solving it?” Solve it, then challenge yourself to make it better.” [35.58] How to define simple but effective workflows that focus on outcomes. [42.34] The business impact you can create by working with Shippeo. “You can live with fewer surprises, let Shippeo give you a little more tranquility.” RESOURCES AND LINKS MENTIONED: Head over to Shippeo’s now to find out more and discover how they could help you too. You can also connect with Shippeo and keep up to date with the latest over on , , or , or you can connect with on LinkedIn. If you enjoyed this episode and want to hear more from Shippeo, check out , or Check out our other podcasts .
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493: Women in Supply Chain, Natalie Walker
10/06/2025
493: Women in Supply Chain, Natalie Walker
Natalie Walker talks about her career journey; the importance of mentors in creating space for women; the changing face of workplaces; & the future of robotics. IN THIS EPISODE WE DISCUSS: [04.06] Natalie’s education journey, how a family friend inspired an interest in supply chain, and why international business is a crucial, but sometimes overlooked, component of the industry. “I had this abstract idea of getting into international deal-making, international negotiations… So she encouraged me to check out supply chain.” [07.47] Why supply chain is often misunderstood, and why it’s a great career choice for women looking to drive meaningful change. “When people think about supply chain… especially in traditional manufacturing and operations, there’s more of a connotation of heavy, manual labor… For me, it’s about explaining what supply chain is and thinking about it more in a corporate sense – how to streamline and centralize operations.” [11.58] Natalie’s career journey, how her intentional decision-making built a foundation for where she is now, and the biggest lessons she learned in her early years. “I started in federal utilities… And starting in the utilities space really piqued my interest in energy as this foundational thing we take for granted… And energy led me to robotics, because it’s the next transformational technology that has huge energy requirements.” “Learning about myself, and how to apply my strengths to whatever position I was in, was core.” [19.14] Why collaboration is the future of technology, and the vision for how humans and machines collaborate at Cobot, Natalie’s place of work. “We’re not trying to design a product that looks like a human. It’s designed with the intent of being safe, smart, and reliable…. And we’re not saying we need to wait until a point in time, where AI is at a particular level, to make a difference. We’re building a platform that can make a difference today, and improve as AI improves.” [22.55] Natalie’s perspective on where supply chain is at, as an industry, with robotics. “We’re talking a lot about reshoring and revitalizing manufacturing… Everyone is under a lot of pressure… Cost volatility coupled with labor shortages and the rising complexity of the environments we’re working in are pushing companies to find automation solutions that are flexible, reliable and fast.” [25.09] Natalie’s role as Head of Supply Chain and Manufacturing Operations at Cobot. [30.04] Natalie’s experience, as a woman, working across the utilities, oil and gas, clean tech, EV and robotics industries. “How is the way I represent myself going to be perceived, and how might that affect my eligibility for the job?” [35.00] The importance of mentors, and the role they’ve played in Natalie’s career so far. “I can’t overstate the value of mentorship.” [39.20] Natalie’s experience of boards, and her advice for young people looking to pursue board opportunities. [42.18] How workplaces are changing, and why collaboration and communication is key. [48.12] The future for Natalie. RESOURCES AND LINKS MENTIONED: You can connect with Natalie over on or . If you enjoyed this episode and want to hear more about robotics, check out , or . Check out our other podcasts .
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492: 85% of Procurement Teams Will Still Be Clearing Up Bad Supplier Data in 2027?! Graphite Connect Has The Answer
09/29/2025
492: 85% of Procurement Teams Will Still Be Clearing Up Bad Supplier Data in 2027?! Graphite Connect Has The Answer
Conrad Smith of Graphite Connect talks about building a network to create global efficiency, speeding up communication; and bringing you data you can trust. IN THIS EPISODE WE DISCUSS: [03.42] Conrad’s background and career journey. “I got to Intel and they were doing procurement with paper – white, pink, yellow triplicate requisitions… it blew my mind! Intel in the 90s was THE powerhouse tech company… I showed up, and they were doing paper. That started my career into: ‘Let’s figure out how to make it better.’” [06.15] How and why Conrad established Graphite Connect. “What’s the difference between a fax machine and email? It isn’t the same magnitude of improvement as snail mail to fax machine. It’s not a printed piece of paper, it shows up in an inbox electronic, but it’s kind of the same thing. And we’ve got to figure out how to move past that one-to-one sharing of information. We’re stuck.” [14.19] An overview of Graphite Connect – who they are, what they do, and how they help their customers. “Supplier management starts with onboarding. And that step is what everyone is struggling the most with.” [18.50] The ideal client for Graphite Connect. [22.01] The biggest challenges impacting Graphite Connect customers, whether procurement can keep up with the pace of modern business, and why supplier risk and data are the ‘biggest hairball’ in procurement. “Business friction is a real problem. But you can’t just evaporate it, because there are suppliers and situations where risk is a significant concern. You do need friction in some places.” [27.18] Why paperwork, legal, and compliance can make it almost impossible to establish new relationships and do business, and how Graphite Connect can help ease that pressure. [34.11] Graphite Connect's Rapid Response feature, how it helps to speed up communication, and why that’s so crucial. “Things happen: most recently, tariffs. And the first thing that happened was that executive teams said: ‘Which of our suppliers are most impacted by tariffs, and what does that look like?’ The answer is: ‘I don’t know, call procurement.’” [38.10] A case study exploring how Graphite Connect helped a grocery store chain cut down time spent on their supplier management process by 75%, reduce labor, and improve data quality. [41.26] The big AI misconception, and the best way to prepare for the future of AI now. “AI eats data, it lives on it. Data is what makes it work. And I think there’s a false belief that AI is going to fix it, like: 'I have an AI magic wand and all of a sudden I’ll have clean supplier data.' But it’s not going to work that way.” RESOURCES AND LINKS MENTIONED: Head over to Graphite Connect’s now to find out more and discover how they could help you too. You can also connect with Graphite Connect and keep up to date with the latest over on , or you can connect with Conrad on . If you enjoyed this episode and want to hear more about procurement, check out , or . Check out our other podcasts .
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491: 2028 - Shipium Counts Down to the AI Revolution
09/22/2025
491: 2028 - Shipium Counts Down to the AI Revolution
Jason Murray of Shipium talks about AI - its potential, what the future will look like, and why businesses need to commit to AI before they're left behind. IN THIS EPISODE WE DISCUSS: [03.42] Shipium’s origin story, how the business has evolved, and what’s changed in the industry since their last appearance on the show. “The pandemic is no longer front and center. The thing that’s dominating the narrative now is AI. With us being data-first, it’s a comfortable spot. But even we’ve had to re-think our approach, because the new form of AI acts as an accelerator for all of the data science and machine learning work we’ve done in the past.” [12.15] Shipium’s perspective on tariffs, the trends impacting the industry, and why AI is still dominating the narrative. “What we hear from our customers is that they don’t like the uncertainty… They’re having trouble planning, but that speaks to the need for autonomous processes that help you deal with it in a much faster fashion.” “There are going to be things happening all the time, so if you’re going to be competitive, you have to get out of this human analyst cycle of six months to make a decision. So you’re back to AI again. That is the meta story for everything in 2025.” [14.55] What the future will look like based on the current pace of change and innovation in AI, and why you’re not making strategic decisions if you’re not embracing AI investment now. [22.47] Whether or not organizations can move fast enough to stay competitive, and how Shipium talk to their clients about data-driven decision-making. “People want tangible results. So if you’re thinking about a practical way to move into this future, you have to think about it as incremental wins that provide immediate productivity.” [31.57] How new technology can be used to solve industry problems and reduce manual work, and a closer look at Shipium’s current AI pilot program. [35.32] How Shipium are talking to their customers about cost, navigating investment in a cost-sensitive climate, and how AI can help prove ROI. [39.38] Jason’s biggest takeaway from today’s discussion. RESOURCES AND LINKS MENTIONED: Head over to Shipium’s now to find out more and discover how they could help you too. You can also connect with Shipium and keep up to date with the latest over on , or you can connect with Jason on . If you enjoyed this episode and want to hear more from Shipium, check out or .
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489: Time To Swap Your Axe For A Chainsaw: The Power of Agentic AI
09/08/2025
489: Time To Swap Your Axe For A Chainsaw: The Power of Agentic AI
Colby Ward of Amazon Web Services talks about leveraging agentic AI for competitive advantage; navigating change management; data; & eliminating spreadsheets. IN THIS EPISODE WE DISCUSS: [04.04] An introduction to Colby, his background, and role at Amazon Web Services. [06.58] An overview of AWS – who they are, what they do, and how they help their customers. “Everybody knows the expression: ‘Garbage in, garbage out!’ But no one seems to focus on that area enough. They seem to say: “Well, here’s our solution, whatever your data is, we’ll take it.” And nobody focuses on: “How can I connect your data in an easier way?” “Our goal is to eventually eliminate the spreadsheet on every supply chainers desktop!” [10.30] Where enterprise technology has focused over the last couple of decades, the positives and negatives, and how we’ve got to where we are today. [14.17] The problem with generic SaaS systems in supply chain, and how agentic AI can deliver improved orchestration and eliminate bias. “SaaS systems are designed to fit any customer need, not your specific needs…. It has to be built in a generic way, so they offer configurable options, different APIs, but you’re molding a generic system. And the problem is: supply chain problems aren’t generic. They’re specific. When you translate the word supply chain, what you’re really saying is business operations. So that’s a big topic!” “Not conjecture, not just leaving it up to somebody’s best instinct… When you’re operating on data-driven decisions, you don’t have to second guess.” [22.27] How businesses can tackle outdated processes and deal with dirty data to leverage agentic AI in the most effective ways. “People say that data is the new oil, and that’s true. But, like oil, if it’s unrefined, it’s useless.” [29.17] Leveraging agentic AI for competitive advantage, and why businesses should be thinking about creating the most amount of outputs from the least amount of inputs. “Enterprise A that doesn’t use AI will eventually be the lumber yard that never bothered with a chainsaw. There’s a reason we moved from axes to chainsaws, and AI is your chainsaw!” [35.21] Whether or not agentic AI will level the playing field. [37.34] An overview of ontologies, process and knowledge graphs, and how they can guide agents to achieve next-level intelligence. [42.36] Change management, and how businesses should be thinking about people alongside technology to ensure the best chance of success. “If you visualize this as a tool to help you with your job, you’re immediately going to be better off… Make sure you have an AI strategy in place. Don’t be dismissive that this is the next new fad. It’s not. It’s transformative.” [45.00] Are we ready? What organizations should take away from this discussion. RESOURCES AND LINKS MENTIONED: Head over to Amazon Web Service’s now to find out more and discover how they could help you too. You can also connect with AWS and keep up to date with the latest over on , , , or , or you can connect with Colby on LinkedIn. If you enjoyed this episode and want to hear more about AI and change management in supply chain, check out or . Check out our other podcasts .
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488: Women in Supply Chain, Kimberly Rodriguez
09/01/2025
488: Women in Supply Chain, Kimberly Rodriguez
Kimberly Rodriguez talks about her career journey; tackling the industry’s sustainability challenges; overcoming imposter syndrome; & finding her place. IN THIS EPISODE WE DISCUSS: [04.15] Kimberly’s experience growing up in the Philippines, her university education in Abu Dhabi, and how those experiences shaped her, introducing her to the complexity of supply chain and the importance of people. [06.45] How Kimberly’s education in political science and business sparked an intertest in human rights and began a career in supply chain. “It stemmed from understanding how workers are such a big part of a complex problem… understanding the complex relationships between contractors, sub-contractors, agencies – supply chain is not just products or processes, it’s people.” [09.49] After entering supply chain not knowing what to expect, what Kimberly thinks of the industry seven years later. “The more I’m in the space, the more I realize how much supply chain makes everything we do, it’s how everything works, it’s all interlinked and there’s nothing that can be done without the consideration of supply chain. It blows my mind that it’s not talked about more!” [12.41] Kimberly’s role as manager of supply chain sustainability at BSI. “Increasingly we’ve been helping clients navigate the alphabet soup of regulatory requirements!” [15.31] The change in how important sustainability has become to a company’s overall strategy. [18.17] From mapping their supply chains to auditing suppliers, the biggest goals and challenges BSI clients are focusing on right now. [23.09] Kimberley’s advice to organizations looking to focus more strategically on sustainability in 2025. “Understanding how different functions work together is key... Sustainability shouldn’t just be one person or teams job.” [27.00] Kimberly’s experience as a woman in supply chain and sustainability. [29.14] Kimberly’s experience of impostor syndrome, and what helps her to rise above the moments of self-doubt and find her power again. “It matters a lot, who champions you and who pushes you forward.” [33.38] What it means to be honored as an industry ‘rising star’ at the Women in Supply Chain awards. [35.18] Kimberly’s support network, and the mentors that have helped her along her journey so far. [37.50] The future for Kimberly. RESOURCES AND LINKS MENTIONED: You can connect with Kimberly Rodriguez over on . If you enjoyed this episode and want to hear from more industry rising stars, check out , or . Check out our other podcasts .
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487: 1.3 Million IoT Events Per Day?! How Blume Global is Making Visibility Data Usable
08/25/2025
487: 1.3 Million IoT Events Per Day?! How Blume Global is Making Visibility Data Usable
Chris Haas of Blume Global talks about how IoT is reinventing rail freight visibility and building a more agile, optimized intermodal network for everyone. IN THIS EPISODE WE DISCUSS: [03.55] IoT and its role in intermodal. [05.15] The big, macro-level challenges Blume see across the intermodal freight ecosystem. “Intermodal logistics is inherently complex – there’s multiple modes, multiple stakeholders, and disconnected systems which makes visibility a real challenge.” [06.48] How big industry challenges translate to a business level, the day-to-day challenges Blume see their clients facing, and why visibility is critical to navigating those challenges. “Fragmentation, theft risks, equipment inefficiencies – all of that shows up in day-to-day operations. When you don’t have visibility, delays and missed hand-offs often go unnoticed, until it’s too late… And that reactive mode causes stress across the board.” [10.02] The lack of IoT adoption across North America and, despite that underdeveloped adoption, the huge potential IoT holds to modernize intermodal operations. “For a long time IoT was seen as expensive, complex and hard to scale, devices were pricey and battery life was limited. Many legacy systems just weren’t built to handle real-time IoT data, so you can understand the hesitation to invest in something that didn’t feel practical.” [14.58] How IoT has evolved, particularly for rail. “It used to just be GPS… but now that we have smart geofencing, sensors, temperature and humidity monitors and predictive alerts, we’ve gone from: ‘Where’s my stuff?’ to: 'Here’s what’s happening, why, and what to do next' – it’s exciting transformation!” [16.12] The different types of use cases for IoT in intermodal freight, and their impacts. “Insights let businesses course-correct, before it turns into a systemic problem.” [17.55] Why IoT is a win-win for all stakeholders from shippers and railroads to IMCs, and how it’s delivering tangible benefits across the entire supply chain. [19.08] The Blume tools that process 1.3 million IoT events per day, and what those events look like. “It can sound overwhelming. The key is not just collecting the data, it’s making it usable.” [22.14] How the Blume platform helps customers to manage all of that data and deliver visibility for scale and flexibility. [24.30] A case study exploring how Blume worked with an IMC to establish geofencing and GPS tracking solutions, helping them achieve a range of positive results from real-time visibility to recovering stolen containers. [27.25] How IoT can help to build a more agile, optimized intermodal network, and the impact of that for the industry. “We’re really talking about removing the guesswork, and replacing it with real-time intelligence. The intermodal ecosystem is under a lot of pressure, rising cost, tighter service expectations… With everyone operating with limited or delayed information, the system ends up being reactive rather than proactive and IoT changes that. It’s created a shared single source of truth.” [29.17] What’s to come for Blume Global. RESOURCES AND LINKS MENTIONED: Head over to Blume Global’s now to find out more and discover how they could help you too. You can also connect with Blume and keep up to date with the latest over on , , , or , or you can connect with on LinkedIn. If you enjoyed this episode and want to hear more about Blume Global, check out or . Check out our other podcasts .
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486: Revealed - The Number One Way To Make Your Supply Chain Future-Proof
08/18/2025
486: Revealed - The Number One Way To Make Your Supply Chain Future-Proof
Ross Hickey of Shippeo talks about supply chain visibility - closing gaps, building future-proof tech stacks, change management, and driving business value. IN THIS EPISODE WE DISCUSS: [03.39] An introduction to Ross and his role at Shippeo, and a reminder of who Shippeo are and how they help their customers. [04.45] From in-transit uncertainty to the first and last miles, the typical blind spots Shippeo see with their customers, the problem of fragmentation, and why organizations often overlook key areas in their transportation networks. “Fragmentation really is the root cause behind so many problems.” [07.53] How businesses can start to evaluate their ecosystem to shine a light on blind spots and tackle fragmentation. “Organizations need to take a more diagnostic approach at the actual problem itself.” [10.24] Shippeo’s seven value drivers, and how closing visibility gaps leads to overall performance improvement. “What if your logistics team had immediate access to information at their fingertips, understanding exactly what’s going on with their shipment and proactively alerting the external stakeholders as to what’s going on? Meaning any time a customer is reaching out, you can treat that as an escalation, that shouldn’t be standard business as usual.” [15.25] How real-time visibility impacts key business outcomes for Shippeo customers. “Think of visibility as your system of information powering your system of orchestration.” [18.25] Understanding your ‘why’ and leveraging that to build a business case for real-time visibility. [20.58] How organizations should be thinking about their tech stack as they look to translate visibility into business value. “The technology is the enabler, to enable people to become more effective in achieving the outcomes they want to achieve. So rather than focusing on: ‘What tech do I specifically need?’ It’s about identification of the problem, and aligning technology to that.” [25.31] The importance of partnership, and how businesses should approach choosing the right partner, ensuring that their investment is scalable and technology future-proof. [29.17] Why change management is critical to digital transformation, and how organizations can shift their teams mindset to work with new solutions in a more strategic, proactive way. “The technology works, but getting people to adapt to it, to work with it and use the information they’re being given – that’s the bigger challenge.” [34.04] Collaboration and what successful cross-functional alignment needs to look like. [36.27] Ross’s final words of advice for listeners to take away from today’s discussion. RESOURCES AND LINKS MENTIONED: Head over to Shippeo’s now to find out more and discover how they could help you too. You can also connect with Shippeo and keep up to date with the latest over on , , or , or you can connect with on LinkedIn. If you enjoyed this episode and want to hear more from Shippeo, check out . Check out our other podcasts .
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