Let's Talk Supply Chain
Let's Talk Supply Chain is not your average supply chain podcast. We feature not just the top of the industry, but also diverse voices from within the community, new innovations and the disrupters making waves in the industry. Don’t listen to the same ol' same ol', be sparked by new ideas and fresh perspectives only on Let's Talk Supply Chain.
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505: New Tech and A Big Announcement: Go Behind the Scenes at IANA, with Lynxis
11/24/2025
505: New Tech and A Big Announcement: Go Behind the Scenes at IANA, with Lynxis
Allen Thomas of Lynxis talks about two new products; demystifying AI; the biggest challenge & opportunity in intermodal; & why terminals need to work better. IN THIS EPISODE WE DISCUSS: [02.12] An introduction to Allen and Lynxis. “We have the tech, services and infrastructure to make terminals work better.” [02.48] Why we need terminals to work better. [03.16] Why Union Pacific's proposed merger with Norfolk Southern is top of mind for the intermodal industry right now. [04.43] Why investment is a key area of opportunity for intermodal organizations, and how Lynxis is helping customers deliver on their returns. “People are looking to clarify how they’re going to invest, and what that return is going to be. We’re talking to our customers about their hopes and dreams for 2026… and we strive to help them execute and meet those commitments.” [06.41] Allen’s take on AI and where the industry is now, and why Lynxis is focused on machine learning and using AI to help streamline and reduce time to value. “We try to demystify the phrase ‘artificial intelligence’ – it’s really software!” [09.58] Two new product announcements, and an overview of ORCA: software to optimize and orchestrate terminal operations. [11.18] The ORCA brand, and how Lynxis developed the name. “It’s the killer app that no one else has.” “Orchestration is a key differentiator for Lynxis, and it will be for the terminal operators that implement it.” [12.38] How terminal evolution has historically been driven through complex custom software applications, why orgainzations need to move away from this time-consuming, expensive, and inflexible approach, and what makes ORCA different. “It’s optimization of workflows via configuration, not software coding… Each one is a snowflake, it’s unique.” [16.51] An overview of enVision, Lynxis’ new computer vision system. [19.12] How enVision will drive higher inventory accuracy for organizations and create real impact. “Our vision is to have eyes on every transaction.” [21.08] The impact these innovations will make for the industry. “Too often, people want to optimize processes before they have a secure grasp on the data.” [23.14] Allen’s biggest highlight from IANA 2025. “Process automation in existing facilities is the next right step.” RESOURCES AND LINKS MENTIONED: Head over to Lynxis’ now to find out more and discover how they could help you too. You can also connect with Lynxis and keep up to date with the latest over on , or you can connect with Allen on . If you enjoyed this episode and want to hear more from Lynxis, you'll love: Check out our other podcasts .
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504: Discover the Recipe for Best-in-Class Transformation, with EyeOn
11/19/2025
504: Discover the Recipe for Best-in-Class Transformation, with EyeOn
Freek Aertsen & Bart Paridaen of EyeOn talk about digital transformation: value discovery, creation & realization; the big challenges; & key success factors. IN THIS EPISODE WE DISCUSS: [04.17] An introduction to Freek and Bart, their backgrounds, and roles at EyeOn. “I have a background in economics, took a wrong turn somewhere - and ended up in supply chain!” Freek [07.13] An overview of EyeOn – who they are, what they do, and how they help their customers. “Response is all about planning.” “We connect data, systems, data science and AI with people and processes.” [10.58] The ideal client for EyeOn, and the common challenges and questions businesses come to them with. [12.29] An overview of EyeOn’s recent report on digital transformation in the industry, who they spoke to, and why now was the right time to conduct this research. “We live in a very volatile business landscape, and there are changes coming to our customers on a constant basis. And, at the same time, there’s a new generation of technology. That combination is an interesting one.” [16.14] The main drivers for digital supply chain transformation, and what’s important to leaders right now, as they grapple with multiple priorities and challenges. “Businesses are changing strategies, and changing a corporate strategy means you have to change your supply chain strategy.” [22.47] From balancing short-term wins with long-term strategies to overcoming disruption, the biggest hurdles leaders are faced with as they navigate transformation, and why businesses need to look at these projects from an external perspective as well as an internal one. [27.44] Why the first stage of digital transformation is value discovery, and how businesses can define an actionable framework for success. “It’s important for leaders to understand and be aligned on their vision for transformation… The key is improving decision intelligence. The tools and capabilities come in to support, but you need to go back to the starting point to know where you want to transform to.” [30.37] The importance of trust, breaking down siloes, and aligning teams in the discovery phase of transformation. [34.23] How businesses can translate value discovery into tangible value creation initiatives. “Companies that went too fast on design paid the price afterwards.” [38.03] How value discovery and value creation leads to value realization. [41.06] Next steps: how businesses can work with EyeOn. [43.12] What the next few years of innovation and growth are going to look like, for EyeOn and for the industry. “It all comes back to decisions… Our investments will be in technology, because it’s changing – and it’s changing rapidly. We need to be at the forefront.” RESOURCES AND LINKS MENTIONED: Head over to EyeOn’s now to find out more and discover how they could help you too. You can also connect with EyeOn and keep up to date with the latest over on , or you can connect with or on LinkedIn. Check out our other podcasts .
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503: Women In Supply Chain™, Andrea Morgan-Vandome
11/17/2025
503: Women In Supply Chain™, Andrea Morgan-Vandome
Andrea Morgan talks about her career journey; the similarities between supply chain & astrophysics, innovation, and why women need to bloom where they land. IN THIS EPISODE WE DISCUSS: [03.37] Andrea’s degree in astrophysics, and why curiosity was her biggest driver. “I had a deep interest in the origins of the universe… It gave me the training to ask the right questions.” [5.14] How a post-graduate placement at IBM exposed Andrea to a range of business areas, and ignited a passion for supply chain. “I learned that I didn’t want to be a researcher, I liked being with people… Quickly I started to specialize in supply chain, I was drawn by the nature of the problems we were trying to solve.” [07.20] From the emergence of the cloud to transformation at scale, Andrea’s experience at Oracle during pivotal years in the adoption and expansion of new technology. [10.09] Andrea’s role in digital transformation at Nike and what we can learn, from the alignment of business strategy and vision to the importance of metrics and measurement. “The biggest thing is putting the concept behind product management at the centre of that digital transformation… You can’t do transformation for transformations sake.” [15.56] Andrea’s current role at Blue Yonder as Chief Innovation Officer, what the role entails, and how it has evolved. [19.15] What innovation means to Andrea, and where the industry is when it comes to innovation. “For me, innovation at its core is: ‘How do you do things differently?’” [21.03] Andrea’s perspective on AI, and how they’re thinking about agentic AI at Blue Yonder. “The ones that aren’t successful are the ones that aren’t focused on deep domain expertise. Where we’re going with agentic is not just the general knowledge, but really understanding the specifics of supply chain.” “It’s important to get started, because we know it’s coming. So you might as well try it out, and see the value you could get along the way.” [24.58] Andrea’s experience as a woman in male-dominated spaces. [26.49] Why a rising tide lifts all boats, and why women need to support collective growth and empowerment. [29.44] Why Andrea wants to encourage women to bloom where they land, even when the circumstances aren't ideal. “It’s not always about the destination, it’s about the journey.” [32.25] What being an industry ‘trailblazer’ means to Andrea, and how others can follow in her footsteps. [34.02] The future for Andrea. RESOURCES AND LINKS MENTIONED: You can connect with Andrea over on . If you enjoyed this episode and want to hear more from Blue Yonder, check out Check out our other podcasts .
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502: Current Success vs Future Potential: Finding the AI Balance, with Shipium
11/12/2025
502: Current Success vs Future Potential: Finding the AI Balance, with Shipium
Jason Murray of Shipium talks about AI: its impacts, now and in the future; common misconceptions; investment; developing new skills; & changing your mindset. IN THIS EPISODE WE DISCUSS: [04.04] An introduction to Jason, his career, and why he founded Shipium. “Lots of companies are going through an Amazon-ification. Amazon was really good at dealing with this complex multi-source, multi-destination supply chain, and everything is evolving towards that.” [07.04] Jason’s take on the factors that sit behind his success, and how he got to where he is today. “Focusing on being a builder, a lifelong-learner, continuing to evolve how I thought about things… really being curious.” [10.12] How AI is making an immediate impact on supply chains. “People are trying to decode multi-factored issues. A carrier, a model, a rule – all of this culminates to make a decision. We’ve always been good at automating that, but the ability to use new information and diagnose it has been critical.” [16.35] From automation to a completely fresh approach to problem-solving and business management, where AI is going to have the biggest impact in the future. “You do have to adjust. From a leadership perspective, you need a new culture. If you keep doing things the way you’ve always been doing them, eventually you’re going to get outcompeted.” [23.13] Why Jason believes we’re still under-hyping AI, the common misunderstandings, and why AI isn’t simply a productivity tool. “We’re not putting enough energy into fully embracing it – people are quitting too early. There’s also a problem around understanding what it can and can’t do.” [32.17] AI investment, and Jason’s advice to leaders about finding the balance between success in the now and future potential. “You have to be thoughtful about how you approach this… and figure out what spaces it’s going to work the best in.” [36.13] The role of software providers, and how Shipium is helping customers on their AI journey’s. “It’s really our job to innovate on behalf of the customer, and push to make it as easy and seamless as possible.” “You have to work with a partner that you believe will be able to adjust as these times change. That’s where the human element comes back into it.” [41.06] The skills that will be most important for supply chain operators of the future. [46.26] What 2026 is going to hold for the industry, and what that means for Shipium. “The innovation funnel is going through AI, and that is what 2026 is going to be defined by.” RESOURCES AND LINKS MENTIONED: Head over to Shipium’s now to find out more and discover how they could help you too. You can also connect with Shipium and keep up to date with the latest over on , or you can connect with Jason on . If you enjoyed this episode and want to hear more from Shipium, check out , or . Check out our other podcasts .
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501: Uncover Hidden Inefficiencies and Opportunities, with Pallet Alliance
11/10/2025
501: Uncover Hidden Inefficiencies and Opportunities, with Pallet Alliance
Mary Casillo & Aubrey Galbraith talk about how Pallet Alliance's onsite audits uncover inefficiencies & identify opportunities for cost-saving & sustainability. IN THIS EPISODE WE DISCUSS: [04.04] An introduction to Mary and Aubrey, their backgrounds, and roles at Pallet Alliance. [07.30] An overview of Pallet Alliance – who they are, what they do, and how they help their customers. [10.10] From cost to sustainability, the big challenges and opportunities for Pallet Alliance customers in the current landscape. “We see organizations trying to find opportunities for cost-saving… especially because of tariffs.” [12.37] How pallet optimization can make an impact, in light of these challenges and opportunities. “When we’re talking about optimization, we’re not just talking about the pallets themselves. We’re talking about taking a holistic approach to manufacturing.” [17.14] Onsite audits – what they can look like for a customer, how they can be used to create cost-effective and fit-for-purpose solutions, and align pallet programs across multiple locations. “Onsite audits allow us to meet with a customer, understand their specific pain points, look at their specifications – and a lot of times we see these things don’t match.” [21.20] The benefits of pallet and crate customization. “Customization is very important for long-term efficiencies.” “When we talk about total cost of ownership of pallets and crates, we’re not just talking about the product itself. We’re talking about the entire supply chain process that the pallet or crate interacts with. It’s a whole universe out there!” [27.35] The ROI for pallet customization, the importance of figuring out your ‘why,’ and leveraging the science behind pallet redesign to develop the best solutions for cost, sustainability and efficiency. “When you hear customization, you think expensive. But it’s an opportunity, it’s like solving a puzzle. Making savings and redesigns… so customers aren’t seeing an increase in cost or inefficiencies.” “We use the wood science behind the decisions, and share the knowledge.” [36.08] How smarter pallet designs can be key to a company’s sustainability initiatives. “Redesign and sustainability go hand in hand.” [39.16] Next steps: how you can request a free onsite audit from Pallet Alliance. [41.38] What 2026 is going to look like for Pallet Alliance. RESOURCES AND LINKS MENTIONED: Head over to Pallet Alliance’s now to find out more and discover how they could help you too. You can also connect with Pallet Alliance and keep up to date with the latest over on , , or or you can connect with or on LinkedIn. If you enjoyed this episode and want to hear more from Pallet Alliance, check out or . Check out our other podcasts .
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500: Women in Supply Chain, Angela Woody
11/05/2025
500: Women in Supply Chain, Angela Woody
Angela Woody talks about her career journey; learning to let go of inherited beliefs; making IT investments; & the guiding principles that have shaped her life. IN THIS EPISODE WE DISCUSS: [04.09] Angela’s coincidental career – how volunteering at an event led to an internship that led to a full-time role at Kimberly-Clark. “It was a happenstance!... Someone took a chance on me.” [08.41] Angela’s 13-year tenure at Kimberly-Clark: how her career progressed, what she learned, and her biggest achievements. “Working for a global manufacturing company, you just had a wealth of opportunities… There was an opportunity to work on a first-of-a-kind project… and on that project, I could be innovative, experimental – it was career-changing.” [14.21] Why Angela made a move from large CPG to small healthcare business, and how she changed her assumptions around what a stable, long-term career should look like. [17.45] What Angela loves about supply chain. “Supply chain is not a flashy job! … It’s dirty, and for some reason that sparked my intertest... Supply chain is the last thing that’s going to touch a product before it’s delivered to the customer, that’s our responsibility – and I fell in love with that.” [21.40] How the pandemic shone a light on the industry, and why hesitation to make capital investments in IT systems is one of the biggest challenges in supply chain right now. “2020 was a blessing in disguise for supply chain. It brought some immediate visibility into how fragile our global supply chain really is – and it finally became a topic in the boardroom.” “The companies that are truly making the investment in IT, making the investment in upgrades, they’re the ones that are winning.” [24.40] Why change management is still such a big problem, and how businesses should be approaching it for success. “Change management takes focus, time, resources and empathy. Change management is one of the most underleveraged capabilities, and I’ve seen many IT transformations fail because of a lack of investment in it.” [27.40] Angela’s ‘Bring Your Kid To Work Day’ experience with her daughter, and how we engage the upcoming generations in supply chain. “I have two girls, and I want to be a role model for them. I want to show them they can do anything they set their minds to, as long as they work hard.” [31.31] Angela’s experience as a woman in supply chain and technology. [35.15] The guiding principles that have shaped Angela’s success, in life and work. [36.08] The importance of mentorship, and how Angela supports the next generations. “When I first started, mentorship wasn’t something that was available, or even discussed… So, as we’ve evolved, and have seen its importance, I’ve taken male and female mentees and worked with them to have an opportunity to talk about things – I wish I had that.” [38.35] The future for Angela. “I’ve worked hard to be where I am, but the feeling you get when you spend time out in the community and truly give back, is very special to me.” RESOURCES AND LINKS MENTIONED: You can connect with Angela over on . If you enjoyed this episode and want to hear from more women in tech, check out , , or .
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499: Navigating the EV Revolution, with Anaplan
11/03/2025
499: Navigating the EV Revolution, with Anaplan
Emily Nicholls of Anaplan talks about how integrated business planning helps automotive OEMs navigate EV growth & build finance-forward future-ready businesses. IN THIS EPISODE WE DISCUSS: [03.38] An introduction to Emily, her background in physics, and how her boutique supply chain specialist consultancy was acquired by Anaplan. [05.44] An overview of Anaplan – who they are, what they do, and how they help their customers. “We provide a cloud-based platform that helps people truly connect their plans. We operate across all the major business functions of the business, and can connect data to people, processes and plans. It’s a holistic approach.” [07.07] The significant transformation happening in the automotive industry, and the geopolitical factors and supply chain volatility impacting that transition. “When you’re doing a massive transformation, you’re usually thinking three to five years out, but trying to predict where the world will be in three to five years is nigh on impossible. It’s an interesting backdrop to what should be a fairly simple transition, from a supply chain perspective.” [11.41] Integrated business planning: exactly what it is, why it’s no longer a ‘nice to have,’ and how it’s giving leaders much needed visibility, as well as both horizontal and vertical connection within a business. “It’s a process that tries to align a company’s financial, operational and strategic objectives, which often coexist but in quite siloed environments.” [15.57] Why teams are still using spreadsheets and legacy tools, and how traditional S&OP processes are falling short in today’s volatile market. [19.41] How integrated business planning breaks down siloes to connect the dots and empower teams to make better decisions. “Part of the process is to eliminate siloes by making sure that every element of the business is brought in at the right time. Technology enabling that process is really where the collaboration comes in, and you can make it not just effective but enjoyable.” [24.50] The power of scenario planning and AI-driven modeling, how they’re helping teams to avoid analysis paralysis, and the big impact they can have for teams juggling different priorities and making trade-offs, against an ever-changing backdrop. “Issues in your source data can have real insidious effects in your supply chain, that can add up to something quite dramatic.” [31.37] The problem with cost-cutting, and how integrated business planning can elevate a company’s financial health to North Star status and ensure that all decisions are tied back to that, from cost cutting to investments for the future. “Cost-cutting feels like an easy option, but it doesn’t make you more resilient. It’s very reactive – it’s a scattergun approach to fixing a problem.” [35.19] How integrated business planning can help businesses achieve competitive advantage. “If you have a strong cost-management strategy – not a cost-cutting objective – you can build resilience and identify opportunities and investments.” [37.14] A case study exploring how Anaplan helped a large global automotive OEM manage tariffs by modelling scenarios, allowing them to make agile decisions and pivot quickly to minimize impact and maximise opportunity. [40.26] How listeners can work with the Anaplan. RESOURCES AND LINKS MENTIONED: Head over to Anaplan’s now to find out more and discover how they could help you too. You can also connect with Anaplan and keep up to date with the latest over on or , or you can connect with on LinkedIn. Check out our other podcasts .
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498: Tariffs, Turbines, and an Information Super Highway: Behind the Scenes at the Port of Long Beach
10/27/2025
498: Tariffs, Turbines, and an Information Super Highway: Behind the Scenes at the Port of Long Beach
Noel Hacegaba of the Port of Long Beach talks about tariffs, sustainability, infrastructure investments & the creation of a Supply Chain Information Highway. IN THIS EPISODE WE DISCUSS: [02.02] An introduction to Noel, and his role at the Port. “Our tagline is ‘the port of choice.’ And one of the reasons we are the port of choice is because we have a team that’s committed to excellence.” [03.19] An introduction to the Port and what sets it apart, from sustainability to customer service. [04.51] The Port’s record-breaking year – why they achieved the busiest year in their 114 year history and what made 2024 different. “What’s even more remarkable about our record year is not the number of containers we processed, but the fact that we did so without any congestion, backlogs or delays... Last year set a new standard.” [06.33] The Port’s perspective on tariffs and why, despite the challenges, the Port is still thriving. “There’s a lot of uncertainty, and that’s what slows investments… In spite of that uncertainty, 2025 is on track to be another record year for the Port of Long Beach… But all these record volumes are not translating across the supply chain.” [09.22] What the remainder of 2025 will bring for the Port. [10.16] From upgrading infrastructure to capacity expansion, the strategic projects and big investments being made by the Port as they look to enable growth over the next 10 years. “The best way to predict the future is to create it.” [13.24] The Port’s Pier B On-Dock Rail Support Facility project, its purpose, and why it matters, not just for the region but for the nation’s transportation system. [15.43] The Port’s Supply Chain Information Highway, and the impact it will have for the industry. “We’re trying to leverage the power of data sharing… The Supply Chain Information Highway was designed to bring value to the industry by maximizing visibility, velocity, and value. And, by pairing technology with collaboration, we’re unleashing the power of data sharing.” [18.30] The importance of sustainability and the Port’s commitment to green initiatives, including a new wind turbine project. [22.14] Noel’s prediction for the industry in 2026.
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497: Transform Your Returns Management and Delight Customers, with Blue Yonder
10/22/2025
497: Transform Your Returns Management and Delight Customers, with Blue Yonder
Tim Robinson of Blue Yonder talks about returns: the challenges & potential, role of AI, inventory management, tariffs, & the importance of customer experience. IN THIS EPISODE WE DISCUSS: [03.42] Tim’s career; how he founded his business, Doddle, and the story behind the name; and how that journey led him to Blue Yonder. “It’s quite rare that you isolate and identify supply chain as your chosen goal in life, but I fell into it and have loved it ever since.” [06.34] The current returns landscape, and what Blue Yonder’s recent survey revealed about consumer-brand relationships, and how retailers approach returns. “Free and easy access returns, or buy as many as you like and return as many as you like – that philosophy has been one of the major drivers behind the success of ecommerce. How do you create the convenience and the relevance of physical shopping, where I can see a product, touch it, try it on?” [12.10] How tariffs and market turbulence are putting pressure on businesses, squeezing margins; and the importance of customer experience. “This is ultimately an age of uncertainty, if you’re in a business that involves crossing borders for any reason. Whilst the challenge around tariffs may have emanated in one part of the world, the reality is that the ripple effect means the whole landscape is re-setting itself – it’s a global phenomena now.” “The majority of consumers consider a poor return policy as a bad experience, whether they want to return or not. They may love the product, but now they have a poor sentiment of you and your brand... And if a bad policy is a bad experience, you’ve lost a customer. ” [20.46] Changing customer expectations and shopping habits, and the challenge of inventory management. “The pace of ever-changing demands is at the heart of everything.” [25.59] The role AI and machine learning can have in overcoming returns and inventory management challenges; and the importance of transparency in consumer communication. “You have complex inventory allocation decisions being made at the time a consumer hits the return button... We’re able to orchestrate, influence consumer behavior, and make allocation and replenishment decisions in real-time.” “If we want to change consumer behavior, want them to think more carefully about shopping habits and the choices they make, we should be more transparent with them.” [29.52] The problem and opportunity of returns, and the impact businesses could make by considering returns as a source of extra inventory. [33.28] Blue Yonder’s recent acquisition of Optoro, and what that means for customers as they navigate returns and inventory management. [38.57] Why Blue Yonder is so committed to ‘sustainable abundance,’ and how businesses can work with them. RESOURCES AND LINKS MENTIONED: Head over to Blue Yonder’s now to find out more and discover how they could help you too. You can also connect with Blue Yonder and keep up to date with the latest over on , , , and , or you can connect with on LinkedIn. If you enjoyed this episode and want to hear more from Blue Yonder, check out or . Check out our other podcasts .
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496: AI-Powered, Human-Led – Discover the Future of Routing, with OneRail
10/20/2025
496: AI-Powered, Human-Led – Discover the Future of Routing, with OneRail
Bill Catania of OneRail & Adam Isenberg of National Association of Wholesale Distributors discuss routing - the challenges, the tech & why unification is key. IN THIS EPISODE WE DISCUSS: [03.02] An introduction to Adam and the National Association of Wholesale Distributors (NAW). “We’re the leading advocacy and government affairs voice for the distributors, whether you’re moving computer chips, potato chips, or anything in between!” [04.34] How listeners can catch up on OneRail content, and why Bill believes in collaboration and connection. [06.03] An overview of OneRail – who they are, what they do, and how they help their customers. “We’re really focused on exercising our horsepower around data science and AI to help internal fleets optimize. When you take that internal optimization, and bolt on third-party, you have something really unique. And over the top of all of that is the human component.” [08.12] Traditional routing engines, and their biggest weaknesses. “The problem with routing software in general is that it’s really just a calculator… And there are a lot more constraints now; there’s a tighter SLA window, more demands on the wholesale channel – the routing solution has to contemplate many more variables, and a lot of the solutions out there don’t do that.” [10.32] The biggest pain points right now for distributors, and the impact of changing, multi-generational workforces. “The wholesale distribution industry, as vast as it is, are laggers in technology historically. But now, with the advent of so much technology, changing so fast, you’re seeing distributors say: ‘We can’t wait any longer.’” [14.33] The business impact of using routing engines that can’t consider all the relevant inputs. [18.13] How exceptions and traditional routing solutions erode profitability, the importance of extracting tribal knowledge in the workplace, and how new technology can allow businesses to make smarter decisions, reducing costs and empowering teams. “It’s about being able to move those levers in real time, and that’s the difference between the visibility era and the actionable insights era, which is where we are today.” [24.16] The challenge with change management and how new technology can ease the transition and remove friction. [26.38] The importance of leaning into tech, and how wholesalers are balancing rising delivery expectations and cost pressures with data-driven decision-making. “People want to make informed decisions but they need data, they need intelligence. And when you have a software and a partner that provides you real-time intelligence, that’s how people are going to make those informed decisions to drive their business forward.” [30.19] Why many dispatchers ‘swivel-chair’ between systems, and why it’s such a big problem. [33.57] The new mindset, innovative distribution strategies and technologies NAW members are adopting to improve fulfilment and the last mile. [37.04] Why OneRail is uniquely positioned to lead the future of last mile, and why their network is as important as their software. “We have a large network that allows us to execute; not just connect with a courier, but pick a courier because of price, quality, time of day, zip code, SKU… So when we’re matching a delivery, it’s extremely informed.” “It’s a chief supply chain officers best friend, because it allows that professional to let their team do their job, but be more accountable; to leverage external partners and bring their data back in, make sense of it, and apply it.” [42.21] How partnerships between wholesalers, carriers and technology providers are shaping the future of last mile. [46.20] The future of last mile, and why the market is finally coming to OneRail. RESOURCES AND LINKS MENTIONED: Head over to OneRail’s now to find out more and discover how they could help you too. You can also connect with OneRail and keep up to date with the latest over on , , or or you can connect with or on LinkedIn. If you enjoyed the show and want to hear more from OneRail, we have plenty more great content for you. Check out: Check out our other podcasts .
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495: Discover Hyper-Intelligent Orchestration, with GreyOrange
10/15/2025
495: Discover Hyper-Intelligent Orchestration, with GreyOrange
Akash Gupta of GreyOrange talks about warehousing and inventory challenges; taking a vendor-agnostic approach to tech; and hyper-intelligent orchestration. IN THIS EPISODE WE DISCUSS: [03.43] Akash’s background and how and why he co-founded GreyOrange. “When we were in college, we were building humanoids… But the technology wasn’t mature enough, so we explored industries that could really benefit from a combination of AI and robotics – and supply chain came to light!” [06.33] The story behind the name GreyOrange, and why culture is key to business success. [08.25] An overview of GreyOrange – who they are, what they do, and how they help their customers. [13.27] The ideal client for GreyOrange. [15.55] The current challenges and considerations in warehousing and inventory, and why optimizing inventory is crucial. “Optimizing inventory and working capital has been top of mind for the last few years, and balancing between warehouses and stores – how do you make sure you’re able to use every single node?” [19.56] How industry challenges, and the way businesses are thinking about their changing operations, are driving GreyOrange’s approach to innovation with flexibility, machine learning and commercial collaboration in mind. [23.40] GreyOrange’s warehouse orchestration solution GreyMatter, and what makes it ‘hyper-intelligent.’ “It’s looking at every single aspect of the warehouse every second, and evolving the decision that can be taken for the next second.” [27.54] The challenge of change management, and how GreyOrange encourage tech adoption by empowering teams. “Change management is still a challenge in the industry… When you go from a manual warehouse to a technology-driven warehouse, leadership can feel that they’re losing control, so we give them enough real-time visibility and power to influence decisions.” [31.51] From 30-40% cost-per-unit reduction to 250 thousand units picked per day, how working with GreyOrange drives big results in warehouses. [35.01] GreyOrange’s approach to multi-robot infrastructures. “We support a wide spectrum of AMR’s… GreyOrange is pretty much the only software that can bring all of these technologies together.” [37.45] The growth of GreyOrange’s other flagship solution, gStore. “We’ve gone from having no presence in retail stores in 2022 to now operating more than 3,000 stores, connected to tens of thousands of IoT devices.” [41.00] Why GreyOrange put a focus on store associates to create a better experience for the end consumer, and why that’s crucial for successful tech adoption. [43.19] A case study exploring how GreyOrange helped Fabletics with store inventory accuracy, boosting sales across their store network by 15-20% and increasing customer satisfaction, in only nine months. [46.03] Why GreyOrange is investing in building even more intelligent foundational models for warehouses and stores in 2026. RESOURCES AND LINKS MENTIONED: Head over to GreyOrange’s now to find out more and discover how they could help you too. You can also connect with GreyOrange and keep up to date with the latest over on or , or you can connect with on LinkedIn. Check out our other podcasts .
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494: The Digitization Dilemma: Overcoming Transformation Failures with Shippeo
10/13/2025
494: The Digitization Dilemma: Overcoming Transformation Failures with Shippeo
Anand Medepalli of Shippeo talks about why most supply chain transformations fail; good data; workflows focused on outcomes; and why AI isn’t a quick fix. IN THIS EPISODE WE DISCUSS: [03.57] An introduction to Anand and Shippeo. “Our goal is to provide trustworthy data so you can make decisions. Your supply chains are constantly hit with disruptions – it’s no longer a disruption here, a disruption there. It’s actually tranquility here, tranquility there, and disruption the rest of the time!” [07.40] The latest Gartner data on the state of supply chain digitization, and why most transformations fail to deliver the promised value. “Businesses run out of energy – these are big projects. People think: ‘We must architect the whole thing before we can do anything,’ so perfect becomes the enemy of good, fast... Digitization doesn’t happen because someone has a grand vision, it’s the incremental steps you take towards it.” [14.09] Why AI isn’t a quick fix for all your digitization challenges. “It’s not a magic wand, you can’t just sprinkle AI and think things will work... And the problem is that, particularly the LLM models, have been trained to please you.” [16.07] Why data is the foundation for success, and the importance of building trust. “It used to be that, when these disruptions happened, even if you didn’t have the perfect data at hand to make a decision, you at least had the human capital to be focused on figuring it out. So reactivity was a plausible strategy.” [21.29] How Shippeo is investing in data quality, and why it’s so critical as they support customers on their digitization journeys. [27.21] Why visibility alone isn’t enough, and how people, AI, and good data also need to be weaved in to drive success. “Visibility is not enough – engagement is required. And, if I engage with that, what are the actions that I need to take to overcome the problem?” [30.39] Why workflows are crucial, and how they help to bridge the gap between ‘knowing’ and ‘doing.’ “Don’t get caught up in the buzzwords, or worry that you’re missing out… Think: “If I can solve this problem without AI, why aren’t I solving it?” Solve it, then challenge yourself to make it better.” [35.58] How to define simple but effective workflows that focus on outcomes. [42.34] The business impact you can create by working with Shippeo. “You can live with fewer surprises, let Shippeo give you a little more tranquility.” RESOURCES AND LINKS MENTIONED: Head over to Shippeo’s now to find out more and discover how they could help you too. You can also connect with Shippeo and keep up to date with the latest over on , , or , or you can connect with on LinkedIn. If you enjoyed this episode and want to hear more from Shippeo, check out , or Check out our other podcasts .
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493: Women in Supply Chain, Natalie Walker
10/06/2025
493: Women in Supply Chain, Natalie Walker
Natalie Walker talks about her career journey; the importance of mentors in creating space for women; the changing face of workplaces; & the future of robotics. IN THIS EPISODE WE DISCUSS: [04.06] Natalie’s education journey, how a family friend inspired an interest in supply chain, and why international business is a crucial, but sometimes overlooked, component of the industry. “I had this abstract idea of getting into international deal-making, international negotiations… So she encouraged me to check out supply chain.” [07.47] Why supply chain is often misunderstood, and why it’s a great career choice for women looking to drive meaningful change. “When people think about supply chain… especially in traditional manufacturing and operations, there’s more of a connotation of heavy, manual labor… For me, it’s about explaining what supply chain is and thinking about it more in a corporate sense – how to streamline and centralize operations.” [11.58] Natalie’s career journey, how her intentional decision-making built a foundation for where she is now, and the biggest lessons she learned in her early years. “I started in federal utilities… And starting in the utilities space really piqued my interest in energy as this foundational thing we take for granted… And energy led me to robotics, because it’s the next transformational technology that has huge energy requirements.” “Learning about myself, and how to apply my strengths to whatever position I was in, was core.” [19.14] Why collaboration is the future of technology, and the vision for how humans and machines collaborate at Cobot, Natalie’s place of work. “We’re not trying to design a product that looks like a human. It’s designed with the intent of being safe, smart, and reliable…. And we’re not saying we need to wait until a point in time, where AI is at a particular level, to make a difference. We’re building a platform that can make a difference today, and improve as AI improves.” [22.55] Natalie’s perspective on where supply chain is at, as an industry, with robotics. “We’re talking a lot about reshoring and revitalizing manufacturing… Everyone is under a lot of pressure… Cost volatility coupled with labor shortages and the rising complexity of the environments we’re working in are pushing companies to find automation solutions that are flexible, reliable and fast.” [25.09] Natalie’s role as Head of Supply Chain and Manufacturing Operations at Cobot. [30.04] Natalie’s experience, as a woman, working across the utilities, oil and gas, clean tech, EV and robotics industries. “How is the way I represent myself going to be perceived, and how might that affect my eligibility for the job?” [35.00] The importance of mentors, and the role they’ve played in Natalie’s career so far. “I can’t overstate the value of mentorship.” [39.20] Natalie’s experience of boards, and her advice for young people looking to pursue board opportunities. [42.18] How workplaces are changing, and why collaboration and communication is key. [48.12] The future for Natalie. RESOURCES AND LINKS MENTIONED: You can connect with Natalie over on or . If you enjoyed this episode and want to hear more about robotics, check out , or . Check out our other podcasts .
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492: 85% of Procurement Teams Will Still Be Clearing Up Bad Supplier Data in 2027?! Graphite Connect Has The Answer
09/29/2025
492: 85% of Procurement Teams Will Still Be Clearing Up Bad Supplier Data in 2027?! Graphite Connect Has The Answer
Conrad Smith of Graphite Connect talks about building a network to create global efficiency, speeding up communication; and bringing you data you can trust. IN THIS EPISODE WE DISCUSS: [03.42] Conrad’s background and career journey. “I got to Intel and they were doing procurement with paper – white, pink, yellow triplicate requisitions… it blew my mind! Intel in the 90s was THE powerhouse tech company… I showed up, and they were doing paper. That started my career into: ‘Let’s figure out how to make it better.’” [06.15] How and why Conrad established Graphite Connect. “What’s the difference between a fax machine and email? It isn’t the same magnitude of improvement as snail mail to fax machine. It’s not a printed piece of paper, it shows up in an inbox electronic, but it’s kind of the same thing. And we’ve got to figure out how to move past that one-to-one sharing of information. We’re stuck.” [14.19] An overview of Graphite Connect – who they are, what they do, and how they help their customers. “Supplier management starts with onboarding. And that step is what everyone is struggling the most with.” [18.50] The ideal client for Graphite Connect. [22.01] The biggest challenges impacting Graphite Connect customers, whether procurement can keep up with the pace of modern business, and why supplier risk and data are the ‘biggest hairball’ in procurement. “Business friction is a real problem. But you can’t just evaporate it, because there are suppliers and situations where risk is a significant concern. You do need friction in some places.” [27.18] Why paperwork, legal, and compliance can make it almost impossible to establish new relationships and do business, and how Graphite Connect can help ease that pressure. [34.11] Graphite Connect's Rapid Response feature, how it helps to speed up communication, and why that’s so crucial. “Things happen: most recently, tariffs. And the first thing that happened was that executive teams said: ‘Which of our suppliers are most impacted by tariffs, and what does that look like?’ The answer is: ‘I don’t know, call procurement.’” [38.10] A case study exploring how Graphite Connect helped a grocery store chain cut down time spent on their supplier management process by 75%, reduce labor, and improve data quality. [41.26] The big AI misconception, and the best way to prepare for the future of AI now. “AI eats data, it lives on it. Data is what makes it work. And I think there’s a false belief that AI is going to fix it, like: 'I have an AI magic wand and all of a sudden I’ll have clean supplier data.' But it’s not going to work that way.” RESOURCES AND LINKS MENTIONED: Head over to Graphite Connect’s now to find out more and discover how they could help you too. You can also connect with Graphite Connect and keep up to date with the latest over on , or you can connect with Conrad on . If you enjoyed this episode and want to hear more about procurement, check out , or . Check out our other podcasts .
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491: 2028 - Shipium Counts Down to the AI Revolution
09/22/2025
491: 2028 - Shipium Counts Down to the AI Revolution
Jason Murray of Shipium talks about AI - its potential, what the future will look like, and why businesses need to commit to AI before they're left behind. IN THIS EPISODE WE DISCUSS: [03.42] Shipium’s origin story, how the business has evolved, and what’s changed in the industry since their last appearance on the show. “The pandemic is no longer front and center. The thing that’s dominating the narrative now is AI. With us being data-first, it’s a comfortable spot. But even we’ve had to re-think our approach, because the new form of AI acts as an accelerator for all of the data science and machine learning work we’ve done in the past.” [12.15] Shipium’s perspective on tariffs, the trends impacting the industry, and why AI is still dominating the narrative. “What we hear from our customers is that they don’t like the uncertainty… They’re having trouble planning, but that speaks to the need for autonomous processes that help you deal with it in a much faster fashion.” “There are going to be things happening all the time, so if you’re going to be competitive, you have to get out of this human analyst cycle of six months to make a decision. So you’re back to AI again. That is the meta story for everything in 2025.” [14.55] What the future will look like based on the current pace of change and innovation in AI, and why you’re not making strategic decisions if you’re not embracing AI investment now. [22.47] Whether or not organizations can move fast enough to stay competitive, and how Shipium talk to their clients about data-driven decision-making. “People want tangible results. So if you’re thinking about a practical way to move into this future, you have to think about it as incremental wins that provide immediate productivity.” [31.57] How new technology can be used to solve industry problems and reduce manual work, and a closer look at Shipium’s current AI pilot program. [35.32] How Shipium are talking to their customers about cost, navigating investment in a cost-sensitive climate, and how AI can help prove ROI. [39.38] Jason’s biggest takeaway from today’s discussion. RESOURCES AND LINKS MENTIONED: Head over to Shipium’s now to find out more and discover how they could help you too. You can also connect with Shipium and keep up to date with the latest over on , or you can connect with Jason on . If you enjoyed this episode and want to hear more from Shipium, check out or .
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489: Time To Swap Your Axe For A Chainsaw: The Power of Agentic AI
09/08/2025
489: Time To Swap Your Axe For A Chainsaw: The Power of Agentic AI
Colby Ward of Amazon Web Services talks about leveraging agentic AI for competitive advantage; navigating change management; data; & eliminating spreadsheets. IN THIS EPISODE WE DISCUSS: [04.04] An introduction to Colby, his background, and role at Amazon Web Services. [06.58] An overview of AWS – who they are, what they do, and how they help their customers. “Everybody knows the expression: ‘Garbage in, garbage out!’ But no one seems to focus on that area enough. They seem to say: “Well, here’s our solution, whatever your data is, we’ll take it.” And nobody focuses on: “How can I connect your data in an easier way?” “Our goal is to eventually eliminate the spreadsheet on every supply chainers desktop!” [10.30] Where enterprise technology has focused over the last couple of decades, the positives and negatives, and how we’ve got to where we are today. [14.17] The problem with generic SaaS systems in supply chain, and how agentic AI can deliver improved orchestration and eliminate bias. “SaaS systems are designed to fit any customer need, not your specific needs…. It has to be built in a generic way, so they offer configurable options, different APIs, but you’re molding a generic system. And the problem is: supply chain problems aren’t generic. They’re specific. When you translate the word supply chain, what you’re really saying is business operations. So that’s a big topic!” “Not conjecture, not just leaving it up to somebody’s best instinct… When you’re operating on data-driven decisions, you don’t have to second guess.” [22.27] How businesses can tackle outdated processes and deal with dirty data to leverage agentic AI in the most effective ways. “People say that data is the new oil, and that’s true. But, like oil, if it’s unrefined, it’s useless.” [29.17] Leveraging agentic AI for competitive advantage, and why businesses should be thinking about creating the most amount of outputs from the least amount of inputs. “Enterprise A that doesn’t use AI will eventually be the lumber yard that never bothered with a chainsaw. There’s a reason we moved from axes to chainsaws, and AI is your chainsaw!” [35.21] Whether or not agentic AI will level the playing field. [37.34] An overview of ontologies, process and knowledge graphs, and how they can guide agents to achieve next-level intelligence. [42.36] Change management, and how businesses should be thinking about people alongside technology to ensure the best chance of success. “If you visualize this as a tool to help you with your job, you’re immediately going to be better off… Make sure you have an AI strategy in place. Don’t be dismissive that this is the next new fad. It’s not. It’s transformative.” [45.00] Are we ready? What organizations should take away from this discussion. RESOURCES AND LINKS MENTIONED: Head over to Amazon Web Service’s now to find out more and discover how they could help you too. You can also connect with AWS and keep up to date with the latest over on , , , or , or you can connect with Colby on LinkedIn. If you enjoyed this episode and want to hear more about AI and change management in supply chain, check out or . Check out our other podcasts .
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488: Women in Supply Chain, Kimberly Rodriguez
09/01/2025
488: Women in Supply Chain, Kimberly Rodriguez
Kimberly Rodriguez talks about her career journey; tackling the industry’s sustainability challenges; overcoming imposter syndrome; & finding her place. IN THIS EPISODE WE DISCUSS: [04.15] Kimberly’s experience growing up in the Philippines, her university education in Abu Dhabi, and how those experiences shaped her, introducing her to the complexity of supply chain and the importance of people. [06.45] How Kimberly’s education in political science and business sparked an intertest in human rights and began a career in supply chain. “It stemmed from understanding how workers are such a big part of a complex problem… understanding the complex relationships between contractors, sub-contractors, agencies – supply chain is not just products or processes, it’s people.” [09.49] After entering supply chain not knowing what to expect, what Kimberly thinks of the industry seven years later. “The more I’m in the space, the more I realize how much supply chain makes everything we do, it’s how everything works, it’s all interlinked and there’s nothing that can be done without the consideration of supply chain. It blows my mind that it’s not talked about more!” [12.41] Kimberly’s role as manager of supply chain sustainability at BSI. “Increasingly we’ve been helping clients navigate the alphabet soup of regulatory requirements!” [15.31] The change in how important sustainability has become to a company’s overall strategy. [18.17] From mapping their supply chains to auditing suppliers, the biggest goals and challenges BSI clients are focusing on right now. [23.09] Kimberley’s advice to organizations looking to focus more strategically on sustainability in 2025. “Understanding how different functions work together is key... Sustainability shouldn’t just be one person or teams job.” [27.00] Kimberly’s experience as a woman in supply chain and sustainability. [29.14] Kimberly’s experience of impostor syndrome, and what helps her to rise above the moments of self-doubt and find her power again. “It matters a lot, who champions you and who pushes you forward.” [33.38] What it means to be honored as an industry ‘rising star’ at the Women in Supply Chain awards. [35.18] Kimberly’s support network, and the mentors that have helped her along her journey so far. [37.50] The future for Kimberly. RESOURCES AND LINKS MENTIONED: You can connect with Kimberly Rodriguez over on . If you enjoyed this episode and want to hear from more industry rising stars, check out , or . Check out our other podcasts .
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487: 1.3 Million IoT Events Per Day?! How Blume Global is Making Visibility Data Usable
08/25/2025
487: 1.3 Million IoT Events Per Day?! How Blume Global is Making Visibility Data Usable
Chris Haas of Blume Global talks about how IoT is reinventing rail freight visibility and building a more agile, optimized intermodal network for everyone. IN THIS EPISODE WE DISCUSS: [03.55] IoT and its role in intermodal. [05.15] The big, macro-level challenges Blume see across the intermodal freight ecosystem. “Intermodal logistics is inherently complex – there’s multiple modes, multiple stakeholders, and disconnected systems which makes visibility a real challenge.” [06.48] How big industry challenges translate to a business level, the day-to-day challenges Blume see their clients facing, and why visibility is critical to navigating those challenges. “Fragmentation, theft risks, equipment inefficiencies – all of that shows up in day-to-day operations. When you don’t have visibility, delays and missed hand-offs often go unnoticed, until it’s too late… And that reactive mode causes stress across the board.” [10.02] The lack of IoT adoption across North America and, despite that underdeveloped adoption, the huge potential IoT holds to modernize intermodal operations. “For a long time IoT was seen as expensive, complex and hard to scale, devices were pricey and battery life was limited. Many legacy systems just weren’t built to handle real-time IoT data, so you can understand the hesitation to invest in something that didn’t feel practical.” [14.58] How IoT has evolved, particularly for rail. “It used to just be GPS… but now that we have smart geofencing, sensors, temperature and humidity monitors and predictive alerts, we’ve gone from: ‘Where’s my stuff?’ to: 'Here’s what’s happening, why, and what to do next' – it’s exciting transformation!” [16.12] The different types of use cases for IoT in intermodal freight, and their impacts. “Insights let businesses course-correct, before it turns into a systemic problem.” [17.55] Why IoT is a win-win for all stakeholders from shippers and railroads to IMCs, and how it’s delivering tangible benefits across the entire supply chain. [19.08] The Blume tools that process 1.3 million IoT events per day, and what those events look like. “It can sound overwhelming. The key is not just collecting the data, it’s making it usable.” [22.14] How the Blume platform helps customers to manage all of that data and deliver visibility for scale and flexibility. [24.30] A case study exploring how Blume worked with an IMC to establish geofencing and GPS tracking solutions, helping them achieve a range of positive results from real-time visibility to recovering stolen containers. [27.25] How IoT can help to build a more agile, optimized intermodal network, and the impact of that for the industry. “We’re really talking about removing the guesswork, and replacing it with real-time intelligence. The intermodal ecosystem is under a lot of pressure, rising cost, tighter service expectations… With everyone operating with limited or delayed information, the system ends up being reactive rather than proactive and IoT changes that. It’s created a shared single source of truth.” [29.17] What’s to come for Blume Global. RESOURCES AND LINKS MENTIONED: Head over to Blume Global’s now to find out more and discover how they could help you too. You can also connect with Blume and keep up to date with the latest over on , , , or , or you can connect with on LinkedIn. If you enjoyed this episode and want to hear more about Blume Global, check out or . Check out our other podcasts .
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486: Revealed - The Number One Way To Make Your Supply Chain Future-Proof
08/18/2025
486: Revealed - The Number One Way To Make Your Supply Chain Future-Proof
Ross Hickey of Shippeo talks about supply chain visibility - closing gaps, building future-proof tech stacks, change management, and driving business value. IN THIS EPISODE WE DISCUSS: [03.39] An introduction to Ross and his role at Shippeo, and a reminder of who Shippeo are and how they help their customers. [04.45] From in-transit uncertainty to the first and last miles, the typical blind spots Shippeo see with their customers, the problem of fragmentation, and why organizations often overlook key areas in their transportation networks. “Fragmentation really is the root cause behind so many problems.” [07.53] How businesses can start to evaluate their ecosystem to shine a light on blind spots and tackle fragmentation. “Organizations need to take a more diagnostic approach at the actual problem itself.” [10.24] Shippeo’s seven value drivers, and how closing visibility gaps leads to overall performance improvement. “What if your logistics team had immediate access to information at their fingertips, understanding exactly what’s going on with their shipment and proactively alerting the external stakeholders as to what’s going on? Meaning any time a customer is reaching out, you can treat that as an escalation, that shouldn’t be standard business as usual.” [15.25] How real-time visibility impacts key business outcomes for Shippeo customers. “Think of visibility as your system of information powering your system of orchestration.” [18.25] Understanding your ‘why’ and leveraging that to build a business case for real-time visibility. [20.58] How organizations should be thinking about their tech stack as they look to translate visibility into business value. “The technology is the enabler, to enable people to become more effective in achieving the outcomes they want to achieve. So rather than focusing on: ‘What tech do I specifically need?’ It’s about identification of the problem, and aligning technology to that.” [25.31] The importance of partnership, and how businesses should approach choosing the right partner, ensuring that their investment is scalable and technology future-proof. [29.17] Why change management is critical to digital transformation, and how organizations can shift their teams mindset to work with new solutions in a more strategic, proactive way. “The technology works, but getting people to adapt to it, to work with it and use the information they’re being given – that’s the bigger challenge.” [34.04] Collaboration and what successful cross-functional alignment needs to look like. [36.27] Ross’s final words of advice for listeners to take away from today’s discussion. RESOURCES AND LINKS MENTIONED: Head over to Shippeo’s now to find out more and discover how they could help you too. You can also connect with Shippeo and keep up to date with the latest over on , , or , or you can connect with on LinkedIn. If you enjoyed this episode and want to hear more from Shippeo, check out . Check out our other podcasts .
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484: Women in Supply Chain, Saskia Van Gendt
08/04/2025
484: Women in Supply Chain, Saskia Van Gendt
Saskia Van Gendt talks about her career journey; sustainability challenges & opportunities; the importance of knowledge-sharing; & her experience as a woman. IN THIS EPISODE WE DISCUSS: [04.52] How Saskia discovered a passion for sustainability, and how that passion grew into a career. “From a young age, I’d always felt a connection to nature… But, it wasn’t until I was in high school and I did competitive debate. One of the debate topics was all about renewable energy, the environment and the impact of technology and innovation in reducing emissions from fossil fuels. And that’s when a light switch turned on. It was a translation from a passion for the environment to some of the practical things we can do.” [07.03] How the sustainability landscape has changed since Saskia’s first role at the U.S. Environmental Protection Agency in 2006. “It’s important to take a long view. There’s a lot of change that’s needed, but we’ve also made a lot of progress… Now there are carbon accounting standards that are on the same level of credibility as financial accounting standards. So we’ve really matured in how we’re approaching some of these issues.” [11.26] The biggest sustainability lessons Saskia learned from the consumer market during her time at retail businesses Rothy’s and Method. “They both had a really engaged consumer fanbase… And that makes sustainability a little bit easier. You can engage the consumer directly because they’re active, and they often come to the brand because sustainability is woven into the value proposition.” [15.01] Why Saskia embraced supply chain and joined Blue Yonder. “The supply chain aspects were always there… But there’s been a general awareness that supply chain is almost the last frontier when it comes to addressing the embedded carbon emissions and waste that eventually make it to the consumer. So companies that really want to be responsible for all of their practices have to be looking to supply chain.” [18.26] Saskia’s role at Blue Yonder, and the big sustainability initiatives she’s currently working on. “If we’re not addressing the elephant in the room, we’re really not making a difference.” [20.41] Saskia’s take on the biggest sustainability challenges in supply chain right now. [25.42] Key sustainability opportunities, and Saskia’s advice for how organizations can prioritize sustainability and take strategic action for the future. “We know how interconnected all of the different parts of the supply chain are. But the reality is that companies have still been dealing with supply chain activity in an isolated way... I’m excited about the power of technology to bridge those gaps in a truly connected supply chain.” [29.50] Saskia’s experience as a woman moving through government, consumer and B2B environments. [32.40] The importance of knowledge-sharing and engaging with a range of mentors to career success. “I have friends working in aerospace or manufacturing, and they have a completely different lens for how we approach sustainability. That crowdsourcing of knowledge across different industries, since sustainability is such a holistic practice, is really beneficial.” [35.47] Saskia’s biggest inspiration, and her advice for people exploring a career in sustainability. “Sustainability isn’t just one thing. If you have a speciality, whether it’s packaging engineering, transportation management or inventory planning, you can fold sustainability as a passion and a knowledge framework into those specialties.” [39.08] What being an industry trailblazer means to Saskia, and the importance of representation for women. [41.17] The future for Saskia and her sustainability initiatives at Blue Yonder. RESOURCES AND LINKS MENTIONED: You can connect with Saskia Van Gendt over on . If you enjoyed this episode and want to hear more inspirational women talking about sustainability, check out , or .
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483: Tackling Transportation Sustainability? Start With a New Truck
07/28/2025
483: Tackling Transportation Sustainability? Start With a New Truck
Chad Dittberner of Werner talks about supply chain sustainability - challenges, alternative fuels, cost, partnerships, and why it's a strategic advantage. IN THIS EPISODE WE DISCUSS: [04.09] Chad’s 32-year career at Werner, and an introduction to their Innovation Council and what it does. [06.37] The biggest sustainability challenges for the industry, and for Werner clients. “It can be messy aligning goals and initiatives. The overall pressure to reduce greenhouse gases is immense. There’s progress in so many different things… But solutions aren’t widely available at scale, especially in long-haul operations… And most of those solutions come with a premium cost.” [10.13] Why sustainability is good business, not just the right thing to do, and why it’s a strategic advantage for Werner. [12.23] How Werner are helping organizations approach their sustainability efforts, a closer look at alternative fuels like bio and renewable, and what a future-ready fleet might look like. “What people often forget… is that the newest trucks on the roadway are very efficient and their emissions are much lower. So we believe in keeping the cleanest trucks on the road. Our average age of truck is just over two years old, the industry average is six plus.” [19.29] The impact of sustainability investments in both the short and longer term. “It’s tough. We do a lot of exercises, and a lot them end with: ‘Whoa, I didn’t want to pay any more money for that.’ But we have to share that cost if it’s going to work. Short-term, there are some operational costs incurred to get emissions savings and efficiency gains. But we’re seeing many shippers who are prioritizing partnerships with carriers that can demonstrate sustainability progress.” [21.11] The importance of data for making smart decisions, and how Werner give real-time insight into sustainability issues like emissions. “It’s a lot of information, it’s a daily capture of fuel economies… and you’re talking about millions of miles run every day. It becomes very difficult to do it in an Excel spreadsheet!” [23.27] How Werner use data to scorecard and report their own sustainability performance, and demonstrate their successes to inspire others. [26.11] Why it’s so important that logistics solutions are scalable and built for sustainability. “To get real impact, efficiency requires solutions… And ultimately all of our big shippers want real solutions. Not just one lane, not just once in a while – they want it every day… It has to be scalable.” [29.17] Two case studies highlighting how Werner helped a food client overcome challenges to successfully establish an electric fleet, and helped another client add devices to trailers and save 3% in fuel economy. “Companies have different themes of what they’re working towards. So we need to know where we are today and where we’re looking to go tomorrow.” [33.52] From solar charging to carbon capture, the sustainability innovations Werner have their eye on for the future. RESOURCES AND LINKS MENTIONED: Head over to Werner’s to find out more and discover how they could help you too. You can also connect with Werner and keep up to date with the latest over on , , , , or , or you can connect with Chad on . If you enjoyed this episode and want to hear more from Werner, check out:
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481: Combine the Power of In-House and Outsourced Fleet Management, with OneRail
07/24/2025
481: Combine the Power of In-House and Outsourced Fleet Management, with OneRail
Bill Catania of OneRail talks about fleet management - challenges & opportunities, change management & achieveing competitive advantage with a hyrbid model. IN THIS EPISODE WE DISCUSS: [03.31] OneRail’s rapid growth and ‘work hard, play hard’ culture. “It’s all about work hard, play hard. We take our role in serving our customers very seriously… But we’re not afraid to play too!” [04.22] The importance of partnerships, OneRail’s customer strategy, and why they don’t take serving big category leaders for granted. [05.52] An overview of OneRail – who they are, what they do, and how they help their customers. “We help customers marry fulfillment and last mile delivery to create one seamless transaction… We’re the connective tissue of an omnichannel fulfilment journey.” [06.43] From fleet optimization to last yard, the evolving landscape of last mile delivery and some of the biggest challenges shaping that evolution. “We’re seeing the optimization of internal fleets being a big thing for wholesale. And wholesale is now tuned into the way retailers think… You wouldn’t have seen that five years ago.” [10.18] The biggest areas of opportunity for retailers, and the ways last mile can help businesses to rise above the challenges. “For retailers, it starts with re-thinking the way they’ve thought for decades... Re-networking, thinking about how the different modes work together, and being able to optimize them, is everything. Every retailer on the planet wants to fulfil faster, more dependably, and at less cost – that’s the normalizing problem.” [11.54] Why fleet management is an increasingly important consideration for businesses looking to tackle challenges, enhance customer experience, and scale for success. “It’s all about competitive advantage – how do I use fulfilment as a weapon, to gain market share?” [13.41] Why internal fleets are increasingly hard to justify in today’s on-demand economy, and the potential in outsourced fleets. “The holy grail for industrial and wholesale distribution is the merging of internal and external fleets.” [17.59] OneRail’s commitment to solutioning and working closely with customers. [19.15] From utilization rates to revenue yields tied to assets, the biggest red flags that signal your internal fleet might be holding you back. [21.31] What a hybrid fleet model looks like, the strategies businesses can employ to build a successful hybrid model for themselves, OneRail’s role in helping customers navigate change, and why every transformation is a process, not a one-off. “We learned a lesson. We need to do more in speaking with the end user… It’s nice to spend time with the person in the warehouse or the store, and that’s what our solutions team does.” [29.38] A case study exploring how OneRail helped an automotive customer launch and fulfil a 90 minute or less express delivery product, which has grown to almost 10% of their current delivery volume, driving real competitive advantage, enhancing customer experience and boosting revenue. [33.46] The new innovations and partnerships coming up for OneRail. RESOURCES AND LINKS MENTIONED: Head over to OneRail’s now to find out more and discover how they could help you too. You can also connect with OneRail and keep up to date with the latest over on , , or or you can connect with Bill on . If you enjoyed the show and want to hear more from OneRail, we have plenty more great content for you. Check out:
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482: Transform the Way Your Business Moves, with Pallet Alliance
07/21/2025
482: Transform the Way Your Business Moves, with Pallet Alliance
Mary Casillo talks about Pallet Alliance; taking a holistic view; putting a focus on cost management; and integrating tracking into your transportation. IN THIS EPISODE WE DISCUSS: [04.23] An overview of Pallet Alliance – who they are, what they do, and how they help their customers. “We take a scientific approach to pallet and category management.” [06.35] The ideal client for Pallet Alliance. “So much money is spent on packaging. And a lot of times people don’t consider the pallet as part of the packaging.” [09.23] From consistency to the impact of differing weather conditions, the biggest packaging problems Pallet Alliance see most regularly from their customers. “The packaging responsibilities are left to local teams with a decentralized strategy. So having a national pallet program is something that really entices our customers to work with us. The value of a national approach, with control and visibility, is really important.” [15.40] The industry challenges impacting Pallet Alliance’s customers, why they’re driving a need for cost management and improved efficiency, and the hidden costs in pallets. “Everything costs more with the current economic environment. And that’s impacting the clients profitability and time... So, finding other ways to optimize costs is more important than ever.” [20.06] Pallet Alliance’s product range, and how they help customers understand what’s right for them. “How a pallet interacts with a facility starts when it’s delivered… What happens when it gets there, what machinery does it interact with, how are you handling it?” [23.27] Pallet Alliance’s IntelliPallet IoT-enabled logistics platform, how it allows businesses to avoid converting their workflows, and how it helped one company save over $600,000 per year in only one location. [31.16] How Pallet Alliance work with customers, and their five steps to success. “Using our experience, knowledge and technology, we’re always looking for continuous improvement opportunities.” [35.11] A case study detailing how Pallet Alliance helped a client with a pallet redesign, resulting in $500,000 worth of savings for only one project. “Clients rely on us as more than just quoting pallets. We’re experts in sourcing, design, industrial system engineers, and logistics experts.” [39.06] A special offer for Let’s Talk Supply Chain listeners. RESOURCES AND LINKS MENTIONED: Head over to Pallet Alliance’s now to find out more and discover how they could help you too. You can also connect with Pallet Alliance and keep up to date with the latest over on , , or or you can connect with Mary on . If you enjoyed this episode and want to hear more about packaging, check out , or .
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480: Discover THE AI-Powered Workspace for Freight Forwarding, with Reform
07/14/2025
480: Discover THE AI-Powered Workspace for Freight Forwarding, with Reform
Omar Abuhashish of Reform talks about scaling without increasing operational overheads; why AI isn’t just a tool; & redefining what’s possible in supply chain. IN THIS EPISODE WE DISCUSS: [04.23] Omar’s background and his journey of discovery in supply chain. “I’m a builder at heart, and I love solving very challenging problems. I went to school and studied the hardware AND the software to see what’s possible and what solutions I can build.” “I really wanted to go after a foundational industry with a lot of room for improvement, but at the forefront of innovation, where there’s room for opportunity and challenges that can be solved with the best technologies.” [07.28] The big challenges Omar saw as he became increasingly interested in global transportation networks, and how they led him to establish Reform. “I really noticed how operationally intensive a lot of the workflows are. There a lot of people doing the same job, the data is siloed, things are living on paper… I just felt there was a clear way to improve all of this.” [11.21] An overview of Reform – who they are, what they do, and how they help their customers. [14.29] The ideal client for Reform, and why they’re putting a focus on duty drawback providers, having helped one provider reduce process time on a project from 450 hours to 40 minutes. [19.13] Reform’s vision for AI in supply chain, why it isn’t just a tool to help businesses reach a goal, and how it’s going to transform how both businesses and the industry operate in the coming years. “Customers deserve much quicker turnaround times, companies deserve higher margins, higher revenues per employee, and employees actually doing what they’re best at.” [23.34] How Reform’s AI-first platform can help customers automate up to 90% of their manual freight operations. “Manual flows, looking at a stack of paper, sifting through them, entering data – that’s the first step. The second step is actually synthesizing the data and doing some manipulation and reasoning, before it’s placed in the system. The third is to start taking action.” [28.00] Some of the key features within Reform’s workflow automation platform, what teams can do with it, and the different sets of teams that can use the platform. “One of the biggest challenges outside of the manual work is that, even when the work is done, there’s still no visibility, both internally and to the customer. It’s super important to actually make sense of that data.” [30.09] How Reform can help customers navigate complexity in the midst of disruption and manage exceptions. [33.34] The impact Reform can have at a business level and, with its mission to transform how freight moves, the impact it will also have on the industry. [36.02] A case study detailing how Reform helped a mid-size freight forwarder automate manual processes, saving approximately 1500 hours per month, optimizing processes, and allowing them to scale without adding more headcount. [40.25] Reform’s special offer for Let’s Talk Supply Chain customers. RESOURCES AND LINKS MENTIONED: Head over to Reform’s to find out more and discover how they could help you too. You can also connect with Reform and keep up to date with the latest over on or , or you can connect with Omar on .
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479: Women in Supply Chain, Lina Castaneda
07/07/2025
479: Women in Supply Chain, Lina Castaneda
Lina Castaneda talks about her career journey; being an industry rising star, the importance of staying coachable; & why our differences are our superpowers. IN THIS EPISODE WE DISCUSS: [05.00] Why Lina emigrated from Colombia to Canada, and what the move taught her. “It was a big change, but I saw it as a chance for growth on my own journey. I’ve always believed that stepping outside of your comfort zone is where real growth happens.” [06.35] How Lina found supply chain, and why she fell in love with the industry. “I quickly fell in love with the complexity and the impact of the industry. Supply chain touches every single part of our lives – it’s a behind-the-scenes powerhouse that keeps the world moving!” [07.59] Lina’s journey moving through operations and customer service, and how each role added a new layer to her expertise and developed her leadership style. “It’s been quite a journey. Tons of learning, tons of growth – and a few surprises along the way!” [11.41] Lina’s role as Chief Customer Officer at Tai Software. [13.33] Lina’s take on why customer experience is harder, but also more important, than ever before, and the challenges of balancing personalization with scalability. “Customers have higher expectations. They’re not just comparing us to other companies in the industry, but to the best experiences they’ve had anywhere. So there’s a constant need to raise the bar.” [16.04] From technology to collaboration, Lina’s biggest takeaways from Manifest in February. “Being surrounded by so many passionate creative minds was really energizing.” [18.29] What it means to be a Certified ScrumMaster and Scrum Product Owner, the importance of staying coachable and continuing to learn, and why that mindset has been key to Lina’s leadership style and success. “Great leaders are learners forever.” [20.58] What being named an industry ‘Rising Star’ means to Lina, and why awards and recognition for women are so important. “Representation matters. So when women see other women being celebrated for their worth, it reinforces that there is a place for them at the table. It breaks down stereotypes, inspires the next generation, and helps create a more diverse, inclusive industry.” [23.06] Why our differences are our superpowers, and how Lina encourages her team to recognize and leverage their own unique superpowers. [26.49] Lina’s experience, as a woman and immigrant, moving through the male-dominated worlds of technology and supply chain, and how a sense of purpose was critical to overcoming challenges. “These fields have historically been male-dominated. Being an immigrant meant I often had to overcome not just gender biases but cultural barriers. I had to work harder to prove myself or make my voice heard, but I focused on what I could control – my work ethic, my ability to adapt, my commitment to learning. And I leaned into my differences.” [29.50] Lina’s advice to those looking to follow in her footsteps. [31.39] The future for Lina. RESOURCES AND LINKS MENTIONED: You can connect with Lina Castaneda over on . If you enjoyed this episode and want to hear more women discussing the immigrant experience, check out , , or .
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478: Business Fueling Made Easy, with Circle K Pro
07/02/2025
478: Business Fueling Made Easy, with Circle K Pro
Rob Norlander of Circle K Pro talks about the difference between a fleet card and a credit card, industry challenges, driver satisfaction; & saving you money. IN THIS EPISODE WE DISCUSS: [04.12] Rob and his career journey, and how Circle K has evolved over the past 60 years. “What drives the business is a focus on the customer… Our mission is to make their lives easier every day.” [08.09] Circle K Pro’s unique view of the industry and the biggest challenges they see, from cost to efficiency. “Businesses are under pressure to do more with less… They’re having trouble with keeping costs in check and making sure their employees are taken care of. Fuel is one of the largest variables for fleets and how they manage that, and try to keep it as low as possible, is more important than ever.” [11.55] An overview of the Circle K Pro fleet card and how it works. [14.08] How the Circle K Pro fleet card differs from a traditional business credit card, and how businesses should decide what’s right for them. “With a traditional credit card, all you see is that fuel cost. But if you want to know more and want to optimize your business, a fleet card helps you to have more visibility.” [17.47] Circle K Pro’s two different fleet card options, the differences, and how businesses should decide which to choose. [19.17] Why looking after drivers is so important to Circle K Pro, and the fleet card benefits specifically for them. “A driver can benefit personally from their decisions professionally… We can sign up a company, but it’s the driver that makes the choice every day to fuel with us, and we don’t take that for granted.” [20.49] The business benefits of utilizing a Circle K Pro fleet card. [22.28] From real-time transaction monitoring to alerts, the types of reporting businesses can access with Circle K Pro, and what they can do with that data. [25.27] The ideal client for Circle K Pro. [27.08] How Circle K Pro customers can save between 5% to 15% on fuel costs, whilst reducing their administrative time, consolidating bills, lowering fraud, and boosting driver satisfaction. “The controls limit variability – and variability is what costs money.” [29.42] What Circle K Pro are excited about as we head into the second half of 2025. [32.21] Circle K Pro’s special offer for Let’s Talk Supply Chain customers. RESOURCES AND LINKS MENTIONED: Head over to Circle K Pro’s to find out more and discover how they could help you too. You can also connect with Circle K Pro and keep up to date with the latest over on , , , , or , or you can connect with Rob on . If you enjoyed this episode and want to hear more about trucking, check out , or .
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477: 95% of Cybersercurity Breaches Start With Email
06/30/2025
477: 95% of Cybersercurity Breaches Start With Email
Daragh Mahon talks about driving competitive advantage, the importance of cybersecurity, real-time visibility & their 'Cloud First, Cloud Now' strategy. IN THIS EPISODE WE DISCUSS: [04.26] An overview of Werner, what they do, and how they help their customers. “We run all modes of transportation… And we’ve proven over and over again that we’re excellent at every single one of them.” [05.24] Daragh’s reflections on the first half of the year, why 2025 is the year of AI, and how Werner’s digital transformation journey has positioned them for the future. “The first half of the year has been tough, we’re still in this freight recession… There’s a lot of volatility, but it does feel like it’s leveling out a bit.” [12.22] From demand predictability and labor issues to sustainability and cyber security, the biggest challenges faced by Werner customers, the types of technologies they’re looking for to tackle them, and why Werner tech is built around what their customers need most. “You combine all those things, and what you have is a very unpredictable environment. What we have to do… is help level out that playing field and give our customers technology that will help them in all of those places… so that everything is reliable, scalable and secure.” [16.56] Whether data security is being compromised because of increasingly large tech stacks. [20.26] How Werner customers can use their interactive tools to access insights, drive better decision-making and, ultimately, gain a competitive advantage. “Data is more real-time than it’s ever been before… And when you give customers real-time access to visibility, that gives them a competitive advantage.” “It’s crazy what the supply chain looks like today versus 20 years ago… It’s night and day. And the beauty of it is that 20 months from now it will look different, and 20 years from now it will be unrecognizable. That’s why I get so excited – especially at the pace we’re moving at now.” [27.25] Werner’s data access strategy, and how it helps with flexibility, speed, and decision-making support. “I think of data as the great equalizer.” [31.36] The issue of increasing cyber threats and cargo thefts, an overview of Werner’s security and safety solutions and how they’re protecting what matters most to customers. “You have to think about a cyber attack as ‘when’ and not ‘if’ – you have to think about how vulnerable you can be, and how you watch and shut down those vulnerabilities.” [36.46] Werner’s ‘Cloud First, Cloud Now’ strategy, what it means, and how it translates to results for customers. “The tech part is easy. It’s the change management that gets really hard.” [40.42] Daragh’s key takeaways from today’s discussion. RESOURCES AND LINKS MENTIONED: Head over to Werner’s website to find out more and discover how they could help you too. You can also connect with Werner and keep up to date with the latest over on LinkedIn, Facebook, YouTube, Instagram, or X (Twitter), or you can connect with Daragh on LinkedIn. If you enjoyed this episode and want to hear more from Werner, check out 446: Keep America Moving, with Werner or 460: Discover the Limitless Value of Dedicated Freight in Today’s Market, with Werner.
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476: Customized Logistics Solutions to Keep You Moving, with Evans Transportation
06/25/2025
476: Customized Logistics Solutions to Keep You Moving, with Evans Transportation
John Conrad of Evans Transportation talks about tariffs, navigating challenges, the importance of partnerships; technology; & their customer-centric approach. IN THIS EPISODE WE DISCUSS: [02.10] John’s reflections from the show floor at Home Delivery World. [02.56] An introduction to John, his 20-year career history, and his role as Chief Revenue Officer at Evans Transportation. “We’ve experienced some pretty athletic growth over the last five years… I’m responsible for our team finding and keeping revenue, it’s a big job. And when your President and CEO wants to double in the next five years, it’s a really big job!” [04.08] Evan’s roots as one of the country’s first 100 freight brokers 40 years ago, their evolution, and how they helped pioneer the transportation management system. “There’s about 30,000 registered 3PL’s and maybe about 30,000 that aren’t, working out of their basement or garage. There’s no shortage of competition in this space! So it makes it really hard to differentiate.” [06.43] An overview of where Evans is now, and how they help their customers. “We continue to be an organization that’s focused on our customer… We’re a people and technology company, that happens to be in the logistics space.” [08.17] The ideal client for Evans Transportation. “From an industry and vertical perspective, we don’t have an ideal client. Our ideal client is someone that understands the beauty of working with a partner… And they have to value technology.” [09.47] Why Evans is committed to embracing a customer-centric approach, and an inside look at their recent customer advisory panel, the common challenges it exposed, and the surprising answer to the question: ‘What’s one activity in your organization that you’d like to see never happen again?’ [13.04] Some of the biggest opportunities that were revealed at Evans’ customer advisory panel, how the technology applications of their Execution Engine helps clients pursue those opportunities, and the importance of collaboration in overcoming shared challenges. [15.24] How tariffs are impacting Evans’ clients, and how they’re helping them respond. “With the current reprieve, there’s a mad dash to make things happen while they can. But we’re also seeing a significant amount of hesitation to a commitment on what people are going to do moving forward. There’s so much uncertainty… So we’re trying to be a problem-solver.” [17.58] The ever-evolving world of parcel, and how high customer expectations and carrier changes are creating big challenges for shippers. “From an end customer perspective, your expectations are changing… And the carrier landscape has also evolved… So, from a shipper perspective, they’ve got to maintain speed, be agile, and they’ve also got to be sustainable. Not just environmentally, but from a cost perspective.” [22.30] The growing problem of cargo theft, and how Evans is helping clients ensure their goods are safe and accounted for while in transit. [25.36] A case study exploring how Evans helped a client struggling with damage on LTL shipments to leverage technology and data and build a solution that reduced handling and dropped their freight claim percentage significantly, whilst also maintaining speed and reducing cost. [29.31] The most significant impending transformation John anticipates for the supply chain and logistics industries, and how Evans is preparing for it. RESOURCES AND LINKS MENTIONED: Head over to Evans Transportation’s now to find out more and discover how they could help you too. You can also connect with Evans and keep up to date with the latest over on , , , or , or you can connect with on LinkedIn.
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475: Leverage Real-Time Transportation Visibility, with Shippeo
06/23/2025
475: Leverage Real-Time Transportation Visibility, with Shippeo
Chris Mazza of Shippeo talks about their obsessive focus on data quality, visibility, and how current geopolitical disruptions are impacting shippers. IN THIS EPISODE WE DISCUSS: [03.08] An introduction to Shippeo, who they are, and what they do. “We answer two foundational, practical questions that almost every supply chain, transportation or logistics manager wants to know: where is my stuff, and when will it arrive?” [06.21] How current geopolitical disruptions are impacting shippers, and why real-time visibility is crucial in navigating challenges. “If you don’t have a good understanding of where your cargo is, what ship it’s on, how it’s routed, you can’t credibly predict how you’re going to manage things like buffer stock, real lead-time or real customer service expectation – without that data, you’re lost.” [09.29] From an obsessive focus on data quality to an investment in integration options, what sets Shippeo apart in a very competitive and rapidly evolving market. “We spend a lot of time educating our customers about what can be a credible expectation in this market, because so much of the data that’s out there is of a degraded quality.” [16.34] Shippeo’s founder story – the industry challenges that helped shape Shippeo’s solutions, and how their growth in Europe helped position them for success in the US. “The advantage the founders had, because they didn’t come from the industry, was that they could come to the problem eyes wide open.” [21.03] The ideal client for Shippeo, and the typical challenges those businesses are looking to solve. [26.57] A case study exploring how Shippeo helped Yamaha achieve greater visibility to improve customer experience and internal operations via ocean and road. [33.21] How Shippeo is using AI and predictive analytics to help customers move from a reactive to a proactive mindset, and why this technology has been critical in navigating the current ocean challenges. “It’s still too early to take the human out of the loop with some of these things, like strikes or fires on ships where a human has to say: ‘This is significant’. A machine can’t spot that yet.” [39.14] The importance of sustainability, and some of Shippeo’s key initiatives. [43.03] Chris’s advice to help supply chain leaders future-proof their logistics strategies. RESOURCES AND LINKS MENTIONED: Head over to Shippeo’s now to find out more and discover how they could help you too. You can also connect with Shippeo and keep up to date with the latest over on , , or , or you can connect with on LinkedIn. If you enjoyed this episode and want to hear more from Shippeo, you can hear Chris Mazza talking to our own Eric Johnson on episode .
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474: Leverage Data-Driven Optimization to Mitigate Tariffs, with Reveel
06/18/2025
474: Leverage Data-Driven Optimization to Mitigate Tariffs, with Reveel
Michael Falls of Reveel & Jennifer Mitchell of GOAT Group talk about tariffs, network design, SKU analysis, carrier negotiation and decision intelligence. IN THIS EPISODE WE DISCUSS: [02.22] An introduction to Michael, his background, and what excites him about supply chain. “Work smarter, not harder – that’s what I’m passionate about. There’s great technology out there that shippers can leverage, but so many people are still working out of spreadsheets. That hasn’t changed as rapidly in our industry as it has in others.” [03.49] An overview of Reveel, who they are, and what they do. “Our CEO always says that modeling is the hill we’re going to die on. We have a lot of tools in our repertoire that are different to a lot of the other analytics tools on the market.” [04.36] An introduction to Jennifer, her background, and her company GOAT Group. [05.58] An overview of the current tariff landscape, and how businesses are approaching adaptability and cost impacts. “We’re now in a period where shippers have a new normal, which is: we don’t know what the future will hold, but we know we’re going to have to adapt to change.” “Now there’s a very public conversation around who absorbs the cost of tariffs. Tariffs are here to stay. The question is: are consumers going to pay for them, or are companies going to absorb the cost and use that as a competitive advantage?” [07.55] How tariffs have impacted GOAT Group, and why increased tariffs for China are driving up apparel costs and forcing companies to rethink their manufacturing locations. [09.07] From cost volatility to the impact of the unknown, the biggest negative impacts, driven by the current tariff landscape, for shippers. “It’s ever-changing. The minute you make a decision to do something, it changes and you’re back to square one.” [11.34] Network design and optimization, and why shippers need intelligence, agility, and a strategic command of their shipping network to manage current volatility. [14.28] How network design and optimization can help companies to design more efficient distribution strategies, what those strategies might look like, and the positive impact they can have for shippers. [15.16] How SKU profitability analysis can help businesses identify problem products and make more informed decisions on their portfolio. “There’s much more that you can do with SKU level insights than just explore profitability.” [17.13] Why contract negotiations have changed, and how Reveel can help to simulate ‘what-if’ scenarios and compare carrier performance so shippers can push for reductions or pivot. “You can’t manage what you don’t measure. So we empower our customers to measure all the KPIs that are going to impact their transportation spend.” “The duopoly is over!.. Carrier contract negotiation is becoming an ongoing activity.” [20.07] The importance of flexibility and expanding carrier options to reduce dependency, lower cost, and improve customer experience. “Flexibility is crucial… Customers expect more from delivery, they expect it faster, more personalized. The bigger carriers are very rigid in what they do and a lot of these emerging carriers have more flexibility, they’re more customizable to your company.” [21.23] Why, when tariffs are out of our control, intelligence is the best defence, how companies can use intelligence to stay competitive, and why parcel spend management can be an organizations competitive advantage in an unpredictable global market. “There’s so much noise. Carrier billing data has hundreds of elements, it’s not normalized… Having a shipping intelligence platform helps arm you with the most important insights at a glance.” “A lot of shippers are just resigned to this belief that the carriers are going to do what the carriers are going to do, and we have to sit back and take it… But I would say that any shipper has between 5-30% of spend that’s available to be eliminated.” [23.47] The ideal client for Reveel, and the types of clients they’re currently onboarding most. [24.41] GOAT group’s experience with onboarding and implementation with Reveel. [25.52] The biggest challenges GOAT Group were experiencing, why they chose to work with Reveel, and the benefits they see from their ongoing partnership. [27.38] In a constantly evolving market, what shippers might expect over the next few months. “The only thing we know for sure is that more change is coming!.. But the shippers that have the best data, the best data-driven insights, and the best technology are ultimately the ones that are going to come out ahead.” RESOURCES AND LINKS MENTIONED: Head over to Reveel’s now to find out more and discover how they could help you too. You can also connect with Reveel and keep up to date with the latest over on , or , or you can connect with or on LinkedIn. If you enjoyed this episode and want to hear more from Reveel, check out or .
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